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Laurent Home Improvements

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Laurent Home Improvements Reviews (2)

Review: Laurent Home Improvements built a garage for me and I am having issues with the workmanship , quality and standing behind the fulfillment of both to reasonable satisfaction ! The concrete surface is covered with 1/8 inch wide and deep grooves (which need to be filled) which they promised to take care of 1/15. I also informed him about my dissatisfaction with the dents and buckles in the steel roof which had to occur from installation . One garage door didn't work right from the day it was installed and They told me they would fix it when it warmed up. In April the spring on the door sprung, he repaired it somewhat, ended up calling in someone else to fix it correctly. There where numerous issues with the overhangs not being done correctly, which he fixed one place in a timely manner. but since then I have come across numerous areas on the roof and soffit and fascia which were done incorrectly! When I called him, texted him (which worked in the past) to come over to check them(fix) so I could continue to install what I needed to. he would not get back to me which caused delays in what I needed to do . this went on from April/2015 to Oct 2015 which at that time I called the cousin( who recommended him and also worked for him) to intervene, which in turn got my first response from them! He told me" he had not received my calls"( On his business phone) I explained all the things I was dissatisfied with and what I had to fix to finish my part of the project, what was still wrong and needed repair/replacement and that I wanted the roof replaced because the panels were too short (Per Menards) and dented and buckled. He told me that He installed it from what they told him at Menards and didn't understand why it dented and buckled. Also the panels were not squared at the start, which caused a saw tooth effect on the front and back edges and the Menards building center told me the overhang by the front and back fascia should be 1 1/2"( Also in Menards steel roofing installation book) which is a 1/2" short in quite a few places(do to the saw-tooth effect from being out of square). they seemed to be puzzled as to how the roof wasn't correct when went by what Menards told him . I reaffirmed that I wouldn't be satisfied with anything less than the roof being replaced and the concrete being repaired ! He told me that that would be expensive for him to absorb, so he was going to contact his insurance company to see if they would cover it and get back to me. I said I would appreciate a response asap (a week) He said he would ,that was approximately Nov. 22,2015 and I haven't gotten any of my phone calls returned yet! And since that time you can add a leaking roof during medium to heavy rainfall.Desired Settlement: I would like them to call me so these issues can be taken care of(replace roof at their expense and repair the concrete slab)

[redacted] is my landlord and his crew came into my home to redo some windows, they broke my lamp, went through my mail and ripped some of it and uses my brand new towels to wipe up there mess. There was insulation and paint and dry wall all on the floor and I have a crawling son who I cannot put on thefloor now. I texted [redacted] to make him aware and he said "thats to bad get over it" im so unhappy with him as a landlord and as a company.

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Description: Home Improvements

Address: 3406 Mirro Dr, Manitowoc, Wisconsin, United States, 54220

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