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Lash Lift

11923 NE Sumner St, Portland, Oregon, United States, 97250

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Lash Lift Reviews (%countItem)

I ordered a lash lift kit on 4/20. Emailed them on May 13th stating that l had not received it yet. They emailed me back on May 15th stating that their product got held up in customs, but l was shipping to Illinois and not out of the country, but l thought okay maybe it’s stuck cause of COVID so l waited another month and emailed them again on June 8th and heard nothing explaining l wanted a full refund of money. Didn’t hear back from them so l direct messaged them on Instagram July 3rd and July 5th and heard nothing back. I’ve tried the tracking number and the tracking number said it doesn’t exist.

I ordered a product from this company on April 19th, 2020.

On April 22nd, I was notified that the package had shipped. As of 6/7/2020, the package still hasn't arrived. When I enter the tracking number into the *** website, I get a message that says:

Status

On Its Way to ***
April 26, 2020 at 1:09 pm
Picked Up by Shipping Partner, *** Awaiting Item
INGLEWOOD, CA 90304

I have emailed the company several times through the support email address listed on their site. I have also sent them direct messages on Facebook and Instagram, requesting an update. I have never received a response to any of my messages. There is no phone number for the business posted anywhere publicly. I’m running out of ideas, except possibly to request a chargeback on my card.

Good afternoon,

I bought a lash kit a couple months ago and used it once. Two months later when I went to use it again, the product was completely clumpy and smelled off. You're only meant to use this product once every 6-8 weeks, because that's how long the lifts last for, and the product is supposed to have a shelf life of 18 months. I stored them at room temp and closed everything correctly, but customer service didn't reply to my emails the first week, and only when I said I would file a claim did they respond. Afterward, they proceeded to tell me the product was defective because I didn't store it properly, when I did. I requested a partial refund or a replacement because the product went bad way before its due date (I believe the 18 months shelf life was a lie, or I was sent an older product). I did not receive a response in two weeks, even though I emailed twice more to follow up. Extremely unprofessional and unhelpful.

Good afternoon,

I bought a lash kit a couple months ago and used it once. Two months later when I went to use it again, the product was completely clumpy and smelled off. You're only meant to use this product once every 6-8 weeks, because that's how long the lifts last for, and the product is supposed to have a shelf life of 18 months. I stored them at room temp and closed everything correctly, but customer service didn't reply to my emails the first week, and only when I said I would file a claim did they respond. Afterward, they proceeded to tell me the product was defective because I didn't store it properly, when I did. I requested a partial refund or a replacement because the product went bad way before its due date (I believe the 18 months shelf life was a lie, or I was sent an older product). I did not receive a response in two weeks, even though I emailed twice more to follow up. Extremely unprofessional and unhelpful.

Good afternoon,

I bought a lash kit a couple months ago and used it once. Two months later when I went to use it again, the product was completely clumpy and smelled off. You're only meant to use this product once every 6-8 weeks, because that's how long the lifts last for, and the product is supposed to have a shelf life of 18 months. I stored them at room temp and closed everything correctly, but customer service didn't reply to my emails the first week, and only when I said I would file a claim did they respond. Afterward, they proceeded to tell me the product was defective because I didn't store it properly, when I did. I requested a partial refund or a replacement because the product went bad way before its due date (I believe the 18 months shelf life was a lie, or I was sent an older product). I did not receive a response in two weeks, even though I emailed twice more to follow up. Extremely unprofessional and unhelpful.

Ordered a product two months ago. Emailed numerous times and was given fake tracking numbers. I emailed again with weeks of no response. Threatened to report them. They said my order was lost and was sending a new one on 3 day express mail. That was 9 days ago and no response to emails. They are taking peoples money and not sending products. This is a fake business.

Ordered a product two months ago. Emailed numerous times and was given fake tracking numbers. I emailed again with weeks of no response. Threatened to report them. They said my order was lost and was sending a new one on 3 day express mail. That was 9 days ago and no response to emails. They are taking peoples money and not sending products. This is a fake business.

Ordered a product two months ago. Emailed numerous times and was given fake tracking numbers. I emailed again with weeks of no response. Threatened to report them. They said my order was lost and was sending a new one on 3 day express mail. That was 9 days ago and no response to emails. They are taking peoples money and not sending products. This is a fake business.

Ordered a product two months ago. Emailed numerous times and was given fake tracking numbers. I emailed again with weeks of no response. Threatened to report them. They said my order was lost and was sending a new one on 3 day express mail. That was 9 days ago and no response to emails. They are taking peoples money and not sending products. This is a fake business.

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Address: 11923 NE Sumner St, Portland, Oregon, United States, 97250

Web:

lashsystem.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Lash Lift, but after several inspections we’ve come to the conclusion that this domain is no longer active.


This website was reported to be associated with Lash Lift.



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