Latinoamericana Travel

For LATINOAMERICANA TRAVEL it is very important that all our passengers receive good serviceWe are waiting for Volaris to make us reimbursement of tickets GDL to TIJ but on other occasions we have had the experience much delay in solving problems. LATINOAMERICANA TRAVEL decided to make a refund of 1,dollars on your behalfWe ask you please if at some point VOLARIS communicates with you and reimburses the money let us know and endorse it to our behalf. Sending copy of this letter to the Revdex.com with case number 11560363- *** *** *** Sincerely,*** *** ***LATINOAMERICANA TRAVEL

This letter is the response of the complaint about our Business.Latinoamericana Travel is working together with Volaris Airlines, to know that was what really happenedBut we will definitely give a positive customer response as soon as possible.Thank you *** ***

Latino Americana Travel is
still working in conjunction with *** airlines to establish the responsibility of what happened, if it was from the airline, the client or usThis is a process that could take a few more days.Also remind that the passenger not followed guidelines written in the contract, that the agency gave to him (invoice), which was to confirm the flight hours prior to departure (attached copy of these), if the passenger had followed the regulations would not have had any problem because at the time had been established the responsibility of who was and we would have given immediate solution t the problemFrom our part are doing all it possible for to answer the passenger as soon as possible and in a positive way.Thank you*** ***

Hello Good Afternoon,Latinoamericana continued giving follow up to the case of Mr***, and in view of the fact that we have not had any type of response from the airline, the agency asks the customer leads directly to the main office, which is located in the *** *** *** **., Modesto , Ca., or to communicate at *** *** with Mrs*** ***, we will try to reach a conciliation with the client, because for us it is important to solve this problem in a positive way.Thank you

"Received check, thank you for all your help. If VOLARIS contacts me I will let you know."

Consumer states representative called the company and they asked to come pick up the tickets I had purchased in May. I consider this matter resolved. I already have the airline tickets that I had purchased initially.