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THIS COMPANY REPRESENTED MANY THINGS WHICH WERE NOT TRUE REPRESENTATIONSSOME OF THE ISSUES I EXPERIENCED WERE: THE BUYER CUT THE PRONGS OFF THE SETTING TO REMOVE THE DIAMOND INSTEAD OF PROPERTY BENDING THE PRONGS OUTWARD AND LIFTING THE STONE OUTTHE CUTTINGS WERE NOT RETURNED AND ALTHOUGHT THEY AGREED TO HAVE THE DIAMOND RESET IF THEY DID NOT PURCHASE IT, THE BUYER WAS ANXIOUS TO LEAVE AND LEFT IT IN A PAPER DIAMOND CARRIER FOR ME THE BUYER TOLD ME THAT THE STONE WAS NOT WHAT SHE INITIALLY THOUGHT AND THAT IT HAD A LOT OF BROWN IN IT - THAT IS NOT TRUE - HAVE HAD THE STONE TO TWO OTHER JEWELERS LOCALLY TO EXAMINE IT THE BUYER REPRESETED THAT THE STONE WEIGHT WAS ONCE IT WAS REMOVED FROM THE SETTING.....IT IS ACTUALLY WEIGHT (ESTIMATE FROM A JEWELER PRIOR TO REMOVAL OF THE STONE FROM THE SETTING) THE DIAMOND HAD CHIPS IN IT THAT WERE APPARENT AND DISCLOSED WHEN I SENT THE COMPANY PHOTOS TO REVIEW BEFORE THEY MADE A TRIP HERE - however, THEY STILL CHOSE TO USE AN UNSAFE METHOD TO REMOVE THAT DIAMOND FROM THE SETTING AND IT APPEARS FROM FOLLOW ON PHOTOS THAT THE CHIPS WERE MADE EVEN WORSE FROM THE CLIPPING OF THE PRONGS - ONE AREA UNDER ONE PRONG AND RIGHT NEXT TO ONE OF THE CHIPS IS VERY SEVERE NOW THEY CHOSE TO USE AN UNSAFE METHOD TO REMOVE THE STONE AND CAUSED FURTHER DAMAGE TO THE STONE WHICH IS NOT A PROFESSIONAL WAY TO CONDUCT BUSINESS AFTER OUR MEETING I REQUESTED FROM THE BUYER JUST A WRITTEN RECORD OF WHAT SHE HAD BASED HER VALUATION ON -SINESS....NOT TRUE AND IN FACT THE BANK PERSONNEL FINALLY CAME TO THE AREA IN LOBBY AND ASKED IF THEY COULD HELP US IN SOME WAY? VERY UNNERVING AND CREATED A FEELING OF MISTRUSTTHE BUYER STOOD AFTER THE ASSESSMENT AND WHILE I ATTEMPTED TO GET PAD AND PENCIL TO WRITE DOWN THE ASSESSMENT INFO SHE WAS TELLING ME...IT WAS STRESSFUL AND I WAS UNEASY I DID NOT GET ALL THE INFO DOWN AND LATER REQUESTED SHE SEND IT TO ME TO HELP ME UNDERSTAND AND ASSESS SHE REFUSED AND WANTED ME TO PAY HER FOR AN APPRAISAL I NOTICE THAT THESE FOLKS DO BUSINESS UNDER OTHER DAMES SUCH AS STAR DIAMOND AND AS ESTATE BUYERS BEWARE

THIS COMPANY REPRESENTED MANY THINGS WHICH WERE NOT TRUE REPRESENTATIONS. SOME OF THE ISSUES I EXPERIENCED WERE: 1. THE BUYER CUT THE PRONGS OFF THE SETTING TO REMOVE THE DIAMOND INSTEAD OF PROPERTY BENDING THE PRONGS OUTWARD AND LIFTING THE STONE OUT. THE CUTTINGS WERE NOT RETURNED AND ALTHOUGHT THEY AGREED TO HAVE THE DIAMOND RESET IF THEY DID NOT PURCHASE IT, THE BUYER WAS ANXIOUS TO LEAVE AND LEFT IT IN A PAPER DIAMOND CARRIER FOR ME. 2. THE BUYER TOLD ME THAT THE STONE WAS NOT WHAT SHE INITIALLY THOUGHT AND THAT IT HAD A LOT OF BROWN IN IT - THAT IS NOT TRUE - HAVE HAD THE STONE TO TWO OTHER JEWELERS LOCALLY TO EXAMINE IT 3. THE BUYER REPRESETED THAT THE STONE WEIGHT WAS 3.85 ONCE IT WAS REMOVED FROM THE SETTING.....IT IS ACTUALLY 4.01 WEIGHT (4.35 ESTIMATE FROM A JEWELER PRIOR TO REMOVAL OF THE STONE FROM THE SETTING).
THE DIAMOND HAD CHIPS IN IT THAT WERE APPARENT AND DISCLOSED WHEN I SENT THE COMPANY PHOTOS TO REVIEW BEFORE THEY MADE A TRIP HERE - however, THEY STILL CHOSE TO USE AN UNSAFE METHOD TO REMOVE THAT DIAMOND FROM THE SETTING AND IT APPEARS FROM FOLLOW ON PHOTOS THAT THE CHIPS WERE MADE EVEN WORSE FROM THE CLIPPING OF THE PRONGS - ONE AREA UNDER ONE PRONG AND RIGHT NEXT TO ONE OF THE CHIPS IS VERY SEVERE NOW. THEY CHOSE TO USE AN UNSAFE METHOD TO REMOVE THE STONE AND CAUSED FURTHER DAMAGE TO THE STONE WHICH IS NOT A PROFESSIONAL WAY TO CONDUCT BUSINESS.
AFTER OUR MEETING I REQUESTED FROM THE BUYER JUST A WRITTEN RECORD OF WHAT SHE HAD BASED HER VALUATION ON -SINESS....NOT TRUE AND IN FACT THE BANK PERSONNEL FINALLY CAME TO THE AREA IN LOBBY AND ASKED IF THEY COULD HELP US IN SOME WAY? VERY UNNERVING AND CREATED A FEELING OF MISTRUST. THE BUYER STOOD AFTER THE ASSESSMENT AND WHILE I ATTEMPTED TO GET PAD AND PENCIL TO WRITE DOWN THE ASSESSMENT INFO SHE WAS TELLING ME...IT WAS STRESSFUL AND I WAS UNEASY. I DID NOT GET ALL THE INFO DOWN AND LATER REQUESTED SHE SEND IT TO ME TO HELP ME UNDERSTAND AND ASSESS. SHE REFUSED AND WANTED ME TO PAY HER FOR AN APPRAISAL.
I NOTICE THAT THESE FOLKS DO BUSINESS UNDER OTHER DAMES SUCH AS STAR DIAMOND AND AS ESTATE BUYERS. BEWARE