In May I hired Lasco of Lasco Tile LLC to install wood floors in my friends house on Navarre Beach I look after this vacation home for him Here is a portion of an email I sent to Lasco that was not replied toI also sent a registered letter to his home address and it was refused I WOULD NOT HIRE THIS INDIVIDUAL OR COMPANY TO PREFORM ANY WORK OF ANYKINDREAD MY EMAIL AND YOU BE THE JUDGE From: [redacted] [mailto: [redacted] @gmail.com] Sent: Monday, July 11, XXXX X:XX AM To: [redacted] @yahoo.com Cc: Gary [redacted] Heather [redacted] Subject: [redacted] NAVARRE BEARCH, FLORIDA Lasco Now that the [redacted] have been in their Navarre Beach home vacationing for the past two weeks they have been able to determine the extent of damage and lack of attention to detail from the flooring work you and your crew conducted in May (2016) Here is a listing of the issues: None of the three bedroom televisions were properly reconnected resulting in Direct TV having to be called to properly reconnect them You should have noted which wires go to which connections and placed them back correctly after moving them Throughout each of the three bedrooms the end cuts of the corner round was not paintedIt is simply bear woodThis is a lack of attention to detail In the GREEN Bedroom there is a nick on the wall as a result of something hitting itSince I observed the careless of your crew when they first brought the wood up the stairs I am pretty sure they banged the wall with the wood as they carried into this room or they hit the wall with bedroom furniture when removing it or replacing it In the other downstairs bedroom another wall has a slight nick on it In the BLUE Bedroom there is a piece of corner round completely missing In the MASTER Bedroom the sliding glass door is scratchedAgain probably due to careless in bringing the wood into the room from downstairs In the MASTER Bedroom one of the nightstands has a scratch on the top of it In several of the bedrooms the baseboards are scratched Overall their beautiful home has been compromised due to the carelessness and lack of attention to detail of you and your crew The [redacted] are reasonably pleased with the new flooring except the transitions from the bedrooms to the bathroomsThey do understand you did the best you could with this but they still don't look perfect As you could tell upon arrival to their home everything was fairly perfect and now it is not due to you and your crew Your lack of concern was fully demonstrated when you tried to use left over year old flooring in the garage to finish the jobThis was totally unacceptable Furthermore your crew damaged the garage door whiling opening and closing it to gain access to electrical power and a clean and dry place to cut flooringThis costs the [redacted] over $175! Lasco The bottom line is The [redacted] and I are unhappy This email is to give you warning that if you do not respond with a suggested resolution to this issue within days from today or by July at PM I am going to take the following actions: 1.Complete a customer review with the Revdex.com Go on the internet and post the same review on your company on as many websites as I can find related to home repair, renovation, flooring and general contracting Contact the large flooring distributors in the area and let them know of this issue Make sure I do all I can to prevent you from getting any more business on Navarre BeachI am a member of the Navarre Beach Leaseholders and Residence Association and I will make sure, through our my friendships with other members that they are aware of this issue I have should have taken more time to review the finished job and condition of the house before allowing you to be paid We are both guilty but you are the one that was paid and you are the one that has the chance to make it right SO I SUGGUEST YOU THINK THIS OVER AND DECIDE ON THE RIGHT THING TO DO Thank you
In May 2016 I hired Lasco of Lasco Tile LLC to install wood floors in my friends house on Navarre Beach. I look after this vacation home for him.
Here is a portion of an email I sent to Lasco that was not replied to. I also sent a registered letter to his home address and it was refused.
I WOULD NOT HIRE THIS INDIVIDUAL OR COMPANY TO PREFORM ANY WORK OF ANYKIND. READ MY EMAIL AND YOU BE THE JUDGE.
From: [redacted] [mailto:[redacted]@gmail.com]
Sent: Monday, July 11, XXXX X:XX AM
To: [redacted]@yahoo.com
Cc: Gary [redacted] Heather [redacted]
Subject: [redacted] NAVARRE BEARCH, FLORIDA
Lasco
Now that the [redacted] have been in their Navarre Beach home vacationing for the past two weeks they have been able to determine the extent of damage and lack of attention to detail from the flooring work you and your crew conducted in May (2016). Here is a listing of the issues:
1. None of the three bedroom televisions were properly reconnected resulting in Direct TV having to be called to properly reconnect them. You should have noted which wires go to which connections and placed them back correctly after moving them.
2. Throughout each of the three bedrooms the end cuts of the corner round was not painted. It is simply bear wood. This is a lack of attention to detail.
3. In the GREEN Bedroom there is a nick on the wall as a result of something hitting it. Since I observed the careless of your crew when they first brought the wood up the stairs I am pretty sure they banged the wall with the wood as they carried into this room or they hit the wall with bedroom furniture when removing it or replacing it.
4. In the other downstairs bedroom another wall has a slight nick on it.
5. In the BLUE Bedroom there is a piece of corner round completely missing.
6. In the MASTER Bedroom the sliding glass door is scratched. Again probably due to careless in bringing the wood into the room from downstairs.
7. In the MASTER Bedroom one of the nightstands has a scratch on the top of it.
8. In several of the bedrooms the baseboards are scratched.
Overall their beautiful home has been compromised due to the carelessness and lack of attention to detail of you and your crew.
The [redacted] are reasonably pleased with the new flooring except the transitions from the bedrooms to the bathrooms. They do understand you did the best you could with this but they still don't look perfect.
As you could tell upon arrival to their home everything was fairly perfect and now it is not due to you and your crew.
Your lack of concern was fully demonstrated when you tried to use left over 10 year old flooring in the garage to finish the job. This was totally unacceptable.
Furthermore your crew damaged the garage door whiling opening and closing it to gain access to electrical power and a clean and dry place to cut flooring. This costs the [redacted] over $175!
Lasco
The bottom line is The [redacted] and I are unhappy. This email is to give you warning that if you do not respond with a suggested resolution to this issue within 7 days from today or by July 18 at 5 PM I am going to take the following actions:
1.Complete a customer review with the Revdex.com.
2. Go on the internet and post the same review on your company on as many websites as I can find related to home repair, renovation, flooring and general contracting.
3. Contact the large flooring distributors in the area and let them know of this issue.
4. Make sure I do all I can to prevent you from getting any more business on Navarre Beach. I am a member of the Navarre Beach Leaseholders and Residence Association and I will make sure, through our my friendships with other members that they are aware of this issue..
I have should have taken more time to review the finished job and condition of the house before allowing you to be paid. We are both guilty but you are the one that was paid and you are the one that has the chance to make it right.
SO I SUGGUEST YOU THINK THIS OVER AND DECIDE ON THE RIGHT THING TO DO.
In May I hired Lasco of Lasco Tile LLC to install wood floors in my friends house on Navarre Beach I look after this vacation home for him Here is a portion of an email I sent to Lasco that was not replied toI also sent a registered letter to his home address and it was refused I WOULD NOT HIRE THIS INDIVIDUAL OR COMPANY TO PREFORM ANY WORK OF ANYKINDREAD MY EMAIL AND YOU BE THE JUDGE From: [redacted] [mailto: [redacted] @gmail.com] Sent: Monday, July 11, XXXX X:XX AM To: [redacted] @yahoo.com Cc: Gary [redacted] Heather [redacted] Subject: [redacted] NAVARRE BEARCH, FLORIDA Lasco Now that the [redacted] have been in their Navarre Beach home vacationing for the past two weeks they have been able to determine the extent of damage and lack of attention to detail from the flooring work you and your crew conducted in May (2016) Here is a listing of the issues: None of the three bedroom televisions were properly reconnected resulting in Direct TV having to be called to properly reconnect them You should have noted which wires go to which connections and placed them back correctly after moving them Throughout each of the three bedrooms the end cuts of the corner round was not paintedIt is simply bear woodThis is a lack of attention to detail In the GREEN Bedroom there is a nick on the wall as a result of something hitting itSince I observed the careless of your crew when they first brought the wood up the stairs I am pretty sure they banged the wall with the wood as they carried into this room or they hit the wall with bedroom furniture when removing it or replacing it In the other downstairs bedroom another wall has a slight nick on it In the BLUE Bedroom there is a piece of corner round completely missing In the MASTER Bedroom the sliding glass door is scratchedAgain probably due to careless in bringing the wood into the room from downstairs In the MASTER Bedroom one of the nightstands has a scratch on the top of it In several of the bedrooms the baseboards are scratched Overall their beautiful home has been compromised due to the carelessness and lack of attention to detail of you and your crew The [redacted] are reasonably pleased with the new flooring except the transitions from the bedrooms to the bathroomsThey do understand you did the best you could with this but they still don't look perfect As you could tell upon arrival to their home everything was fairly perfect and now it is not due to you and your crew Your lack of concern was fully demonstrated when you tried to use left over year old flooring in the garage to finish the jobThis was totally unacceptable Furthermore your crew damaged the garage door whiling opening and closing it to gain access to electrical power and a clean and dry place to cut flooringThis costs the [redacted] over $175! Lasco The bottom line is The [redacted] and I are unhappy This email is to give you warning that if you do not respond with a suggested resolution to this issue within days from today or by July at PM I am going to take the following actions: 1.Complete a customer review with the Revdex.com Go on the internet and post the same review on your company on as many websites as I can find related to home repair, renovation, flooring and general contracting Contact the large flooring distributors in the area and let them know of this issue Make sure I do all I can to prevent you from getting any more business on Navarre BeachI am a member of the Navarre Beach Leaseholders and Residence Association and I will make sure, through our my friendships with other members that they are aware of this issue I have should have taken more time to review the finished job and condition of the house before allowing you to be paid We are both guilty but you are the one that was paid and you are the one that has the chance to make it right SO I SUGGUEST YOU THINK THIS OVER AND DECIDE ON THE RIGHT THING TO DO Thank you
In May 2016 I hired Lasco of Lasco Tile LLC to install wood floors in my friends house on Navarre Beach. I look after this vacation home for him.
Here is a portion of an email I sent to Lasco that was not replied to. I also sent a registered letter to his home address and it was refused.
I WOULD NOT HIRE THIS INDIVIDUAL OR COMPANY TO PREFORM ANY WORK OF ANYKIND. READ MY EMAIL AND YOU BE THE JUDGE.
From: [redacted] [mailto:[redacted]@gmail.com]
Sent: Monday, July 11, XXXX X:XX AM
To: [redacted]@yahoo.com
Cc: Gary [redacted] Heather [redacted]
Subject: [redacted] NAVARRE BEARCH, FLORIDA
Lasco
Now that the [redacted] have been in their Navarre Beach home vacationing for the past two weeks they have been able to determine the extent of damage and lack of attention to detail from the flooring work you and your crew conducted in May (2016). Here is a listing of the issues:
1. None of the three bedroom televisions were properly reconnected resulting in Direct TV having to be called to properly reconnect them. You should have noted which wires go to which connections and placed them back correctly after moving them.
2. Throughout each of the three bedrooms the end cuts of the corner round was not painted. It is simply bear wood. This is a lack of attention to detail.
3. In the GREEN Bedroom there is a nick on the wall as a result of something hitting it. Since I observed the careless of your crew when they first brought the wood up the stairs I am pretty sure they banged the wall with the wood as they carried into this room or they hit the wall with bedroom furniture when removing it or replacing it.
4. In the other downstairs bedroom another wall has a slight nick on it.
5. In the BLUE Bedroom there is a piece of corner round completely missing.
6. In the MASTER Bedroom the sliding glass door is scratched. Again probably due to careless in bringing the wood into the room from downstairs.
7. In the MASTER Bedroom one of the nightstands has a scratch on the top of it.
8. In several of the bedrooms the baseboards are scratched.
Overall their beautiful home has been compromised due to the carelessness and lack of attention to detail of you and your crew.
The [redacted] are reasonably pleased with the new flooring except the transitions from the bedrooms to the bathrooms. They do understand you did the best you could with this but they still don't look perfect.
As you could tell upon arrival to their home everything was fairly perfect and now it is not due to you and your crew.
Your lack of concern was fully demonstrated when you tried to use left over 10 year old flooring in the garage to finish the job. This was totally unacceptable.
Furthermore your crew damaged the garage door whiling opening and closing it to gain access to electrical power and a clean and dry place to cut flooring. This costs the [redacted] over $175!
Lasco
The bottom line is The [redacted] and I are unhappy. This email is to give you warning that if you do not respond with a suggested resolution to this issue within 7 days from today or by July 18 at 5 PM I am going to take the following actions:
1.Complete a customer review with the Revdex.com.
2. Go on the internet and post the same review on your company on as many websites as I can find related to home repair, renovation, flooring and general contracting.
3. Contact the large flooring distributors in the area and let them know of this issue.
4. Make sure I do all I can to prevent you from getting any more business on Navarre Beach. I am a member of the Navarre Beach Leaseholders and Residence Association and I will make sure, through our my friendships with other members that they are aware of this issue..
I have should have taken more time to review the finished job and condition of the house before allowing you to be paid. We are both guilty but you are the one that was paid and you are the one that has the chance to make it right.
SO I SUGGUEST YOU THINK THIS OVER AND DECIDE ON THE RIGHT THING TO DO.
Thank you.