Las Lomas Village

As you know, your initial lease term at Las Lomas Village has expiredThe purpose
of this letter is to inform you that we have elected not to extend your lease on a month to month basisPlease find an attached "Day Notice of Term***tion of Tenancy"We are required by law to comply with specific rules regarding notice to you, which we have completedYour last month’s rent, due on June 1, is $As per your Lease Agreement, may not use your security deposit for your last month’s rentLate charges will apply of last month's rent is not received?ou must have your carpets cleaned by a “Professional Truck Mounted Cleaning Machine" (ex: Rug Scrubbers or STEAM Pro) upon move out, as well as sprayed for fleas if you have a pet, unless it is determined that carpeting must be replacedA copy of the carpet cleaning receipt will need to be provided to Las Lomas VillageIf there are any deductions from your Security Deposit you will be provided with badocumentation / receiptsYour Security Deposit in the amount of $will be refunded (less any repair cost) within - daysI have enclosed a cleaning checklist and move-out cost list which will assist youWe will be performing a prelim***ry inspection days prior to your move-outIt is our hope that a smooth transition can be accomplishedFeel free to call the office if you have any questionsN***
Las Lomas Village - Property Manager

As you know, your initial lease term at Las Lomas Village has expiredThe purpose of this letter is to inform you that we have elected not to extend your lease on a month to month basisPlease find an attached "Day Notice of Term***tion of Tenancy"We are required by law to comply with
specific rules regarding notice to you, which we have completed.Your last month’s rent, due on June 1, is $As per your Lease Agreement, may not use your security deposit for your last month’s rentLate charges will apply of last month's rent is not received.?ou must have your carpets cleaned by a “Professional Truck Mounted Cleaning Machine" (ex: Rug Scrubbers or STEAM Pro) upon move out, as well as sprayed for fleas if you have a pet, unless it is determined that carpeting must be replaced.A copy of the carpet cleaning receipt will need to be provided to Las Lomas VillageIf there are any deductions from your Security Deposit you will be provided with badocumentation / receipts.Your Security Deposit in the amount of $will be refunded (less any repair cost) within - days.I have enclosed a cleaning checklist and move-out cost list which will assist you.We will be performing a prelim***ry inspection days prior to your move-out.It is our hope that a smooth transition can be accomplishedFeel free to call the office if you have any questions.N***Las Lomas Village - Property Manager

Review: I was a tenant of Las Lomas Village from 1/12/14 to 5/30/15. On 5/8/15, I received a notice inserted through my apt. door informing me that my rental lease would expire and I had 30 days with which to vacate 9138 Ciruela Way. I subsequently notified manager N[redacted] that I would vacate apartment 9138 Ciruela Way on May 30th, 2015. She sent an electronic return message acknowledging my intentions. Mr. T[redacted], maintenance engineer, would meet me at apt. and I would return all items provided, upon my orig[redacted]l occupancy date of Jan. 12th 2015,at 11AM that same morning. I therefore vacated the premises entirely. On June 21st, 2015, I received via U.S. Mail a refund statement from Las Lomas Village dated June 8th, 2015 with various charges for cleaning and repainting of said apartment. I also received a "padded bill" with obscure charges not specifically delineated reasons. It included water usage charges for $19.99. I had previously paid a water usage charge approximately 3 weeks prior. This charge alone was questionable, as how had I consumed close to twenty dollars of water within 3-4 weeks, when none of my previous water bills were as steep. I was also charged $110. for garage door repairs as Ms. N[redacted] stated I failed to return an emergency garage access key. I have documentation signed by her which shows I was NEVER provided with said key. In conclusion, I was also billed a further rent charge of $280.98 for the days June 1st through June 6th inclusive, including a $100. dollar late fee for days I no longer lived there. I vacated well within the 30 day notice so why am I responsible for rent when I vacated upon conclusion of my May rent? I never signed any lease to rent the apt. for the month of June.Desired Settlement: I would like an explanation of obscure billing amounts as well as a refund of $280. plus $100. late fee for days I no longer occupied premises.Management acknowledged the fact that I had no intention of still occupying the premises beyond May 30 yet they failed to notify me verbally or in writing of their intention to bill me additional monies and deduct it from my security deposit. I consider her lack of proper communication with me to be in bad faith and her business practices deceptive.

Business

Response:

As you know, your initial lease term at Las Lomas Village has expired. The purpose of this letter is to inform you that we have elected not to extend your lease on a month to month basis. Please find an attached "30 Day Notice of Term[redacted]tion of Tenancy". We are required by law to comply with specific rules regarding notice to you, which we have completed.Your last month’s rent, due on June 1, 2015 is $280.98. As per your Lease Agreement, may not use your security deposit for your last month’s rent. Late charges will apply of last month's rent is not received.?ou must have your carpets cleaned by a “Professional Truck Mounted Cleaning Machine" (ex: Rug Scrubbers or STEAM Pro) upon move out, as well as sprayed for fleas if you have a pet, unless it is determined that carpeting must be replaced.A copy of the carpet cleaning receipt will need to be provided to Las Lomas Village. If there are any deductions from your Security Deposit you will be provided with back-up documentation / receipts.Your Security Deposit in the amount of $2600.00 will be refunded (less any repair cost) within 21 - days.I have enclosed a cleaning checklist and move-out cost list which will assist you.We will be performing a prelim[redacted]ry inspection 10 days prior to your move-out.It is our hope that a smooth transition can be accomplished. Feel free to call the office if you have any questions.N[redacted]Las Lomas Village - Property Manager