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Launcht, Inc.

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Launcht, Inc. Reviews (1)

Launcht is the leading crowdfunding & crowd voting software solution company with a history of quality service and support to our loyal customers. The former client in question contacted us and requested to use our subscription based white label solution, and add a custom feature, access control...

list to assign platform managers, and also referenced a template we built for a previous customer. After repeated explanations of how our system worked and recommendations (Enterprise package) on what the right solution to meet his needs, he insisted on using our non-enterprise solution called the pro package that has a limited set of design flexibility. Once the former client agreed to the services being offered, he signed our license agreement and we proceeded to deliver our hosted software solution under the Pro Package, built him the requested customer feature and helped in setting up the Gloss template ( used by aforementioned former client [redacted]) , as he had requested. We delivered his finished, fully functional, branded platform and the former client congratulated our manager for his good work. After delivery to the client, he changed his mind and began to request services that were not covered under the Pro Packages. It was explained to him that the services that he was requesting were outside of what he had paid and contracted for at which time he lodged a complaint with the Revdex.com. it is our opinion that the former clients complaint is completely without merit and is a reflection of his lack of understanding of what was purchased and clearly outlined in the agreements he signed.

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Address: 45 Vinal Ave, Somerville, Massachusetts, United States, 02143-1821

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www.launcht.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Launcht, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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