Lauers Service

Revdex.com:At this time, I have not been contacted by Ochsner Clinic regarding complaint ID 10996734.Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12334345, and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I have not been provided with test results yet; so the claim that it was done "timely" is false I am still waiting to be contacted about this issue but have been ignored I paid $for tests that I am still waiting for results on Perhaps someone can contact me about this instead of saying they did? Regards, [redacted]

Thank you for contacting our Patient Accounts
Customer Service DepartmentWe are dedicated to providing the best customer
service possible to our patients and their familiesWe appreciate your
patience while we researched your recent billing inquiry
Please be advised, we have
contacted our Patient Relations Department to review the attached complaint and have been advised that the patient has been supplied his test results in a timely mannerWe do not find it necessary for the patient to be issued a refund as these services were renderedAt this time, the patients' account does not reflect any outstanding charges associated to the Nephrology Department.
If you have any other questions or need additional
assistance, please feel free to contact the Patient Accounts Customer Service
Department at ###-###-#### or toll free at ###-###-####You may also
contact us via email at [email protected]
Thank you for choosing Ochsner Medical Center for
your healthcare needs
Sincerely,
Patient Accounts Customer Service

Revdex.com:At this time, I have not been contacted by Ochsner Clinic regarding complaint ID 10996734.Regards,
[redacted]

Thank you for contacting our Patient Accounts
Customer Service Department. We are dedicated to providing the best customer
service possible to our patients and their families. We appreciate your
patience while we researched your recent billing inquiry.
 Please accept our apologies as this is not a billing issue. Please be advised, all test results should be available on your My Ochsner to view and print. If these results are not available, please contact your physician’s office directly. If your physician is not supplying you with the requested results, please contact the Patient Relations Department at ###-###-####. We apologize for any inconvenience this may have caused. 
If you have any other questions or need additional
assistance, please feel free to contact the Patient Accounts Customer Service
Department at ###-###-#### or toll free at ###-###-####. You may also
contact us via email at [email protected].
 
Thank you for choosing Ochsner Medical Center for
your healthcare needs.
 
Sincerely,
Patient Accounts Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12334345, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 I have not been provided with test results yet; so the claim that it was done "timely" is false.  I am still waiting to be contacted about this issue but have been ignored.  I paid $154 for tests that I am still waiting for results on.   Perhaps someone can contact me about this instead of saying they did?  
Regards,
[redacted]