Laramar Group LLC

Initial Business Response / [redacted] (1000, 5, 2015/08/27) */ Contact Name and Title: V [redacted] Contact Phone: XXXXXXXXXX Contact Email: [redacted] @laramargroup.com We are sorry for your experienceWe show we sent your final statement and check to your new address on July 7th Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/08/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) ImpossibleFunny to receive this response today as I received my refund check of $Today, August 28th and the check is dated August 18th I NEVER received any kind of statement from the community telling me how much of my deposit to expect back and what they would be taking out, if anythingAs far as I'm concerned, I deserve more than $back from my $1,depositI left my apartment 100% Clean and have the photos to prove itAlso, in the state of Florida, it is required that the landlord communicate with the previous tenant within Days of move out of the landlords intent to impose a claim against the depositI would appreciate a response back as to how to receive the rest of the deposit that is OWED to meThank you Final Business Response / [redacted] (4000, 9, 2015/09/02) */ Contact Name and Title: V [redacted] Contact Email: [redacted] @laramargroup.com ***We sent your move out statement to your new address on 7/7/and I will resend the move out statement and our photos to your personal email address

Initial Business Response / [redacted] (1000, 5, 2015/09/29) */ Contact Name and Title: [redacted] Risk Mgmt Contact Email: [redacted] @laramargroup.com Thank you for contacting us with your concernsOur challenges have been residents propping the gate open and unrelated non-residents leaving large items by our dumpstersWe have requested twice-weekly large item and trash pickupWe have also made certain the lock is functioning correctly We have community wide for the common areas, but each resident purchases their own internet service

Initial Business Response /* (1000, 5, 2015/07/28) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@laramargroup.com
We apologize and are refunding the fee today.
Initial Consumer Rebuttal /* (2000, 7, 2015/07/28) */
(The consumer indicated he/she ACCEPTED...

the response from the business.)
Thank you for the apology and refund.

Initial Business Response /* (1000, 5, 2015/09/29) */
Contact Name and Title: [redacted] Risk Mgmt
Contact Email: [redacted]@laramargroup.com
Thank you for contacting us with your concerns. Our challenges have been residents propping the gate open and unrelated non-residents leaving large items by our...

dumpsters. We have requested twice-weekly large item and trash pickup. We have also made certain the lock is functioning correctly.
We have community wide Wi-Fi for the common areas, but each resident purchases their own internet service.

Initial Business Response /* (1000, 5, 2015/10/26) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@laramargroup.com
Thank you for contacting the Revdex.com regarding your deposit. Unfortunately, we had to replace the carpet. Should you wish to...

continue the discussions, please email us.
Initial Consumer Rebuttal /* (3000, 7, 2015/10/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
1) I've sent the email to ask for discussions months ago, and didn't get any responds. And the collection company has been calling me for a month. And now you want to discuss just because I complained in Revdex.com?
2) I provided reason why the apartment should not charge me the whole new carpet - I showed pictures to professional cleaning companies and they told me they can clean it. But the management office won't let them to clean and insist to charge me. In you response, you don't even list any reason and claim "Unfortunately, we had to replace the carpet."
Final Business Response /* (4000, 9, 2015/10/29) */
Contact Name and Title: [redacted]
Contact Email: [redacted]@laramargroup.com
We received your email at the corporate office and will respond directly to you. Thank you for contacting us.

Initial Business Response /* (1000, 5, 2015/08/27) */
Contact Name and Title: V [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@laramargroup.com
We are sorry for your experience. We show we sent your final statement and check to your new address on July 7th.
Initial Consumer Rebuttal...

/* (3000, 7, 2015/08/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Impossible. Funny to receive this response today as I received my refund check of $388.00 Today, August 28th and the check is dated August 18th 2015. I NEVER received any kind of statement from the community telling me how much of my deposit to expect back and what they would be taking out, if anything. As far as I'm concerned, I deserve more than $388 back from my $1,200 deposit. I left my apartment 100% Clean and have the photos to prove it. Also, in the state of Florida, it is required that the landlord communicate with the previous tenant within 30 Days of move out of the landlords intent to impose a claim against the deposit. I would appreciate a response back as to how to receive the rest of the deposit that is OWED to me. Thank you.
Final Business Response /* (4000, 9, 2015/09/02) */
Contact Name and Title: V [redacted]
Contact Email: [redacted]@laramargroup.com
[redacted]. We sent your move out statement to your new address on 7/7/15 and I will resend the move out statement and our photos to your personal email address.