On March 19, 2015, [redacted] brought her coat to State CleanersOn March 21, she came to the cleaners to piher coatShe checked her coat on the counter before taking itOn March around 7:AM, she called the cleaners complaining that we did not clean her coat, so I (owner) told her to bring it back(She has done this multiple times before.) After days, on the morning of April 2, 2015, [redacted] walked into the cleaners with the coat onShe pulled out tissues, coins, and gloves out of the coat pockets and took off the coat, telling me to clean the coat againI told her that if she doesn't like the way we cleaned her clothes, we need her to bring the garments back in the packaging,the way she took it from the cleaners, and not after she has worn the garment(The uncleanliness that she was pointing out was actually just parts that were worn out, not dirty, because the garment was old.) Because there is no way of knowing whether the "uncleanliness" was from our lack, I told her that we could not re-clean it for herThen, she left saying that she was going to complain to Revdex.com.She has done this multiple times beforeI am sending her a refund check of $I do not want her returning to my cleaners ever again and I really hope she does not do this to any other establishmentBest, Tae won K**, State cleaners owner April 13,
On March 19, 2015, [redacted] brought her coat to State Cleaners. On March 21, she came to the cleaners to pick-up her coat. She checked her coat on the counter before taking it. On March 23 around 7:30 AM, she called the cleaners complaining that we did not clean her coat, so I (owner) told her to...
bring it back. (She has done this multiple times before.) After 9 days, on the morning of April 2, 2015, [redacted] walked into the cleaners with the coat on. She pulled out tissues, coins, and gloves out of the coat pockets and took off the coat, telling me to clean the coat again. I told her that if she doesn't like the way we cleaned her clothes, we need her to bring the garments back in the packaging,the way she took it from the cleaners, and not after she has worn the garment. (The uncleanliness that she was pointing out was actually just parts that were worn out, not dirty, because the garment was old.) Because there is no way of knowing whether the "uncleanliness" was from our lack, I told her that we could not re-clean it for her. Then, she left saying that she was going to complain to Revdex.com.She has done this multiple times before. I am sending her a refund check of $24.05. I do not want her returning to my cleaners ever again and I really hope she does not do this to any other establishment.
Best,
Tae won K**, State cleaners owner
April 13, 2015
On March 19, 2015, [redacted] brought her coat to State CleanersOn March 21, she came to the cleaners to piher coatShe checked her coat on the counter before taking itOn March around 7:AM, she called the cleaners complaining that we did not clean her coat, so I (owner) told her to bring it back(She has done this multiple times before.) After days, on the morning of April 2, 2015, [redacted] walked into the cleaners with the coat onShe pulled out tissues, coins, and gloves out of the coat pockets and took off the coat, telling me to clean the coat againI told her that if she doesn't like the way we cleaned her clothes, we need her to bring the garments back in the packaging,the way she took it from the cleaners, and not after she has worn the garment(The uncleanliness that she was pointing out was actually just parts that were worn out, not dirty, because the garment was old.) Because there is no way of knowing whether the "uncleanliness" was from our lack, I told her that we could not re-clean it for herThen, she left saying that she was going to complain to Revdex.com.She has done this multiple times beforeI am sending her a refund check of $I do not want her returning to my cleaners ever again and I really hope she does not do this to any other establishmentBest, Tae won K**, State cleaners owner April 13,
On March 19, 2015, [redacted] brought her coat to State Cleaners. On March 21, she came to the cleaners to pick-up her coat. She checked her coat on the counter before taking it. On March 23 around 7:30 AM, she called the cleaners complaining that we did not clean her coat, so I (owner) told her to...
bring it back. (She has done this multiple times before.) After 9 days, on the morning of April 2, 2015, [redacted] walked into the cleaners with the coat on. She pulled out tissues, coins, and gloves out of the coat pockets and took off the coat, telling me to clean the coat again. I told her that if she doesn't like the way we cleaned her clothes, we need her to bring the garments back in the packaging,the way she took it from the cleaners, and not after she has worn the garment. (The uncleanliness that she was pointing out was actually just parts that were worn out, not dirty, because the garment was old.) Because there is no way of knowing whether the "uncleanliness" was from our lack, I told her that we could not re-clean it for her. Then, she left saying that she was going to complain to Revdex.com.She has done this multiple times before. I am sending her a refund check of $24.05. I do not want her returning to my cleaners ever again and I really hope she does not do this to any other establishment.
Best,
Tae won K**, State cleaners owner
April 13, 2015