Larry H. Miller Nissan San Bernardino

(The consumer indicated he/she DID NOT accept the response from the business.) I'm not disputing that I didnt get the $check,but this Doesnt cover costs & labor as previously statedTell me exactly how you came to the $AMOUNT?!

Spoke to ***, Appoinment set for 10/22/for Visor replacement,Not covered under warrantygoodwill policy/Customer satisfaction time only repairAlso will be performing open recall *** OCS ReprogramCustomer will have a copay of approx$

Good Afternoon Mr,
My name is *** *** and I am the Customer Relations Manager here at Nissan of San BernardinoIt was brought up to my attention that you have had multiple calls to your residence by our sales representativesYou have asked on multiple occasions to remove you from our call
list and you have continued to receive calls from our DepartmentI would like to personally apologize for any inconvenience that this has caused youI will be removing you from our system but I just would like to confirm your phone to make sure we are taking out the correct informationAt your earliest convenience please feel free to email me or contact me here at Nissan of San Bernardino my contact info is located on the bottom of this emailThank You
Thank You,
*** ***
Customer Relations Manager
###-###-#### Ext ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThank you soo much for your time

Initial Business Response /* (1000, 5, 2015/10/05) */
This issue has been resolved directly with the customer
Initial Consumer Rebuttal /* (2000, 7, 2015/10/06) */
This is in regards to the compliant files against Nissan of San Bernardino, I have spoke with the General Manager (***) and the
matter was resolvedSo, I would like to disregard this matter at this time and close the caseI'm satisfied with the everything at this time.........Thank You
*** ***
Compliant Case # XXXXXXXX
XXX-XXX-XXXX
Final Business Response /* (4000, 14, 2016/01/08) */
The management team here at Nissan of San Bernardino have done everything we can to help *** out with her situationWe have invited her in to try and see if she would qualify to trade in her car for another one or to help her friend be on a loan with herShe has not come in as of 1/08/
Final Consumer Response /* (4200, 16, 2016/01/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept this, responseI will not be treated like all of this my faultIm afraid that after all of this, this will go on my creditNone of this was done rightI came to the dealership and waited for over an hour.when I asked for them to call for general mgr ***, she advised me that you were still in a meeting so I leftI left my name and phone number I never got a call backI just want this issue over with...Thanks

Good Morning,
my name is [redacted] and I would like you to come to see me at your earliest convenience. I would like to redo your contract according to your terms.
Thank you,
[redacted]
Owner Loyalty Manager
Nissan of San Bernardino
###-###-####

(Check to customer.pdf)

We have mailed out additional $350 per customers request.
thank you

Initial Business Response /* (4000, 11, 2015/05/07) */
Service Director [redacted] has called yesterday and 2x today. please return call so we can resolve this matter. Also, please check your email and respond.
[redacted]
Owner Loyalty Manager
XXX-XXX-XXXX
Initial Consumer Rebuttal /*...

(4200, 9, 2015/05/07) */
[redacted]Document Attached[redacted]
We putted a piece of cardboard to catch the slowly falling drops yesterday evening.
This is parts of the oil stain which is just from the front part, and not include the middle and the rear parts.
Final Consumer Response /* (4200, 13, 2015/05/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I checked my cell phone twice and didn't find any Missed calls from this dealership, and I have not received their calls so far. I'm the one who really want solve the problem more than anything. Please be honest

(The consumer indicated he/she DID NOT accept the response from the business.)
I'm not disputing that I didnt get the $404.33 check,but this Doesnt cover costs & labor as previously stated. Tell me exactly how you came to the $404.33 AMOUNT?!