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Lassen Plumas Gas Service, Inc

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Lassen Plumas Gas Service, Inc Reviews (2)

Review: We have had service with [redacted] for several years. At the time of transitioning from Lassen Plumas Gas to [redacted], [redacted] provided and installed a propane tank and a representative from Lassen Plumas Gas picked up their propane tank. For several years, we have received a bill for a tank rental. Each year I have called and left a voice message and/or sent a note informing them that we no longer have their tank.I would like to ensure that their records are updated to reflect that we no longer have service with them and that our balance is zero.Desired Settlement: A final bill indicating that our balance is zero.

Review: I had a large amount of money taken from my banking account from this gas company I disputed it with my bank( US Bank). I had a Total of 6 transactions for debt from the gas company. what happened was this I paid month to month with my debt card with the gas company global, Their middle man who controls their credit card transactions did not pull the money month to month all the way back into November of 2014 so all at once they took all the money from mt account with out any notice I was paid up on my bill with them. I even took the 30.00 dollars last month and had them put it on my account because I did not ever get my bill it was over a month before I got any notice at all and they put a door hanger on my door warning me to pay or they would shut my gas off.note the bank gave them 3 of the disputed amounts back and three of them they did not get back they said it was past the dead line for them on the other three they waited too long.so I got charged (4 )36.00 over draft fees for them pulling this money, now the want to charge me 457.78 when I feel like if any thing I should only have to pay the thee other charges that were not paid by the bank at most which was 24.37 , 64.37 ,85.00 this is for the gas I used but they are trying to charge me 45.00 for NSF AND 50.00 FOR COLLECTIONS TOTAL 95.00 per each individual charge for a total of 284.04 in charges when they already cost me 144.00 in overdrafts because of this. The owner pushed me when I went in to discuss the issue in the beginning and was yelling at me and cursing at me this is no way to handle business with a customer I was never late with my bill always pay my bill and they never got bills out to me regularly and the business was closed for over 2 months with no notices or why just closed could not call them or catch them in the office they had no one to work in the office is what I was told by guys out side, The office workers that deliver gas . I am just one of many customers here who had the same issues . I hope you can help me.Desired Settlement: I want all the charges dropped . I will pay the 173.74 to them and they need to drop the 284.04 it would be nice if they covered the 4, 36.00 overdraft charges they caused with totaled 144.00 it was not my fault .Thank You

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Description: Gas - Propane, Gas - Propane - Equipment & Supplies

Address: 701-983 Johnstonville Rd, Susanville, California, United States, 96130

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