Lark Architecture, Inc.

Hello Mr. [redacted],Okay lets do this.  Please reach out to me, I will work with you.  My number is ###-###-####I do try resolve all issues. Thank you, I look forward to assisting you.[redacted]

Customer did not cancel appropriately but refund was still given to her, she needs to contact her bank!

Not only reserved with our company but also reserved with [redacted] Relocation and [redacted] Moving, she ended up cancelling and calling us back to keep her reservation because she needed a specific date which only we could have provided for her!  She also called us and emailed about a charge on her...

credit card, she was told to call the other company she booked with.  She then started to complain about discounts and her husband is disabled.  She seems to not want to pay for service, as she also did a charge back which we disputed.  Mrs. [redacted] is not owed anything.  She has contacted our claims office which is CSI and they will handle any damaged or lost goods.  Her calls are as noted below:09/16/2015 01:23:01 pm [redacted] customer has called in and sent internal documents which is this booking it stated she owed 8 dollars she said were trying to commit a fraud I told her she did not owe. she started to use foul language I disengaged with customer once her inappropriate behavior escalated06/24/2015 11:34:51 am [redacted] called about charge it popped up as sqrelocation06/17/2015 09:34:06 am [redacted] called for price adjustments, but need specific date. 06/15/2015 04:43:42 pm [redacted] the [redacted] moving price price match06/15/2015 04:43:25 pm [redacted] sent her email with adjusted estimateNot to mention she has been writing bad reviews, hence the one we found this one and by her nickname and are that she entered as location we did some research and are lead to believe to be Mrs. [redacted] by the date of the last call and Yelp review!     0 friends1 review9/16/2015This company is run by a highly unprofessional individual and its employees idea of customer service is cursing at customers, I would advise any one who had had an issue with this company to contact the Revdex.com, the state attorney general & ABC news 7 Nina Pineda On Your Side because this company needs to go out of business for their fraudulent practices. The only positive reviews on here were obviously written by their company because they reviewed this business and one other business I highly doubt three separate people would review only two business and the same exact ones for that matterNia T.Congers, NY0 friends1 review9/16/2015This company is run by a highly unprofessional individual and its employees idea of customer service is cursing at customers, I would advise any one who had had an issue with this company to contact the Revdex.com, the state attorney general & ABC news 7 Nina Pineda On Your Side because this company needs to go out of business for their fraudulent practices. The only positive reviews on here were obviously written by their company because they reviewed this business and one other business I highly doubt three separate people would review only two business and the same exact ones for that matterNia T.Congers, NY0 friends1 review9/16/2015This company is run by a highly unprofessional individual and its employees idea of customer service is cursing at customers, I would advise any one who had had an issue with this company to contact the Revdex.com, the state attorney general & ABC news 7 Nina Pineda On Your Side because this company needs to go out of business for their fraudulent practices. The only positive reviews on here were obviously written by their company because they reviewed this business and one other business I highly doubt three separate people would review only two business and the same exact ones for that matter