Lapeer Radiologists

I am rejecting this response because:I'm going to contact Pete' Moving Service since they said they wouldre-imburse me for half of the blankets used What blankets? I wascharged for paper sheets and I counted were used, NOT 30that Pete told me on the phone that he used on May 16, 2016.I used his moving company from May 16-May 18, 2016.Sincerely, [redacted] ***El Cajon, CA [email protected](619) 536-

Hello,Respectfully I understand that everyone has an opinion to how things should be doneIn the moving business there's kind of insurance: standard- cents on a pound and full valueWe carry standard insuranceI've extended my grace and tried to send a license professional to take of it just to make sure it gets taken care and restored to whole as much as possible, but you have rejected that offerWe are still willing to settle up based on the coverage of our insurance which is cents on a point per damaged itemsApogize for any misunderstandings licensed professional to take care any damages caused, but thatwas rejectedWe are still willing to cover the damages thru our standard insurance, but we are not going to send anybody else to try to repair your furnitd

Apologize about any inconvenience, we always try to do our best to satisfy each customers needsWe did use all of the blankets, but we can still give you a refund for have of themPlease provide us your mailing address so we can mail you the checkThanks

If you have recovered We will reimburse you for the that were not used

To whom it may concern,I have attached the conversation via email confirming our settlementAlso all communication via email, phone and text has been stopped as requestedLet us know if any additional information is required we will be happy to provide in order to get any issues resolved

I am rejecting this response because: the fact that I was not told the truth by three employees and that the owner did not show much remorse shows a lot about the character of this companyBecause this situation was dealt with so dishonestly and the damages the employee did were likely worsened since he didn't inform us or tape the box back up means we should be compensated much more than a pound for a TV less than two years old

***This is probably the worst resolution to the matter that I could envisionIt's only because you have been so helpful that I will acquiesce and agree to the proposed resolution.Thanks again,***

To Whom it May Concern,We apologize for any inconvenience this has caused the customer, we truly care about each one of our customersOur standard moving insurance that is required by all moving companies in State of California is cents per pound per item which the customer agreed and signed
off on as wellI have attached the paperwork from our move so that is how we came up with the amount of $based on the weight of the refrigeratorEven those they were some small dents and refrigerator is in perfectly functioning shape we are still willing to get that taken care of based on our coverage cents per pound per itemAs for the wall scuff our manager was out on site and was looking to repair any scuffs on the wall, *** denied him in doing so and told him to leave the house because she had to get goingI believe we have been doing everything in our power to make it right with the customer but she has not been cooperatingWe wanted to take care of the scuffs and pay out the refrigerator based on the coverage that was agreed uponPlease advise what would be the next step to get this resolved. Thank You

Sorry we haven't had a chance to get back to youThe owner was out of town over the holidaysWe can send you a check for the amount of $based on the incidents that occurredPlease let us know what is the best name and address to send the refund check to?

I am rejecting this response because: buying a new TV is going to cost a lot more than cents a poundThe fact that not one employee, out of three, told us when they had ample opportunity to do so shows the dishonesty of them allThis means the story told by the employee cannot be trustedPete keeps telling us that it was negligence on our part, but the fact that I had to call to find out what happened shows definite negligence from the companySince I was not even informed about something expensive I owned being damaged by a company I trusted with all of my belongings, I should definitely be compensated for my TV

I am very sorry to hear about the accident that has occuredWe are more than willing to process the claim for youWe just need pics of the damaged goodsOur insurance covers .60cents per pound per article as required by lawIf you just send in the pics we will determined the weight of the
article and we will gladly be able to mail you a claim checkYou can provide pics to our email at [email protected]

We have standard insurance for moving companiesWhich covers cents on a pound and I have tried to get this resolved and mail you the checkWhich means you have rejected our offerBest of luck!

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
They can mail me a check

I am rejecting this response because:I'm...

going to contact Pete' Moving Service since they said they wouldre-imburse me for half of the blankets used.  What blankets?  I wascharged for 30 paper sheets and I counted 13 were used, NOT 30that Pete told me on the phone that he used on May 16, 2016.I used his moving company from May 16-May 18, 2016.Sincerely,[redacted]El Cajon, CA  [email protected](619) 536-5431

If you have recovered 13. We will reimburse you for the 17 that were not used

To whom it may concern,I have attached the conversation via email confirming our settlement. Also all communication via email, phone and text has been stopped as requested. Let us know if any additional information is required we will be happy to provide in order to get any issues resolved.

I am rejecting this response because:I understand that you are saying .60/pound is customary. The quick math would be $150 for my damaged furniture. And no, I am not accepting that. If you are trying to use what you deem as customary for an insurance claim then I would much rather just go through...

your insurance company. You have my contact information so please open a claim and let them deal with the damages. Thanks,[redacted]

Hello,Respectfully I understand that everyone has an opinion to how things should be done. In the moving business there's 2 kind of insurance: standard- .60 cents on a pound and full value. We carry standard insurance. I've extended my grace and tried to send a license professional to take of it just to make sure it gets taken care and restored to whole as much as possible, but you have rejected that offer. We are still willing to settle up based on the coverage of our insurance which is .60 cents on a point per damaged items. Apogize for any misunderstandings.  licensed professional to take care any damages caused, but thatwas rejected. We are still willing to cover the damages thru our standard insurance, but we are not going to send anybody else to try to repair your furnitd

Apologize about any inconvenience, we always try to do our best to satisfy each customers needs. We did use all of the blankets, but we can still give you a refund for have of them. Please provide us your mailing address so we can mail you the check. Thanks

We are more than willing to settle the complaint by using our insurance which is .60 cents per pound per article. It is the insurance every moving company is required to carry by law. Let us know if you like to pursue the claim and we can mail you out a check based on that. If that doesnt work, let us know so we can go ahead and close the case