I'm sorry but their lack of skills in their practice is unacceptable I also have talked with other mutual customers that have had bad experiences as well terrible vet
I am writing in regards to complain #[redacted] filed by Mr. and Mrs. [redacted]. On February 25, 2017 the Day family brought their Old English Sheepdog Zoe in to see Dr. C[redacted]. They suspected that Zoe was pregnant but did not have a date which she was breed. Zoe was showing signs of early...
pregnancy or possible pyometra (an infection of the uterus). Dr. C[redacted] discussed both possibilities with Mr. and Mrs. Day in detail and they authorized Radiographs to check for fetal development. Radiographs did not show any signs of fetal skeletons. She also offered to run blood work to rule out infection, the owners declined as she was not showing symptoms of having an infection. Ultrasound was discussed for a more definitive diagnosis versus repeat radiographs in 14-days since we are unsure of date pet was breed. Owners elected to monitor closely for signs of illness and were to come back in 14 days. Owners were sent home with information about birthing puppies as well as contact information for the emergency hospital and ultrasound. We are very sorry to hear that that Zoe lost one of her puppies. We understand how stressful it would have been to receive a frantic call when you are far away from home. However, we believe that Dr. C[redacted] acted in Zoe’s best interest with the information provided by Mr. and Mrs. D** during her visit. We would be more than happy to speak directly with Mr. or Mrs. D** regarding their concerns. Attempts to reach them directly have been unsuccessful. We feel confident in the steps taken by our business so at this time we will not be looking to refund the client.
I'm sorry but their lack of skills in their practice is unacceptable I also have talked with other mutual customers that have had bad experiences as well terrible vet
I am writing in regards to complain #[redacted] filed by Mr. and Mrs. [redacted]. On February 25, 2017 the Day family brought their Old English Sheepdog Zoe in to see Dr. C[redacted]. They suspected that Zoe was pregnant but did not have a date which she was breed. Zoe was showing signs of early...
pregnancy or possible pyometra (an infection of the uterus). Dr. C[redacted] discussed both possibilities with Mr. and Mrs. Day in detail and they authorized Radiographs to check for fetal development. Radiographs did not show any signs of fetal skeletons. She also offered to run blood work to rule out infection, the owners declined as she was not showing symptoms of having an infection. Ultrasound was discussed for a more definitive diagnosis versus repeat radiographs in 14-days since we are unsure of date pet was breed. Owners elected to monitor closely for signs of illness and were to come back in 14 days. Owners were sent home with information about birthing puppies as well as contact information for the emergency hospital and ultrasound. We are very sorry to hear that that Zoe lost one of her puppies. We understand how stressful it would have been to receive a frantic call when you are far away from home. However, we believe that Dr. C[redacted] acted in Zoe’s best interest with the information provided by Mr. and Mrs. D** during her visit. We would be more than happy to speak directly with Mr. or Mrs. D** regarding their concerns. Attempts to reach them directly have been unsuccessful. We feel confident in the steps taken by our business so at this time we will not be looking to refund the client.