Larry Stovesand's Pontiac GMC, Inc.

Business Response to a Complaint



Complaint ID#:


[redacted]




Company Name:


Larry Stovesand Buick GMC
...





Company Contact:


[redacted]




Company Phone:


###-###-####




Company Email:


[redacted]




Person Who Sent the Complaint:


[redacted]




Staff Member:




Response:
When we sell a vehicle AS IS we do an inspection at the dealership much like your mechanic did when you go to them before the purchase of the vehicle. We offer for our customer to take the as-is vehicles that we sell to their mechanics to have ay concerns addressed before the point of sale. We have 2 documents that accompany all as is vehicles, expressing that there is no liability or warranty. They were both signed by [redacted], the vehicle was inspected by there mechanice. We have no liability in this instance. The registration and sticker was mailed out October 10, 2014. Thank You, [redacted], Used Car Manager
Sent on: 10/15/2014 3:03:16 PM

Business Response to a Complaint



Complaint ID#:


[redacted]




Company Name:


Larry STovesand Buick GMC




Company Contact:


[redacted]




Company Phone:


###-###-####




Company Email:


[redacted]




Person Who Sent the Complaint:


[redacted] [redacted]




Staff Member:




Response:
We stand by our first response to this complaint. Thank You, [redacted]
Sent on: 11/12/2014 10:32:15 AM

Hello, my name is [redacted] and I have a complaint with Larry Stovesand Buick GMC of Paducah, Ky. (#[redacted]) When I was replying to their response this morning I had received an email from Revdex.com stating that the complaint was closed. I am not content with their response. We still haven't gotten the title, tags, or registration...We have gotten too many different stories about what's going on from them and now I just want my money back. The entire amount of what we paid. 
 
Thank you,
 
[redacted]
###-###-####    
[redacted]