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Law Office of Karen E. Rismiller

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Law Office of Karen E. Rismiller Reviews (1)

Review: I have attempted 3 times to reach this law office to no avail. I called once in June, July & August 2013 & left never to be returned voice mails. My last contact was this morning & the receptionist was incredibly rude & hung up on me! I was promised a call back but that has yet to occur. They have basically ignored my pleas to get my OWN monies refunded!I paid Attorney [redacted] a sizable retainer & am still owed significant funds. I am need of this money desperately due to a financial hardship. When I called again this morning I was so relieved that someone actually answered the call. Much to my chagrin, the woman I spoke with could not have cared less about assisting me. At all.This Attorney came recommended and I paid her several large lump sum retainers. I am flabbergasted at their lack of common courtesy and their total lack of respect.Kindly look into this matter & let me know if we can amicably rectify the situation.Desired Settlement: Amount due in one lump sum overnighted to me at my home address.

Consumer

Response:

Please see attached response

Business

Response:

October 2, 2013

Dear **. [redacted]:

Please be advised that I have received notification of the above complaint. It is my understanding that the complainant is requesting a refund of $394.00. It is correct that the complainant telephoned my office in the summer of 2013. Those messages were received by me. As has been my practice, I encourage clients to schedule telephone conferences with me at times that are mutually agreeable to our calendars. The delay with the refund of $394.00 was because a Qualified Domestic Relations Order needed to be modified so that the complainant could receive her retirement benefit pursuant to a divorce. The complainant was aware that the money was withheld, pursuant to paragraph 10 of the Marital Settlement Agreement SO that the necessary legal document could be prepared and submitted for court action and subsequent division of a retirement account.

I will forward a copy of this correspondence to the complainant directly. I will also forward her a check as requested, with the understanding that no further action will be taken regarding division of the retirement account. If you have any further questions, please do not hesitate to contact me. I have responded to the inquiry within thirty (30) days of receipt of the initial notification from, your office.

Very truly yours,

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Description: Attorneys & Lawyers

Address: 115 South Centre Street, Pottsville, Pennsylvania, United States, 17901

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