Complaint: [redacted] I am rejecting this response because: The tax returns were done incorrectly after the bill and adjusted rates were submittedAt the time of this complaint, further resolution had not been agreed uponTo avoid penalty by the company he invoice was paid under distressWe feared legal repercussions from the company as they had threatened in an email stating action they had taken against a previous customer who had shared our dissatisfactionThe emails may have been perceived to be hostile; this was not our intention, however, we were trying to be firm and come to a resolution we felt fair and not be bullied by a corporation flexing its musclesThe company even implied that one of their employees being our neighbor would not act civil if he saw us in the neighborhood if we did not agree to their termsAll of this can be supported by email I would be happy to provideSince begrudgingly paying the invoice, there has been no communication from the business regarding our returns Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because: After the invoice was adjusted we had to continue to point out corrections that needed to be made (ie, adding our son as a dependent) The work that followed to properly submit ***' return was done by myself and not your firmI had forwarded the Wform without hearing from you that this was something we neededWe have taken his return to another firm to ensure it is correct and certify Axels documents without having to mail them inAgain, we would like a full refund as your firm did not provide the services we were billed for; rather we did the work ourselves and you simply put information onto a sheetWe paid to have your expertise and knowledge to correctly file our taxes and this was not done Too many emails to attach but can provide them if requested Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because:The tax returns were done incorrectly after the bill and adjusted rates were submittedAt the time of this complaint, further resolution had not been agreed uponTo avoid penalty by the company he invoice was paid under distressWe feared legal repercussions from the company as they had threatened in an email stating action they had taken against a previous customer who had shared our dissatisfactionThe emails may have been perceived to be hostile; this was not our intention, however, we were trying to be firm and come to a resolution we felt fair and not be bullied by a corporation flexing its musclesThe company even implied that one of their employees being our neighbor would not act civil if he saw us in the neighborhood if we did not agree to their termsAll of this can be supported by email I would be happy to provideSince begrudgingly paying the invoice, there has been no communication from the business regarding our returns Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because: The tax returns were done incorrectly after the bill and adjusted rates were submittedAt the time of this complaint, further resolution had not been agreed uponTo avoid penalty by the company he invoice was paid under distressWe feared legal repercussions from the company as they had threatened in an email stating action they had taken against a previous customer who had shared our dissatisfactionThe emails may have been perceived to be hostile; this was not our intention, however, we were trying to be firm and come to a resolution we felt fair and not be bullied by a corporation flexing its musclesThe company even implied that one of their employees being our neighbor would not act civil if he saw us in the neighborhood if we did not agree to their termsAll of this can be supported by email I would be happy to provideSince begrudgingly paying the invoice, there has been no communication from the business regarding our returns Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because: After the invoice was adjusted we had to continue to point out corrections that needed to be made (ie, adding our son as a dependent) The work that followed to properly submit ***' return was done by myself and not your firmI had forwarded the Wform without hearing from you that this was something we neededWe have taken his return to another firm to ensure it is correct and certify Axels documents without having to mail them inAgain, we would like a full refund as your firm did not provide the services we were billed for; rather we did the work ourselves and you simply put information onto a sheetWe paid to have your expertise and knowledge to correctly file our taxes and this was not done Too many emails to attach but can provide them if requested Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because:The tax returns were done incorrectly after the bill and adjusted rates were submittedAt the time of this complaint, further resolution had not been agreed uponTo avoid penalty by the company he invoice was paid under distressWe feared legal repercussions from the company as they had threatened in an email stating action they had taken against a previous customer who had shared our dissatisfactionThe emails may have been perceived to be hostile; this was not our intention, however, we were trying to be firm and come to a resolution we felt fair and not be bullied by a corporation flexing its musclesThe company even implied that one of their employees being our neighbor would not act civil if he saw us in the neighborhood if we did not agree to their termsAll of this can be supported by email I would be happy to provideSince begrudgingly paying the invoice, there has been no communication from the business regarding our returns Regards, [redacted] ***