Sign in

Lastman's Bad Boy Furniture Warehouse

Sharing is caring! Have something to share about Lastman's Bad Boy Furniture Warehouse? Use RevDex to write a review
Reviews Lastman's Bad Boy Furniture Warehouse

Lastman's Bad Boy Furniture Warehouse Reviews (10)

over promised and under delivered. Everything about this "shopping experience" has been a nightmare. DO NOT BUY from them if your expecting any kind of customer service.

NEVER will I ever buy anything from Bad Boys again.

[redacted].

We went into Bad Boys to buy a dining set along with a sofa for our new home. During our conversation, we asked the sales clerk a few times if the dining set was made out of real wood and he said yes. We believed him as it was one of the most expensive dining set they that sell, for $2000+. After getting our dining set and sofa delivered, the dining set turned to be made out of plywood. We tried to call their company and they said all sales are final. We were shocked and surprised because we were in the store for 1-2 hours and no one told us it was final sale, not even after we made our payment. Turns out they have an "All sales are final" in tiny fonts printed on the receipt. So the company told us to contact the store where we purchased the dining set. When we called the store, the same sales clerk spoke with us on the phone [redacted] by stating "I told you it wasn't real wood, you misunderstood me." Never would I thought a "reputable" furniture company would have final sale on all of their merchandise, without even informing you before or after you paid. [redacted]

NEVER will I ever buy anything from Bad Boys again.

[redacted].

We went into Bad Boys to buy a dining set along with a sofa for our new home. During our conversation, we asked the sales clerk a few times if the dining set was made out of real wood and he said yes. We believed him as it was one of the most expensive dining set they that sell, for $2000+. After getting our dining set and sofa delivered, the dining set turned to be made out of plywood. We tried to call their company and they said all sales are final. We were shocked and surprised because we were in the store for 1-2 hours and no one told us it was final sale, not even after we made our payment. Turns out they have an "All sales are final" in tiny fonts printed on the receipt. So the company told us to contact the store where we purchased the dining set. When we called the store, the same sales clerk spoke with us on the phone [redacted] by stating "I told you it wasn't real wood, you misunderstood me." Never would I thought a "reputable" furniture company would have final sale on all of their merchandise, without even informing you before or after you paid. [redacted]

We purchased a dishwasher from Bad Boy along $[redacted] worth of other appliances and furniture. We stored all of our items in storage as we told them we were in the midst of renovations. When we finally opened the box, the dishwasher door was completely damaged, from top to bottom. We called the store manager, [redacted] who we purchased it from, and he offered us $** for the repairs. After this nonsense, we contact [redacted], the CEO, and after much debate he offered us $** for the repair. We then continued to send photos of how badly the damage was until we got into the "investigation with the manufacturer" phase. After they claim to be spending upwards of a week, investigating this matter, we received the following response: "Unfortunately my hands are tied, I cannot exchange the unit for you and all I can do is offer that damage allowance of $[redacted]". I am now off to buy another $[redacted] dishwasher. Thanks Bad Boy! Lesson learned: buy appliances from a faceless corporation and not a smaller retailer. The corporation has better return policies.

In early 2014, I puchased a large amount of furniture, appliances, electronics and housewares from the Bad Boy store in London, ON.

[redacted]

We dealt with [redacted] on our first visit. We selected several items and [redacted] prepared a bill of sale. It was at the time that the invoice was drawn up that the [redacted] pressure to puchase an extended warranty started. After saying no, initially, the store manager came over and started pressuring us, too. After discussing what the warranty included, we decided to go ahead with it. When we were leaving, we asked for a brochure or some written information about what our warranty covered.

We went home and reviewed the written information. Within the document, we could not find what we had been promised verbally. We went back into the store the next day and spoke with [redacted] about not being able to find what he promised within the written information. He said at that time, that warranty did not cover the wear and tear for the furniture. [redacted] also then admitted that the furniture did not come covered (with furniture protector) as he had described during the sale of the warranty. We said that because of these two major promies being misleading, we wanted a refund of the extended-warranty and also of the furniture protector we had purchased.

[redacted] said there are no refunds on extended warranties. We asked to speak with the manager because the way it was sold and then what it actually covered were completely different. We had essentially not purchased what we thought we had.

We got the run-around when we wanted to speak with the manager. We were told only the store manager, [redacted], could approve this return even though there were other managers in the store. We were told it would be no problem to have it refunded, but we'd have to return on another day when [redacted] was working. We asked when he was working next. We were told the following day and we were given the hours he would be in.

We returned the following day during the hours stated. [redacted] had left early. We were then told to return the following day during a different set of hours. We returned the following day only to be told [redacted] had just left for an hour long lunch. We were invited to wait for him to return to the store. We waited over an hour and a half.

We then saw [redacted] return to the store but then he was too busy to assist us right away. When he was not busy (over two hours from when we initially entered) he would not speak with us and told [redacted] to pass along that he would not approve the refund of the bogus warranty and fabric protection.

At this point, we are very frustrated with how long we've waited and how long we've spent chasing down the store manager. We said we were not leaving until we could speak with him. We were then invited into his back office. Initially he said sorry we can't refund what you're asking. We AGAIN explained why we wanted the refund because it was a warranty that did not cover the things we were promised. We were offered a "better" warranty for the price we had already paid. We declined because we did not trust anything related to their warranties at this point. We couldn't be sure they would honour what they had explained. No thanks, we'd just like our money back at this time.

[redacted], the store manager then got extremely rude and belligerent while we remained calm. He started to yell in an attempt to intimidate us. [redacted]

He eventually, after he was done [redacted], told us he would have to go to the owner of the company to have this warranty refunded. No problem, we said. What ever you have to do.

[redacted]

Looking back, I don't even care about the $150.00. It got to be about the principle of the matter. It should have been a seamless, easy transaction. Instead it ended up being two different visits to the store and hours spent + stress levels higher than I ever dreamed possible.
[redacted]

Purchased a sectional back in June 2016, the Manager and Sales representative at the [redacted] location assure that the material is genuine dyed leather. In October 2016 I notice the leather was peeling. I had to make several request before a technician visited to inspect the damage. The coach was returned on November 26th with the expectation of the repair within the given time period of two weeks. Today December 6th called customer service, only to be told the manufacture does not have the material to reupholster the coach. It will be another week which is December 17th. There are no guarantee the coach will be returned on time for the holidays.
Consumers be very careful when purchasing at Bad Boy Furniture store. I am so upset, words cannot express.

We purchased a kitchen set on the weekend and the item was to be delivered to the store on the Thursday following. When we got home we realized the set would not be a good fit for our kitchen. We went into the store on Tuesday to advise and was told absolutely no refunds or exchanges. The product hadn't even been delivered to the store yet. We asked to speak with the sales manager Basil who told us absolutely no refunds and pointed out the tiny print buried on the bottom of the receipt. At the time of purchase, our salesman did not point out this fact. There is no sign posted at the customer service desk that states no refunds or exchanges. [redacted].
This was our first and last shopping experience Lastman's Bad Boy Furniture and will share this with all friends & family.

In early 2014, I puchased a large amount of furniture, appliances, electronics and housewares from the Bad Boy store in London, ON.

[redacted]

We dealt with [redacted] on our first visit. We selected several items and [redacted] prepared a bill of sale. It was at the time that the invoice was drawn up that the [redacted] pressure to puchase an extended warranty started. After saying no, initially, the store manager came over and started pressuring us, too. After discussing what the warranty included, we decided to go ahead with it. When we were leaving, we asked for a brochure or some written information about what our warranty covered.

We went home and reviewed the written information. Within the document, we could not find what we had been promised verbally. We went back into the store the next day and spoke with [redacted] about not being able to find what he promised within the written information. He said at that time, that warranty did not cover the wear and tear for the furniture. [redacted] also then admitted that the furniture did not come covered (with furniture protector) as he had described during the sale of the warranty. We said that because of these two major promies being misleading, we wanted a refund of the extended-warranty and also of the furniture protector we had purchased.

[redacted] said there are no refunds on extended warranties. We asked to speak with the manager because the way it was sold and then what it actually covered were completely different. We had essentially not purchased what we thought we had.

We got the run-around when we wanted to speak with the manager. We were told only the store manager, [redacted], could approve this return even though there were other managers in the store. We were told it would be no problem to have it refunded, but we'd have to return on another day when [redacted] was working. We asked when he was working next. We were told the following day and we were given the hours he would be in.

We returned the following day during the hours stated. [redacted] had left early. We were then told to return the following day during a different set of hours. We returned the following day only to be told [redacted] had just left for an hour long lunch. We were invited to wait for him to return to the store. We waited over an hour and a half.

We then saw [redacted] return to the store but then he was too busy to assist us right away. When he was not busy (over two hours from when we initially entered) he would not speak with us and told [redacted] to pass along that he would not approve the refund of the bogus warranty and fabric protection.

At this point, we are very frustrated with how long we've waited and how long we've spent chasing down the store manager. We said we were not leaving until we could speak with him. We were then invited into his back office. Initially he said sorry we can't refund what you're asking. We AGAIN explained why we wanted the refund because it was a warranty that did not cover the things we were promised. We were offered a "better" warranty for the price we had already paid. We declined because we did not trust anything related to their warranties at this point. We couldn't be sure they would honour what they had explained. No thanks, we'd just like our money back at this time.

[redacted], the store manager then got extremely rude and belligerent while we remained calm. He started to yell in an attempt to intimidate us. [redacted]

He eventually, after he was done [redacted], told us he would have to go to the owner of the company to have this warranty refunded. No problem, we said. What ever you have to do.

[redacted]

Looking back, I don't even care about the $150.00. It got to be about the principle of the matter. It should have been a seamless, easy transaction. Instead it ended up being two different visits to the store and hours spent + stress levels higher than I ever dreamed possible.
[redacted]

I am telling everyone on social media how bad bad boys really is and that there warranty is not worth the paper its written on. They tell you how important it is to get a warranty and take your money but when it comes to something they know happens to the furniture in a short period of time all of a sudden the warranty is no good. Bad boys is a rip off and anyone thinking of shopping there is better off going elsewhere.. I thought this would be the last couch of my lifetime only to find out it should be thrown in the garbage cause it's useless and buy another. Thanks for nothing [redacted]

On January 31/2015, we purchased ALL stainless steel [redacted] stove/true convection oven, fridge, dishwasher, washer and dryer plus their $100 in-town delivery charge for our brand new house. Upon purchasing these 5 MAJOR APPLIANCES, we specifically told the sales person that we need them to be delivered on March 24, 2015 because that is when we move into our new house.

On march 19th, 5 days before we move, we received a phone call that the warehouse does NOT have our fridge that we ordered nearly 2 months ago AND that the fridge we purchased would not be available until "sometime in April".

Lastman's Badboy in London, ON was more than happy to take my money( I spent around $4500 on these appliances) but in the end failed to delivery[redacted]

[redacted]

Check fields!

Write a review of Lastman's Bad Boy Furniture Warehouse

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Lastman's Bad Boy Furniture Warehouse Rating

Overall satisfaction rating

Address: 1040 Wharncliffe Rd. South, London, Ontario, Canada, N6L 1H2

Phone:

Show more...

Web:

www.nooobody.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Lastman's Bad Boy Furniture Warehouse, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Lastman's Bad Boy Furniture Warehouse

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated