Larrabee's Furniture + Design

Initial Business Response /* (1000, 5, 2015/05/26) */
see attached doc
Initial Consumer Rebuttal /* (3000, 7, 2015/05/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
First of all, if they offered advice to not buy this rug why was it available to sell to
me?? I can't force them to sell anything to meSo they sold it to me with full knowledge and accountibility as to resultsThey knew what would happen and sold it to me anyway
When the first rug arrived, I explained that the run looked discolored and *** knew full well herself that it looked bad...so she took a picture and proceeded to order a new one mmediatelyWhy would she do that if she did not agree as to my concernsSecond rug was the same
Now, there were no toys on the rug as the rug was setting under our kitchen tableThat would have been difficult to doWe moved it to the other room in hopes that the discoloration would be more appealingSorry, but as to popular rug I doubtAgain, listening to *** and advice, I said I would try againThat was it
Now, after I told *** I would like to replace the second rug she said only if I buy a replacementThat was not acceptable to meThere was no conference call that I am aware ofCommunications all stopped
Certainly, I knew they had to special order this rug because of the size and they did not have in stockI buy all sorts of stuff that is not in stock and must be ordered but all returnable or replaceable
I am a buyer that works on good faith and once I have a company that does the same...you have me forever
Attached is a couple pixe of rug
Final Business Response /* (4000, 15, 2015/07/15) */
Please see two response letters from ***'s Furniture + Design attached
Final Consumer Response /* (4200, 17, 2015/07/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Any manufacturer would stand by their product which is what they should doThat is their jobThe facts still remain as I stated in previous responsesI have nothing else to comment about