Lash Forever Eyelash Extension

This is my third time coming here. I love how they made my eyelash looks natural and light. The staff is accommodating, and I had a great experience during my appointment. They asked me about my preferences and suggested some ideas that suit my eyes. I never feel uncomfortable here because they work carefully while doing my extensions.

We are an appointment based service business and have a cancellation policy that all of our clients must agree to before using our servicesThe customer, [redacted] ***, signed a disclaimer form and agreed to our cancellation policyClients must call within a certain time period to cancel their appointment, in order to avoid a cancellation feeCustomers that do not show up or “no-show” for their appointment are billed for the full amount of the serviceIn this case, the customer actually “no-showed” for their appointment but we only charged a $cancellation fee instead of the full amount of the service.The customer was scheduled for an appointment on September [redacted] at 11:amCustomer came out from appointment, paid for the service, and proceeded to book another appointment in advanceCustomer booked an appointment for exactly weeks later on September [redacted] at 11:amAs stated by the customer, we have sent text or email confirmations in the past and confirmation texts were sent for their September [redacted] appointment as wellWe use a third party software to book appointments and it automatically sends out appointment confirmation emails and/or textsAccording to the software’s records, appointment confirmation texts were sent right after the appointment was booked on September [redacted] at 12:pm and another one the day before the appointment on September [redacted] at 11:amWe can provide a history of all the text/email confirmations that were sent to the customer.On September ***, at approximately 11:am, we called and left customer a text since they were late for their appointmentCustomer texted back stating that they never booked the appointment and would not be showing upWe checked all of our records (appointment confirmation texts and facility cameras) which indicated she did book an appointment for September ***We charged customer a $cancellation charge due to our cancellation policy, which customer previously agreed toCustomer called to dispute the charge and stated she would be informing the Revdex.com but never asked us for proof, which we can provide

We are an appointment based service business and have a cancellation policy that all of our clients must agree to before using our servicesThe customer, *** ***, signed a disclaimer form and agreed to our cancellation policyClients must call within a certain time period to cancel their
appointment, in order to avoid a cancellation feeCustomers that do not show up or “no-show” for their appointment are billed for the full amount of the serviceIn this case, the customer actually “no-showed” for their appointment but we only charged a $cancellation fee instead of the full amount of the service.The customer was scheduled for an appointment on September *** at 11:amCustomer came out from appointment, paid for the service, and proceeded to book another appointment in advanceCustomer booked an appointment for exactly weeks later on September *** at 11:amAs stated by the customer, we have sent text or email confirmations in the past and confirmation texts were sent for their September *** appointment as wellWe use a third party software to book appointments and it automatically sends out appointment confirmation emails and/or textsAccording to the software’s records, appointment confirmation texts were sent right after the appointment was booked on September *** at 12:pm and another one the day before the appointment on September *** at 11:amWe can provide a history of all the text/email confirmations that were sent to the customer.On September ***, at approximately 11:am, we called and left customer a text since they were late for their appointmentCustomer texted back stating that they never booked the appointment and would not be showing upWe checked all of our records (appointment confirmation texts and facility cameras) which indicated she did book an appointment for September ***We charged customer a $cancellation charge due to our cancellation policy, which customer previously agreed toCustomer called to dispute the charge and stated she would be informing the Revdex.com but never asked us for proof, which we can provide

We are an appointment based service business and have a cancellation policy that all of our clients must agree to before using our servicesThe customer, *** ***, signed a disclaimer form and agreed to our cancellation policyClients must call within a certain time period to cancel their
appointment, in order to avoid a cancellation feeCustomers that do not show up or “no-show” for their appointment are billed for the full amount of the serviceIn this case, the customer actually “no-showed” for their appointment but we only charged a $cancellation fee instead of the full amount of the service.The customer was scheduled for an appointment on September *** at 11:amCustomer came out from appointment, paid for the service, and proceeded to book another appointment in advanceCustomer booked an appointment for exactly weeks later on September *** at 11:amAs stated by the customer, we have sent text or email confirmations in the past and confirmation texts were sent for their September *** appointment as wellWe use a third party software to book appointments and it automatically sends out appointment confirmation emails and/or textsAccording to the software’s records, appointment confirmation texts were sent right after the appointment was booked on September *** at 12:pm and another one the day before the appointment on September *** at 11:amWe can provide a history of all the text/email confirmations that were sent to the customer.On September ***, at approximately 11:am, we called and left customer a text since they were late for their appointmentCustomer texted back stating that they never booked the appointment and would not be showing upWe checked all of our records (appointment confirmation texts and facility cameras) which indicated she did book an appointment for September ***We charged customer a $cancellation charge due to our cancellation policy, which customer previously agreed toCustomer called to dispute the charge and stated she would be informing the Revdex.com but never asked us for proof, which we can provide