Lanzce G Douglass Construction, Inc.

Revdex.com,I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaintFor your reference, details of the offer I reviewed appear below
After reading MrD*** response it is clear he is in denial of the issue in the basement of the home we were offering to purchase
I certainly do not consider a licensed home inspector, with over years of construction experience, an arm chair quarterback!
With that said, more to the point is the added clause of his 'home warranty', which enables him to keep money from a potential buyer, even after, in this case, that buyer HELPED them discover an admitted mistake by their construction crew
With his decision to not do the right thing and return our deposit, my only recourse appears to be with the Attorney General of Washington and the licensing boards for builders I believe that we are most likely not the first buyers he has taken advantage of with his home warranty agreement
Regards,*** ***

The homes on [redacted] were built over 8 years ago and at that time there was no County ordinance or State law requiring a developer to install cluster boxes.  Lanzce G Douglass Inc has not owned any property in the neighborhood for several years and thus has no property to even put a...

cluster box on.  If complaintant wants a cluster box then she is more than welcome to put one up on her property at the USPS's direction.

I am in receipt of your letter concerning the above mentioned ID number and appreciate the opportunity to respond. Mr. [redacted] entered wrote an offer to purchase a home located at [redacted] on September 20th, 2015. Lanzce G. Douglass Inc. countered Mr. [redacted] offer on September...

21st and this counter was accepted on September 22nd 2015. A "Builder's Warranty" was included as part of LGD Inc's counter offer. This "Builder's Warranty" requires that both parties initial each page and sign the back page, which both parties did on September 22nd. On page 2 of the "Builder's Warranty" under section 3.2 the Warranty clearly states "Upon acceptance of the offer and once both the Purchaser(s) and Seller have signed the offer and counter offer(s), all earnest money is released to Seller and becomes a non­ refundable fee which will be credited at closing." As stated above all offers and counter offers were signed by September 22nd. Mr. [redacted] was aware of the clause, which he now disputes, because on Septmeber 21st his wife wrote a check directly to my firm for $1,000. I have attached a copy of the front page of the earnest money agreement (which shows Mr. [redacted] acknowledgement of the "Builder's Warranty"), page 2 of the "Builder's Warranty" (which address' the earnest money}, the last page of the "Builder's Warranty" with Mr. [redacted] signature and a copy of his earnest money check made out to "Lanzce Douglass". As to the rest of Mr. [redacted] allegations regarding the condensation in the basement, we offered to dig a hole in the back yard to show him that there was no ground water in the area and to pull down some insulation so that he could see that the concrete walls were dry. If the there was no ground water in the rear yard and the concrete was dry, which it was, then the only possible source for the water would be condensation. Unfortunately Mr. [redacted] was getting advice from several "arm chair quarterbacks" who do not want to listen to reason.
[redacted]SUPPORTING DOCUMENTS REDACTED BY Revdex.com[redacted]

This is to warn others of the shady business this property runs. After doing lots of research it is very clear that Lanzce D[redacted] properties, scam people out of money. I rented an apt, like many others and am now being told that I owe them more money because of apparent damage. (Anyone that knows me, knows I am a clean freak. They are accusing me of leaving bags of trash and ruined blinds. What they are saying is a flat out lie, the place was left in better condition than when I moved in). I agree that the drip pans and light bulbs need to be replaced. although there was an electrical problem that is not my fault and caused the lights to burn out almost monthly. What I find interesting is 1- they have no proof, they just want me to pay them. I asked for verification and conveniently they do not have it. 2- I have numerous witnesses that can attest to the condition of the apartment when we lived there as well as when we moved out. A quick search will show you that they are known for this. I am in the process of getting statements from witnesses and will be contesting these charges. I have no problem taking this to court, if need be. He needs to stop taking advantage of people. This is not ok. Beware if you rent from any of his properties you could also end up trying to be taken advantage of.

Review: I have been a tenant with Trestle Creek apartments that is owned by Lanzce G. Douglas since Oct 2011. Within the first week that I lived at Trestle Creek I contacted management to request to move my garage. My garage was the corner spot in the back of the complex where they plow snow to. I did not want to have snow block me either in or out of my garage. I was denied my request to move my garage. As time went on I had tenants and their guests park in front of my garage blocking it. So I was not able to get in and out of my garage freely. In June 2012 I left for Military training. My vehicle was parked in my garage. I come home in Oct 2012 on a one day leave. When I came home at about 0330hours after being up for atleast 24 hours I find my garage being blocked by two vehicles. There were no outside parking spots available so I parked next to my garage and the black car that was blocking. ( I have pictures)My at the time neighbors above me heard a commotion outside around 0400 hours. They watched as one of the tenants guests beat up another person in her garage then walk over towards my vehicle and use my mirror as a punching bag. They then got into the black car and side swiped my vehicle. I do have a police report. For me to get my mirror fix it is $330. While I was home in Oct 2012 I asked about specials to renew my lease. I was told that there were none. When I returned in Feb 2013 I went into the leasing office to renew my lease. The manager in there at the time told me that she could renew my lease at $795 but it would have a "market share" type of lease where my lease would move up/down based on the market. So I decided not to renew at that time. April 2013 I received a notice of rent increase. I contacted management in middle May about the issue. I never heard anything back from corporate until mid June after rent was due so I was charged an additional $50. ( please see second complaint from me for additional. Not enough room)Desired Settlement: I would like to have my lease renewed at $795 instead of the $815 for one year, $835 for 6 months, %845 month to month.

Business

Response:

In reference to Ms. [redacted]’s

complaint she “would like to have [her] lease renewed at $795 instead of the

$815 for one year, $835 for 6 months, [$]845 month to month.”

I spoke with Ms. [redacted] regarding

these concerns on June 26, 2013. I previously made an attempt to resolve these

issues on June 12th, 2013 – and also asked the Property Manager,

[redacted], to discuss Ms. [redacted]’s concerns with her.

In reference to her complaint

about renewing her lease – we do not have a “market share type of lease”. I am

the District Manager – Trainer for all of our property managers – and have

never heard this type of lease. In addition, Ms. [redacted] states that she was

offered a lease, by [redacted], at $795 in January. The rates at Trestle Creek

changed effective January 4th, 2013. [redacted] was transferred to

Trestle Creek on January 15th, 2013 from another one of our

properties. The information that Ms. [redacted] has provided does not match our

records.

Regardless, Ms. [redacted] decided in

January to stay month to month at the same terms of her original lease. In late

April, Ms. [redacted] received a renewal invitation – and 30 day notification –

that rent would increase. We offered a 6 month lease at $830/month, a 12 month

lease at $815/ month, or to stay month to month at $845/month. This letter was

issued in accordance with RCW 59.18.140. All residents on periodic (month to

month) leases were subject to this increase. Ms. [redacted] did not sign a lease

renewal. According to the letter the “current lease will automatically continue

on a month to month basis at the rental rate listed”.

We are willing to honor our offer

dated April 29th, 2013, to renew with Ms. [redacted] – effective the

first of the month immediately following the renewal date. We value Ms. [redacted]

as a resident and hope that she chooses to renew with us.