I called [redacted] in response to the complaint he made to the Revdex.com describing that there isn't hot water being used in the washing machines at our facilityAfter explaining that I was the owner, I continued to educate him on the functionality of our commercial washing machinesThere are four to five fill cycles in a hot water wash and not all of the cycles are extremely hotIn fact there are only the main wash and softener cycles that areThe prewash and rinse cycles are never hotSecondly, the soap dishes that you can insert your hand into and feel the water temperature would literally burn your hand as customers put soap into the machine, so the manufacturer has to put a mixing valve in to eliminate people from scolding their hands.In fact, Only a tiny percentage of a washer fill comes from the soap dish input anywayAlmost all of it is brought into the washer from a direct hose in the rearThe only way to really feel the heat of the water o n a hot cycle is through the glass door, not the soap input waterAfter I explained everything to Keith he said he understood and will continue to be a customer as he always had
I called [redacted] in response to the complaint he made to the Revdex.com describing that there isn't hot water being used in the washing machines at our facility. After explaining that I was the owner, I continued to educate him on the functionality of our commercial washing machines. There are four to five...
fill cycles in a hot water wash and not all of the cycles are extremely hot. In fact there are only the main wash and softener cycles that are. The prewash and rinse cycles are never hot. Secondly, the soap dishes that you can insert your hand into and feel the water temperature would literally burn your hand as customers put soap into the machine, so the manufacturer has to put a mixing valve in to eliminate people from scolding their hands.In fact, Only a tiny percentage of a washer fill comes from the soap dish input anyway. Almost all of it is brought into the washer from a direct hose in the rear. The only way to really feel the heat of the water o n a hot cycle is through the glass door, not the soap input water. After I explained everything to Keith he said he understood and will continue to be a customer as he always had.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
I called [redacted] in response to the complaint he made to the Revdex.com describing that there isn't hot water being used in the washing machines at our facilityAfter explaining that I was the owner, I continued to educate him on the functionality of our commercial washing machinesThere are four to five fill cycles in a hot water wash and not all of the cycles are extremely hotIn fact there are only the main wash and softener cycles that areThe prewash and rinse cycles are never hotSecondly, the soap dishes that you can insert your hand into and feel the water temperature would literally burn your hand as customers put soap into the machine, so the manufacturer has to put a mixing valve in to eliminate people from scolding their hands.In fact, Only a tiny percentage of a washer fill comes from the soap dish input anywayAlmost all of it is brought into the washer from a direct hose in the rearThe only way to really feel the heat of the water o n a hot cycle is through the glass door, not the soap input waterAfter I explained everything to Keith he said he understood and will continue to be a customer as he always had
I called [redacted] in response to the complaint he made to the Revdex.com describing that there isn't hot water being used in the washing machines at our facility. After explaining that I was the owner, I continued to educate him on the functionality of our commercial washing machines. There are four to five...
fill cycles in a hot water wash and not all of the cycles are extremely hot. In fact there are only the main wash and softener cycles that are. The prewash and rinse cycles are never hot. Secondly, the soap dishes that you can insert your hand into and feel the water temperature would literally burn your hand as customers put soap into the machine, so the manufacturer has to put a mixing valve in to eliminate people from scolding their hands.In fact, Only a tiny percentage of a washer fill comes from the soap dish input anyway. Almost all of it is brought into the washer from a direct hose in the rear. The only way to really feel the heat of the water o n a hot cycle is through the glass door, not the soap input water. After I explained everything to Keith he said he understood and will continue to be a customer as he always had.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]