*** ***In response to your concern, we would like to offer you partial refund of your tire and wheel insurance in the amount of $I will reach out to you directly to discuss this furtherRegards,Matt K***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
I've reviewed *** *** complaint along with the warranty documentation that we provided him with in regards to what components are coveredThe SCR Metering valve is not a covered component on the California Emission Warranty Part List and therefore is not covered by the manufacturerThe
dealership is following the manufacturers warranty guidelinesI have attached the referenced warranty parts list to this responseI would suggest that *** *** call BMW to express his displeasure with the manufactures warranty guidelines
[A default letter is provided here which indicates your acceptance of the...
business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I'm reviewing the customers complaint with the employees involved. I understand their position and statement "I do not expect to receive any money back, because it is my our word against theirs, but I want everyone to know what their business practices are." Considering that this is not our business...
practice I will investigate the customers accusations and update this complaint according to my findings.
Complaint: [redacted]
I am rejecting this response because: I am totally aware of what their investigation be yield. Maybe if they were able to find the paper written by the first manger we met with that specifically indicated that they were going to cover all the fees in full, that I am sure conveniently disappeared, there may be a different outcome. I would really like my complaint to become public record. I am absolutely sure that this is an indication of their business practices.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:Hello, I had a complaint in August about the BMW dealership in Bridgewater, NJ. It was about a wheel and tire package not covering things I felt it should have. Well because of you guys fighting for me they said I'd get a partial refund of six hundred dollars which I was fine with and agreed was sufficient. Well I haven't received said refund check and was wondering if the Revdex.com could do a follow up on what's going on. Thanks, [redacted]
Regards,
[redacted]
*** ***In response to your concern, we would like to offer you partial refund of your tire and wheel insurance in the amount of $I will reach out to you directly to discuss this furtherRegards,Matt K***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
I've reviewed *** *** complaint along with the warranty documentation that we provided him with in regards to what components are coveredThe SCR Metering valve is not a covered component on the California Emission Warranty Part List and therefore is not covered by the manufacturerThe
dealership is following the manufacturers warranty guidelinesI have attached the referenced warranty parts list to this responseI would suggest that *** *** call BMW to express his displeasure with the manufactures warranty guidelines
I justed confirmed that we mailed the check out on 10/28/The customer should have the check today or tomorrow
[A default letter is provided here which indicates your acceptance of the...
business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I'm reviewing the customers complaint with the employees involved. I understand their position and statement "I do not expect to receive any money back, because it is my our word against theirs, but I want everyone to know what their business practices are." Considering that this is not our business...
practice I will investigate the customers accusations and update this complaint according to my findings.
Complaint: [redacted]
I am rejecting this response because: I am totally aware of what their investigation be yield. Maybe if they were able to find the paper written by the first manger we met with that specifically indicated that they were going to cover all the fees in full, that I am sure conveniently disappeared, there may be a different outcome. I would really like my complaint to become public record. I am absolutely sure that this is an indication of their business practices.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:Hello, I had a complaint in August about the BMW dealership in Bridgewater, NJ. It was about a wheel and tire package not covering things I felt it should have. Well because of you guys fighting for me they said I'd get a partial refund of six hundred dollars which I was fine with and agreed was sufficient. Well I haven't received said refund check and was wondering if the Revdex.com could do a follow up on what's going on. Thanks, [redacted]
Regards,
[redacted]