Complaint: [redacted] I am rejecting this response because: The information is not true.When I went into the A1, I did not ask for a special nor didI present a couponIf they have camera’s, I guarantee you they will not showme entering their business with a couponFurthermore, it will not show measking for a special requesting to pay no more than $for an oil changethat I know cost $each time I receive oneI took my car to Hyundai of Meridianand they were the one to inform me of the cap being loose at one point in mycar because of the spill located under the hoodThis business know they donewrong and tried to correct their errors by changing the oil to the correct oil.At the time of service, I entered in and asked for an oil changeNothing morenor lessMr [redacted] never went in rude because he had on his work clothesand would never put his job at riskI have phone records showing where I triedto call this company on numerous of occasions and continued receiving the runaround until [redacted] hung up the phone in my face demanding I get a lawyerYes,Mr [redacted] signed the papers where they tried to correct their wrong.However, [redacted] didn’t even at that timethey did not want to tell him the type of oil that was used in the car, untilhe asked one of his workersHe is rude and they have ruined my carThis isstill not in the courts at this time, however, this is my last attempt to reachoutAs far me coming back, I will never conduct business with a company thatlie on their customers, that hang the phone up on their customers or a businessthat mistreat their customers Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: The information is not true.When I went into the A1, I did not ask for a special nor didI present a couponIf they have camera’s, I guarantee you they will not showme entering their business with a couponFurthermore, it will not show measking for a special requesting to pay no more than $for an oil changethat I know cost $each time I receive oneI took my car to Hyundai of Meridianand they were the one to inform me of the cap being loose at one point in mycar because of the spill located under the hoodThis business know they donewrong and tried to correct their errors by changing the oil to the correct oil.At the time of service, I entered in and asked for an oil changeNothing morenor lessMr [redacted] never went in rude because he had on his work clothesand would never put his job at riskI have phone records showing where I triedto call this company on numerous of occasions and continued receiving the runaround until [redacted] hung up the phone in my face demanding I get a lawyerYes,Mr [redacted] signed the papers where they tried to correct their wrong.However, [redacted] didn’t even at that timethey did not want to tell him the type of oil that was used in the car, untilhe asked one of his workersHe is rude and they have ruined my carThis isstill not in the courts at this time, however, this is my last attempt to reachoutAs far me coming back, I will never conduct business with a company thatlie on their customers, that hang the phone up on their customers or a businessthat mistreat their customers Regards, [redacted]