Lannon Stone Motel

To Benita Harris, Revdex.com of Wisconsin, [redacted] checked in at 12:p.mon May 12th 2016, with Echo voucher for one adult and kidsWhen she checked in she was informed about Echo rules by Motel Management and also by Echo when Echo issued the voucherShe agreed to those Rules and she was allowed to check inOn May 13th at 07:p.mshe received guest at her room, to have Guest at your room while Logging on Echo Voucher is a Violation of Echo IncRules for Logging at Lannon stone MotelShe was given a call from the manger and she didn’t answerManager went to the room and informed her about the rules, He asked either the guest leaves or she has to check out because she was in violation of Echo rulesViolation of any Echo rules is a direct result in termination of rest of the loggingShe was informed of this and didn’t wanted the guest to leave or check outManagement contacted Echo and asked them to resolve the situationThe Customer talk to Echo Management and yet refused to check out, so Echo people came at Lannon Stone Motel and asked her to leave and after a long argument she checked out There are few question that I was having hard time understandingShe checked in on 12th may she found that the carpet was dirty, smelled horrible, Food all over the wall, Bugs in the room, Bedding with stains and many other problemsWhy did she wait until 7:pm on May 13th to complain about all of the problems? Some of this problems are so easy to find that is you walk in the room and you can tell if the room is smelling and carpet is dirtySome other problems are easily seen when you use the bed, and if the bed was dirty then anyone don’t like to sleep and would inform the management right awayAs far as the heat goes the buildings is controlled by central heating which supplies heat to roomsWhy did only her room have no heat and all other rooms has heatSome of them wanted to turn the heat down rooms in specificTruth is all of this problems were created just because she was asked to leave because of violation of the Echo voucher rulesIf give only min you can mess any room and show its dirty Please check the attached file for Eco rules I am going on vacation on 22nd may 2016, you can Contact me after June 12th for any further questionThanks, [redacted] *** ManagerLannon Stone Motel608-752-

To Benita Harris,     Revdex.com of Wisconsin,                [redacted] checked in at 12:41 p.m. on May 12th 2016, with Echo voucher for one adult and 3 kids. When she checked in she was...

informed about Echo rules by Motel Management and also by Echo when Echo issued the voucher. She agreed to those Rules and she was allowed to check in. On May 13th 2016 at 07:24 p.m. she received guest at her room, to have Guest at your room while Logging on Echo Voucher is a Violation of Echo Inc. Rules for Logging at Lannon stone Motel. She was given a call from the manger and she didn’t answer. Manager went to the room and informed her about the rules, He asked either the guest leaves or she has to check out because she was in violation of Echo rules. Violation of any Echo rules is a direct result in termination of rest of the logging. She was informed of this and didn’t wanted the guest to leave or check out. Management contacted Echo and asked them to resolve the situation. The Customer talk to Echo Management and yet refused to check out, so Echo people came at Lannon Stone Motel and asked her to leave and after a long argument she checked out.                There are few question that I was having hard time understanding. She checked in on 12th may she found that the carpet was dirty, smelled horrible, Food all over the wall, Bugs in the room, Bedding with stains and many other problems. Why did she wait until 7:30 pm on May 13th to complain about all of the problems? Some of this problems are so easy to find that is you walk in the room and you can tell if the room is smelling and carpet is dirty. Some other problems are easily seen when you use the bed, and if the bed was dirty then anyone don’t like to sleep and would inform the management right away. As far as the heat goes the buildings is controlled by central heating which supplies heat to 12 rooms. Why did only her room have no heat and all other 11 rooms has heat. Some of them wanted to turn the heat down 7 rooms in specific. Truth is all of this problems were created just because she was asked to leave because of violation of the Echo voucher rules. If give only 30 min you can mess any room and show its dirty.                              Please check the attached file for Eco rules.                I am going on vacation on 22nd may 2016, you can Contact me after June 12th 2016 for any further question. Thanks,[redacted] ManagerLannon Stone Motel608-752-7441

Review: I had received a voucher from echo for 7 night stay at lannon stone motel because I am currently homeless. I had checked into the property on Thursday may 12 at noon when I proceeded to the room they rented to me I walked in to find the room in complete disrepair. There were stains all over the carpeting, the floor was sticky, food and dirt all over the walls, power strips with an overabundance of plugs plugged into it, broken outlet covers with exposed wires in which my 1 year old autistic son almost stuck his hand in, smoke detectors with no batteries, an awful indescribable odor in which I left a window open for over 24 hours and even then it still had a horrible smell, bugs in the room, and bedding that had stains and looked as if they weren't changed in quite some time, and no working heat in the room. When I had confronted the owner of the property and showed him all the safety and health violations and asked him to correct the problems and repair the room his response was that there was nothing wrong with the room and he didn't care and I needed to leave the premises even though it was paid through for 7 nights by the echo program.Desired Settlement: I had contacted and left a message with the rock county health department reporting health and safety violations and believe that if the owner is refusing to correct said violations legal action needs to be taken so he understands that there are certain codes that have to be followed as a property owner and that no one should have to live in unsafe or unhealthy living conditions no matter what their current living situation is. This establishment is an accident waiting to happen and it makes me uneasy to see this type of professional establishment being allowed to rent out unsafe rooms to anyone. His complete disregard to his customers makes me feel very uneasy and remorseful to those who are currently staying there in these implorable conditions. I have also contacted the health department and social media with photos and videos of the conditions and will continue to persue the matter until corrective action is taken.

Business

Response:

To Benita Harris,