I have had multiple repairs to my hot tub with this company. They show up, fix it, and leave a bill. no phone call to discuss what's wrong, why it's wrong, and that they came and repaired the tub. Also, freaked out my wife when two strange men walked into the back yard with no knock on the door or phone call. A heads up they are on their way isn't too much to ask for. Very, very expensive service call for a 15-minute repair. This is an unprofessional company. I will look elsewhere and recommend you do as well. 1 star since I can at least use my hot tub now.
Good afternoon-I had filed the above complaint, and had received an e-mail message from the Revdex.com that there was a new message regarding my claim on 12/18/15, and that I had days to respond I logged on, on 12/24/15, and my message was closed out!! It should have remained opened that day and the entire next day They have since closed out my complaint What can I do?
Good afternoon- I had filed the above complaint, and had received an e-mail message from the Revdex.com that there was a new message regarding my claim on 12/18/15, and that I had days to respond I logged on, on 12/24/15, and my message was closed out!! It should have remained opened that day and the entire next day They have since closed out my complaint What can I do?
Lansing Spatech, Inccame to repair our hot tub todayWe called them in the morning and by the afternoon two friendly technicians showed upThey were very knowledgable and fixed the problem within minutesThank you Lansing Spatech, Incfor your help and prompt serviceWe highly recommend this business to every spa owner
Having read the rejection, I contacted Howard at [redacted] He mispoke in November when we were outThe circuit board issue will cover labor less travelTherefore a $reimbursement will be sent to [redacted] The LED warranty was only one yearMs [redacted] can certainly keep the new light controller free of chargeAs previously stated, an further diagnosis of the LED system will not be covered under warrantyNobody was able to confirm the remainder of the rejection statementWe wish Ms [redacted] best of luck in the future.Thank you,David [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me EXCEPT for the fact that Lansing handled the original issue and all subsequent issues in a very unprofessional manner and unfortunately for him, he has lost business because of it I am happy to accept the additional $refund, however would have preferred that the job be completed during the initial visit This will at least allow me to conduct my business elsewhere I expect to receive the refund within the next business days Sincerely, [redacted]
Good afternoon-I had filed the above complaint, and had received an e-mail message from the Revdex.com that there was a new message regarding my claim on 12/18/15, and that I had days to respond I logged on, on 12/24/15, and my message was closed out!! It should have remained opened that day and the entire next day They have since closed out my complaint What can I do?
Good afternoon- I had filed the above complaint, and had received an e-mail message from the Revdex.com that there was a new message regarding my claim on 12/18/15, and that I had days to respond I logged on, on 12/24/15, and my message was closed out!! It should have remained opened that day and the entire next day They have since closed out my complaint What can I do?
Lansing Spatech, Inccame to repair our hot tub todayWe called them in the morning and by the afternoon two friendly technicians showed upThey were very knowledgable and fixed the problem within minutesThank you Lansing Spatech, Incfor your help and prompt serviceWe highly recommend this business to every spa owner
OkayThe additional $travel fee will be refunded as wellHopefully this resolves the issue completely.Thanks,Dave [redacted]
Having read the rejection, I contacted Howard at [redacted] He mispoke in November when we were outThe circuit board issue will cover labor less travelTherefore a $reimbursement will be sent to [redacted] The LED warranty was only one yearMs [redacted] can certainly keep the new light controller free of chargeAs previously stated, an further diagnosis of the LED system will not be covered under warrantyNobody was able to confirm the remainder of the rejection statementWe wish Ms [redacted] best of luck in the future.Thank you,David [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me EXCEPT for the fact that Lansing handled the original issue and all subsequent issues in a very unprofessional manner and unfortunately for him, he has lost business because of it I am happy to accept the additional $refund, however would have preferred that the job be completed during the initial visit This will at least allow me to conduct my business elsewhere I expect to receive the refund within the next business days Sincerely, [redacted]