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Law Enforcement Systems Inc.

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Reviews Law Enforcement Systems Inc.

Law Enforcement Systems Inc. Reviews (2)

Initial Business Response /* (1000, 5, 2016/08/13) */
*** was not given a verbal quote of $***, *** agreed that he would pay for the product and he would just be charged for the hoursHe agreed to be just charged for the hoursHe is getting the $*** qoute due to the fact that he
asked how much it would be for hours, and he was told $***Throughout this project this was a very hard indvidual to deal with, not realizing the scope of the work that goes into putting in a front lawnWe we're on said property for roughly hours, *** was only charged due to a human errorWe believe that *** was treated fairly as a project like this can reach prices of up to $*** said indvidual clearly does not understand how a business of our proporation operatesWhen projects like this are done there is always a variance, meaning if more hours or product is put in then the customer is charged for it
In conclusion *** was treated more then fairly by our company with the professional instal that we completed, our company is widely known for the above and beyond service that we provide to our customers and we feel that this is a very mis-leading and inaccurate complaint***
Initial Consumer Rebuttal /* (***, 11, 2016/08/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Why would I get a quote for hours? *** and I asked a quote for the completed front lawn at ***This is what we were told it would costWe would never had told *** to go ahead with the project if we had known it would cost over double what *** had told us*** I feel that any consumer would feel the same way*** *** *** *** *** indicated to us that it was small lawn and he didn't think it would take that long to completeWe are still appalled it took hours to complete such a small lawn.*** We feel that if the company has made an error in the estimating that it is their problem and not oursWe were never prepared to pay that muchWe needed an additional load of top soil of which we graciously paid for no problemWe could understand that it took them a few extra hours that would be understandableHowever it's unacceptable that the project took double the estimated hours for the projectThey have never advised us of any issues or obstacles that would have prevented them to complete the project within the advised hoursWe were never told that we were going by the hour and would pay whatever bill they wanted at the end, *** and I will attest to thatWe were never advised of this and we did not agree to this*** We want the collection request with Atlantic Collection Agencies withdrawn and cancelledAlso I (***) have been billed at *** for the entire front lawn completed at *** ***
Final Business Response /* (4000, 13, 2016/08/29) */
Attached is a photo of a lawn that was installed and looking very pleasantThe home owners should be pleased with it and willing to pay what is owed

This operation is very bad news! Unscrupulous and dishonest. I have submitted proof of transfer of ownership prior to the citation numerous times. They drop it , then a year later they are back again with the letters? Its been years now of this.

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Description: DATA PROCESSING SERVICE

Address: 30-30 47th Avenue, Long Island City, New York, United States, 11101

Phone:

3885308 0 0
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