We apologize for the tech being late We were trying to figure out dispatching issues as well as avoid flooded areas and traffic that was headed out of town for Memorial Day weekend We apologize for not fully keeping Mr [redacted] informedAs far as the meter can, there is a discrepancy We did not break the meter can What happened was that a tree fell on the overhead wiring that brought power to Mr***'s house When this happened, the force created by this tree snapped a piece of inch rigid conduit in half At the same time, the wire was yanked on by the full force of the tree This force caused Mr***'s meter jaws to snap Of course, when I spoke with Mr [redacted] on the phone, I asked him several times if there was any damage to the meter can to which he replied, "No" Typically, there is damage However, Mr [redacted] said there wasn't any To his credit, he could not see inside the meter can Moreover, we didn't notice any damage to the meter can initially The damage that occurred was not obvious to the naked eye and was only discovered after we tried to terminate wireIt is not for our customers to provide material for items we install Likewise, you would not carry your own part into a shop to have your car repaired nor would you bring your own steak to a restaurant Our insurance simply does not allow customers to provide parts for our installations We did, however, give Mr [redacted] a substantial discount on the replacement of his meter can considering the circumstances Normally, we charge $plus tax remove and replace a meter can that we purchase In this case, we normally charge $due to the emergency time frame So, in essence, we gave a discount of $of our price Mr [redacted] only provided the part, we still have to charge to replace the partWe absolutely did not price gouge Mr [redacted] as alleged We definitely didn't price gouge Mr*** We actually gave him a great discount
Company states: We no longer offer the coupons the consumer is referring toThe standard policy is to have the consumer return to the store and have them replace the itemsIf they are not able to do so then we can also resolve this with the consumer
Consumer states: Meyenberg Goat Milk Products
has already sent me replacementsI had issue with the size and way they sent it to me but I am satisfied with the product.I am home on Wednesdays all dayPlease call me 5am-5pm or anytime (805) 772-This can of evaporated Goat Milk was sent to me $postage in a box 4"x4" by 9" in lengthThe item doesn't have a receipt of purchase from Food Less anymoreThat makes the system fight an organ flesh and my health is not about to make a mistake like thatI have called the Federal Trade Commission for the unbusiness attitude that has only fightingToxic and illogicalPlease keep in touchI believe that I get too bright giving you information that can be attacked again and again if this Meyenberg is not business like.P.SVery immature to demand a misunderstanding like that
We apologize for the tech being late We were trying to figure out dispatching issues as well as avoid flooded areas and traffic that was headed out of town for Memorial Day weekend We apologize for not fully keeping Mr*** informed. As far as the meter can, there is a
discrepancy We did not break the meter can What happened was that a tree fell on the overhead wiring that brought power to Mr***'s house When this happened, the force created by this tree snapped a piece of inch rigid conduit in half At the same time, the wire was yanked on by the full force of the tree This force caused Mr***'s meter jaws to snap Of course, when I spoke with Mr*** on the phone, I asked him several times if there was any damage to the meter can to which he replied, "No" Typically, there is damage However, Mr*** said there wasn't any To his credit, he could not see inside the meter can Moreover, we didn't notice any damage to the meter can initially The damage that occurred was not obvious to the naked eye and was only discovered after we tried to terminate wire. It is not for our customers to provide material for items we install Likewise, you would not carry your own part into a shop to have your car repaired nor would you bring your own steak to a restaurant Our insurance simply does not allow customers to provide parts for our installations We did, however, give Mr*** a substantial discount on the replacement of his meter can considering the circumstances Normally, we charge $plus tax remove and replace a meter can that we purchase In this case, we normally charge $due to the emergency time frame So, in essence, we gave a discount of $of our price Mr*** only provided the part, we still have to charge to replace the part. We absolutely did not price gouge Mr*** as alleged. We definitely didn't price gouge Mr*** We actually gave him a great discount
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,
Being an electric tech for *** I feel I'm more than qualified to determine that the meter can was in good condition and held up fine when the wires were determinated from the terminalsSo they can say what they want, landing wires shouldn't cost I will not use this company again and I will be filing a report with *** *** ** *** *** ***
We apologize for the tech being late We were trying to figure out dispatching issues as well as avoid flooded areas and traffic that was headed out of town for Memorial Day weekend We apologize for not fully keeping Mr [redacted] informedAs far as the meter can, there is a discrepancy We did not break the meter can What happened was that a tree fell on the overhead wiring that brought power to Mr***'s house When this happened, the force created by this tree snapped a piece of inch rigid conduit in half At the same time, the wire was yanked on by the full force of the tree This force caused Mr***'s meter jaws to snap Of course, when I spoke with Mr [redacted] on the phone, I asked him several times if there was any damage to the meter can to which he replied, "No" Typically, there is damage However, Mr [redacted] said there wasn't any To his credit, he could not see inside the meter can Moreover, we didn't notice any damage to the meter can initially The damage that occurred was not obvious to the naked eye and was only discovered after we tried to terminate wireIt is not for our customers to provide material for items we install Likewise, you would not carry your own part into a shop to have your car repaired nor would you bring your own steak to a restaurant Our insurance simply does not allow customers to provide parts for our installations We did, however, give Mr [redacted] a substantial discount on the replacement of his meter can considering the circumstances Normally, we charge $plus tax remove and replace a meter can that we purchase In this case, we normally charge $due to the emergency time frame So, in essence, we gave a discount of $of our price Mr [redacted] only provided the part, we still have to charge to replace the partWe absolutely did not price gouge Mr [redacted] as alleged We definitely didn't price gouge Mr*** We actually gave him a great discount
Company states: We no longer offer the coupons the consumer is referring toThe standard policy is to have the consumer return to the store and have them replace the itemsIf they are not able to do so then we can also resolve this with the consumer
Consumer states: Meyenberg Goat Milk Products
has already sent me replacementsI had issue with the size and way they sent it to me but I am satisfied with the product.I am home on Wednesdays all dayPlease call me 5am-5pm or anytime (805) 772-This can of evaporated Goat Milk was sent to me $postage in a box 4"x4" by 9" in lengthThe item doesn't have a receipt of purchase from Food Less anymoreThat makes the system fight an organ flesh and my health is not about to make a mistake like thatI have called the Federal Trade Commission for the unbusiness attitude that has only fightingToxic and illogicalPlease keep in touchI believe that I get too bright giving you information that can be attacked again and again if this Meyenberg is not business like.P.SVery immature to demand a misunderstanding like that
We apologize for the tech being late We were trying to figure out dispatching issues as well as avoid flooded areas and traffic that was headed out of town for Memorial Day weekend We apologize for not fully keeping Mr*** informed. As far as the meter can, there is a
discrepancy We did not break the meter can What happened was that a tree fell on the overhead wiring that brought power to Mr***'s house When this happened, the force created by this tree snapped a piece of inch rigid conduit in half At the same time, the wire was yanked on by the full force of the tree This force caused Mr***'s meter jaws to snap Of course, when I spoke with Mr*** on the phone, I asked him several times if there was any damage to the meter can to which he replied, "No" Typically, there is damage However, Mr*** said there wasn't any To his credit, he could not see inside the meter can Moreover, we didn't notice any damage to the meter can initially The damage that occurred was not obvious to the naked eye and was only discovered after we tried to terminate wire. It is not for our customers to provide material for items we install Likewise, you would not carry your own part into a shop to have your car repaired nor would you bring your own steak to a restaurant Our insurance simply does not allow customers to provide parts for our installations We did, however, give Mr*** a substantial discount on the replacement of his meter can considering the circumstances Normally, we charge $plus tax remove and replace a meter can that we purchase In this case, we normally charge $due to the emergency time frame So, in essence, we gave a discount of $of our price Mr*** only provided the part, we still have to charge to replace the part. We absolutely did not price gouge Mr*** as alleged. We definitely didn't price gouge Mr*** We actually gave him a great discount
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,
Being an electric tech for *** I feel I'm more than qualified to determine that the meter can was in good condition and held up fine when the wires were determinated from the terminalsSo they can say what they want, landing wires shouldn't cost I will not use this company again and I will be filing a report with *** *** ** *** *** ***