Laurel Storage Center Reviews (1)
Laurel Storage Center Rating
Description: STORAGE UNITS-HOUSEHOLD & COMMERCIAL
Address: 10159 Palmetto Street, Suite 1, Laurel, Delaware, United States, 19956
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Review: I rented a storage unit from Laurel Storage Center on Feb. 28, 2014. I vacated the unit on Sept. 1, 2014 and was to be given a security deposit refund within vacating the storage unit. I was told that it may take 30 to 40 days to receive this refund even though the rental agreement states that it will be returned within 30 days. I waited 45 days before I called and asked about the refund. I was told by the office personnel that they would call the corporate office and get them to work faster and send me the refund. Since then, I have called about 8 to 10 times to see where my refund of $56.00 is. I have been told numerous times that it has been sent out but yet I have not received it. The last time that I called, which was Thursday, November 13th, I was told that they were going to put a stop payment on the "check" that they had previously sent and would issue me another one that day. That was a week ago and I have still not received my refund. They verified my address and said (oops! We have the wrong apartment number which may or may not have anything to do with you not getting the last check we sent) I am tired of being lied to and would like to know why I have not received my security deposit refund!I have done everything that I was supposed to do according to the rental agreement and would like for them to do the same. Desired Settlement: I would like for Laurel Storage Center to send me the Security Deposit Refund in the amount of $56.00 that I am supposed to receive.