Laura's Bedding & More Reviews (2)
Laura's Bedding & More Rating
Address: 345 Broad Street, Elyria, Ohio, United States, 44035
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www.andrewsoilbuyers.com
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The guest of our resort detailed her complaints with me as the senior manager on property at the conclusion of her visit in person. She and I agreed that the service that she received was below our standard of excellence and she received service recovery in the form of a partial refund, meal...
voucher, and a complimentary return overnight stay. She expressed her satisfaction with this resolution and we look forward to welcoming her back when she utilizes her complimentary stay. We will make alterations to the way this package is represented and the individual involved from our staff, William, received a reprimand for his conduct.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]