The company claims that I never contacted them, which is untrueNot only did I contact them over and over again, in a four year period, not a six year period, Because they would not answer their telephone), I went there in person and spoke to Randy, not Jeff, verbally on several occasionsRandy was privy to every inquiry that I had, and he knew the situation, but he never said anything about selling off the furniture or a warehouse storage fee, on a Warehouse the company no doubt ownsWhy Would I, deliberately, not show up about my merchandise if I didn't care about my deposit? And why would this company, especially Randy, who on ***(see link Lauter's Fine Furniture - - Easton, PA) is "very knowledgeable" not Contact me about merchandise I paid a $1,deposit on, that was being sold? The letter states that I was called, that messages were sent to me, and letters, with no responses; I never received a call, nor a letter, nor a message, even when I continued to travel to the furniture store, as they refused to answer my telephone calls, which are no doubt on their caller ID historyIn addition, no final letter, or call, was afforded to me that stated the bedroom set was back in the store to resell it, and that I would lose my deposit, because I would have been up at the store the minute I got the letter or call, to try and negotiate the discounted price, so I wouldn't lose my $1,If this letter was sent, and it was sent certified, then I want to see the return certified card with my name and signature on itI did not come into the store after this letter was sent to me, on my owntraveled back up to the store on another occasion to see What was going on; and that is when I was told by Randy, or another sales person, that was sitting at the sales desk, at that time, that the bedroom set had been soldYes, there was an initial verbal payment arrangement made between Randy and I, but because of the financial situation, and circumstances beyond my control, I Was unable to keep the initial verbal arrangement madeIn addition, a payment arrangement, after it was known that I could not meet the initial payment arrangement, was not offered, instead I was asked to fill out an application for a store credit card, twice, in order to pay on the furniture, but it was declined, twice; so that is untrue as wellAt no time, was it ever made perfectly clear that I would lose my entire deposit, in writing or verballyThere was not, at anytime, a document that I signed that said, "Deposits are Non Refundable"In closing, I spoke with Randy, not Jeff, the entire time, until I found out that my furniture was sold, and that is when I asked for my deposit back; in addition, why would a company that has been in existence since rent a warehouse, they did not have to pay for storage, nor was that ever an issue relayed to me, in writing or verballyWhy, if they sold the furniture, at a discounted price, was that offer not afforded to me, the depositor? Because it was not sold at a discounted price, and they lost no monies on it, whether it was in storage or not, they still were given the right amount for that furniture, and my deposit as wellI, personally, feel that an investigation should be conducted on the "Bill of Sale" of the said bedroom set, in order to ascertain if monies were made in excess of what was the initial sale, because beds do not depreciate in four years, they go up, not downEven a mattress that cost $four years ago, is not $todayWe are talking about an entire 'bedroom Set"I am entitled to my full deposit, as there is nothing in any contract that I signed that stated that there are no refunds on one's depositI thank you for your timeSincerely, [redacted] ***
The company claims that I never contacted them, which is untrueNot only did I contact them over and over again, in a four year period, not a six year period, Because they would not answer their telephone), I went there in person and spoke to Randy, not Jeff, verbally on several occasionsRandy was privy to every inquiry that I had, and he knew the situation, but he never said anything about selling off the furniture or a warehouse storage fee, on a Warehouse the company no doubt ownsWhy Would I, deliberately, not show up about my merchandise if I didn't care about my deposit? And why would this company, especially Randy, who on ***(see link Lauter's Fine Furniture - - Easton, PA) is "very knowledgeable" not Contact me about merchandise I paid a $1,deposit on, that was being sold? The letter states that I was called, that messages were sent to me, and letters, with no responses; I never received a call, nor a letter, nor a message, even when I continued to travel to the furniture store, as they refused to answer my telephone calls, which are no doubt on their caller ID historyIn addition, no final letter, or call, was afforded to me that stated the bedroom set was back in the store to resell it, and that I would lose my deposit, because I would have been up at the store the minute I got the letter or call, to try and negotiate the discounted price, so I wouldn't lose my $1,If this letter was sent, and it was sent certified, then I want to see the return certified card with my name and signature on itI did not come into the store after this letter was sent to me, on my owntraveled back up to the store on another occasion to see What was going on; and that is when I was told by Randy, or another sales person, that was sitting at the sales desk, at that time, that the bedroom set had been soldYes, there was an initial verbal payment arrangement made between Randy and I, but because of the financial situation, and circumstances beyond my control, I Was unable to keep the initial verbal arrangement madeIn addition, a payment arrangement, after it was known that I could not meet the initial payment arrangement, was not offered, instead I was asked to fill out an application for a store credit card, twice, in order to pay on the furniture, but it was declined, twice; so that is untrue as wellAt no time, was it ever made perfectly clear that I would lose my entire deposit, in writing or verballyThere was not, at anytime, a document that I signed that said, "Deposits are Non Refundable"In closing, I spoke with Randy, not Jeff, the entire time, until I found out that my furniture was sold, and that is when I asked for my deposit back; in addition, why would a company that has been in existence since rent a warehouse, they did not have to pay for storage, nor was that ever an issue relayed to me, in writing or verballyWhy, if they sold the furniture, at a discounted price, was that offer not afforded to me, the depositor? Because it was not sold at a discounted price, and they lost no monies on it, whether it was in storage or not, they still were given the right amount for that furniture, and my deposit as wellI, personally, feel that an investigation should be conducted on the "Bill of Sale" of the said bedroom set, in order to ascertain if monies were made in excess of what was the initial sale, because beds do not depreciate in four years, they go up, not downEven a mattress that cost $four years ago, is not $todayWe are talking about an entire 'bedroom Set"I am entitled to my full deposit, as there is nothing in any contract that I signed that stated that there are no refunds on one's depositI thank you for your timeSincerely,*** ***
The company claims that I never contacted them, which is untrueNot only did I contact them over and over again, in a four year period, not a six year period, Because they would not answer their telephone), I went there in person and spoke to Randy, not Jeff, verbally on several occasionsRandy was privy to every inquiry that I had, and he knew the situation, but he never said anything about selling off the furniture or a warehouse storage fee, on a Warehouse the company no doubt ownsWhy Would I, deliberately, not show up about my merchandise if I didn't care about my deposit? And why would this company, especially Randy, who on ***(see link Lauter's Fine Furniture - - Easton, PA) is "very knowledgeable" not Contact me about merchandise I paid a $1,deposit on, that was being sold? The letter states that I was called, that messages were sent to me, and letters, with no responses; I never received a call, nor a letter, nor a message, even when I continued to travel to the furniture store, as they refused to answer my telephone calls, which are no doubt on their caller ID historyIn addition, no final letter, or call, was afforded to me that stated the bedroom set was back in the store to resell it, and that I would lose my deposit, because I would have been up at the store the minute I got the letter or call, to try and negotiate the discounted price, so I wouldn't lose my $1,If this letter was sent, and it was sent certified, then I want to see the return certified card with my name and signature on itI did not come into the store after this letter was sent to me, on my owntraveled back up to the store on another occasion to see What was going on; and that is when I was told by Randy, or another sales person, that was sitting at the sales desk, at that time, that the bedroom set had been soldYes, there was an initial verbal payment arrangement made between Randy and I, but because of the financial situation, and circumstances beyond my control, I Was unable to keep the initial verbal arrangement madeIn addition, a payment arrangement, after it was known that I could not meet the initial payment arrangement, was not offered, instead I was asked to fill out an application for a store credit card, twice, in order to pay on the furniture, but it was declined, twice; so that is untrue as wellAt no time, was it ever made perfectly clear that I would lose my entire deposit, in writing or verballyThere was not, at anytime, a document that I signed that said, "Deposits are Non Refundable"In closing, I spoke with Randy, not Jeff, the entire time, until I found out that my furniture was sold, and that is when I asked for my deposit back; in addition, why would a company that has been in existence since rent a warehouse, they did not have to pay for storage, nor was that ever an issue relayed to me, in writing or verballyWhy, if they sold the furniture, at a discounted price, was that offer not afforded to me, the depositor? Because it was not sold at a discounted price, and they lost no monies on it, whether it was in storage or not, they still were given the right amount for that furniture, and my deposit as wellI, personally, feel that an investigation should be conducted on the "Bill of Sale" of the said bedroom set, in order to ascertain if monies were made in excess of what was the initial sale, because beds do not depreciate in four years, they go up, not downEven a mattress that cost $four years ago, is not $todayWe are talking about an entire 'bedroom Set"I am entitled to my full deposit, as there is nothing in any contract that I signed that stated that there are no refunds on one's depositI thank you for your timeSincerely, [redacted] ***
The company claims that I never contacted them, which is untrueNot only did I contact them over and over again, in a four year period, not a six year period, Because they would not answer their telephone), I went there in person and spoke to Randy, not Jeff, verbally on several occasionsRandy was privy to every inquiry that I had, and he knew the situation, but he never said anything about selling off the furniture or a warehouse storage fee, on a Warehouse the company no doubt ownsWhy Would I, deliberately, not show up about my merchandise if I didn't care about my deposit? And why would this company, especially Randy, who on ***(see link Lauter's Fine Furniture - - Easton, PA) is "very knowledgeable" not Contact me about merchandise I paid a $1,deposit on, that was being sold? The letter states that I was called, that messages were sent to me, and letters, with no responses; I never received a call, nor a letter, nor a message, even when I continued to travel to the furniture store, as they refused to answer my telephone calls, which are no doubt on their caller ID historyIn addition, no final letter, or call, was afforded to me that stated the bedroom set was back in the store to resell it, and that I would lose my deposit, because I would have been up at the store the minute I got the letter or call, to try and negotiate the discounted price, so I wouldn't lose my $1,If this letter was sent, and it was sent certified, then I want to see the return certified card with my name and signature on itI did not come into the store after this letter was sent to me, on my owntraveled back up to the store on another occasion to see What was going on; and that is when I was told by Randy, or another sales person, that was sitting at the sales desk, at that time, that the bedroom set had been soldYes, there was an initial verbal payment arrangement made between Randy and I, but because of the financial situation, and circumstances beyond my control, I Was unable to keep the initial verbal arrangement madeIn addition, a payment arrangement, after it was known that I could not meet the initial payment arrangement, was not offered, instead I was asked to fill out an application for a store credit card, twice, in order to pay on the furniture, but it was declined, twice; so that is untrue as wellAt no time, was it ever made perfectly clear that I would lose my entire deposit, in writing or verballyThere was not, at anytime, a document that I signed that said, "Deposits are Non Refundable"In closing, I spoke with Randy, not Jeff, the entire time, until I found out that my furniture was sold, and that is when I asked for my deposit back; in addition, why would a company that has been in existence since rent a warehouse, they did not have to pay for storage, nor was that ever an issue relayed to me, in writing or verballyWhy, if they sold the furniture, at a discounted price, was that offer not afforded to me, the depositor? Because it was not sold at a discounted price, and they lost no monies on it, whether it was in storage or not, they still were given the right amount for that furniture, and my deposit as wellI, personally, feel that an investigation should be conducted on the "Bill of Sale" of the said bedroom set, in order to ascertain if monies were made in excess of what was the initial sale, because beds do not depreciate in four years, they go up, not downEven a mattress that cost $four years ago, is not $todayWe are talking about an entire 'bedroom Set"I am entitled to my full deposit, as there is nothing in any contract that I signed that stated that there are no refunds on one's depositI thank you for your timeSincerely,*** ***