Lasting Impressions Landscape Contractors

August 5, Dear [redacted] :We are in receipt of your letter detailing a complaint submitted on 7/31/with ID # [redacted] by [redacted] Lasting Impressions makes every effort possible to address any complaints or concerns regarding work performed or damages caused by work performed by us.A representative of our company has communicated with [redacted] and has reviewed the damages [redacted] claims our mowing crews causedWe have sent [redacted] the enclosed letter which details our findingsLasting Impressions was not at fault in this incident and I have highlighted for you the reasons we believe this is so.We extend our sincerest empathies to [redacted] but the damage to his vehicle was not caused by Lasting Impressions staffWe decline to repair his vehicle at this timeSincerely yours,Kasey H

August 5, 2015Dear [redacted] :We are in receipt of your letter detailing a complaint submitted on 7/31/15 with ID # [redacted] by [redacted] . Lasting Impressions makes every effort possible to address any complaints or concerns regarding work performed or damages caused by work performed by... us.A representative of our company has communicated with [redacted] and has reviewed the damages [redacted] claims our mowing crews caused. We have sent [redacted] the enclosed letter which details our findings. Lasting Impressions was not at fault in this incident and I have highlighted for you the reasons we believe this is so.We extend our sincerest empathies to [redacted] but the damage to his vehicle was not caused by Lasting Impressions staff. We decline to repair his vehicle at this time.Sincerely yours,Kasey H.

December 15, Dear *** ***,
This letter is in response to your letter dated December 10th in reference to the above-mentioned identification numberWe have been following the court order to withhold monies for child support and I can show you the reports from ADP showing that
it was taken outHowever, ADP had an error for the address so it was being mailed to a wrong address (i.eBaltimore, North Carolina)I have worked diligently with ADP to correct this matterI have talked with the State of Maryland and all of the counties that were involved to make them aware of the issue at handSome of the counties have already started receiving their payments and ADP said that all back payments should be up to date by the 17th of December.I hope that this answers any further questions you may have but if not please feel free to call me at ###-###-####, ext ***I also left a message on your recorder on the 12th of December in reference to this matter.Sincerely,
Sue F.
Financial Specialist

August 5, 2015Dear [redacted]:We are in receipt of your letter detailing a complaint submitted on 7/31/15 with ID # [redacted] by [redacted]. Lasting Impressions makes every effort possible to address any complaints or concerns regarding work performed or damages caused by work performed by...

us.A representative of our company has communicated with [redacted] and has reviewed the damages [redacted] claims our mowing crews caused. We have sent [redacted] the enclosed letter which details our findings. Lasting Impressions was not at fault in this incident and I have highlighted for you the reasons we believe this is so.We extend our sincerest empathies to [redacted] but the damage to his vehicle was not caused by Lasting Impressions staff. We decline to repair his vehicle at this time.Sincerely yours,Kasey H.

August 5, 2015
Dear [redacted]:We are in receipt of your letter detailing a complaint submitted on 7/31/15 with ID # [redacted] by [redacted]. Lasting Impressions makes every effort possible to address any complaints or concerns regarding work performed or damages caused by work...

performed by us.A representative of our company has communicated with [redacted] and has reviewed the damages [redacted] claims our mowing crews caused. We have sent [redacted] the enclosed letter which details our findings. Lasting Impressions was not at fault in this incident and I have highlighted for you the reasons we believe this is so.We extend our sincerest empathies to [redacted] but the damage to his vehicle was not caused by Lasting Impressions staff. We decline to repair his vehicle at this time.
Sincerely yours,Kasey H.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: they did cause damage to my vehicle.
Regards,
[redacted]