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Regarding to the your complaint ID *** is referring to our order# *** on Feb, the customer ordered pieces of replacement battery for A32-Kand the order is delivered on Feb with UPS tracking # ***. The customer received the order detail and
confirmation email right after the order was placed and we have already fulfilled and shipped the items according to the customer ordered. We have 90-day refund policy, the customer must return the item to us in original condition to receive a refund. Our RMA department has already issued the RMA# *** on Feb and emailed to the customer, Please ship the item along with the RMA# to the following shipping addressWe hold the right to refuse any package that does not follow those instructionsOur shipping address is: LaptopCharge RMA Dept. Kentucky StSuite# 129 Bellingham, WA 98225 We will provide the customer with the refund once we receive his package after run through our testing procedureRegards, LaptopCharge

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Address: 1313 E Maple St Ste 508, Bellingham, Washington, United States, 98225-5708

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+1 (888) 317-1987

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