Law Office of Maria De La Luz Hernandez

I thank you for taking the time to review my reply to this complaintIt is very unfortunate that people can use your valuable tool for their benefit at the risk of harming the reputation of others.I am attaching the following documents for your
review:1. Retainer Agreement- which indicates Ms*** agreed to pay 1,in full but only paid $1,leaving her with a remaining balance of $Kindly note that the regular price for an I-Waiver is from $3,to $5,in Orange CountyThis only includes the Attorney FeesHowever, because she was referred by a valued client and after she told me her mother’s experience, I felt compassion and gave her a discounted rate of over 60% of the regular fees.2. I-Waiver- This is the completed product which is the conglomerate of Legal Research, Case Law studies, Review of Personal documents as well as thorough analysis of country conditions, crime rates, mortality rates, economic reports and medical statisticsThis is the basis from which Immigration Officers determine whether or not to grant an approval on a caseThis is the final product which was provided to Ms*** on April 25, It is ready for her to file, however, she refused to accept it and indicated she would decide when to FIRE me but until then I would do what she said.3. Exhibits- These are all the evidence carefully selected and placed in accordance to its weight and strength in order for the Immigration Officer to be able to provide a quick review of the case and timely approval of the same.4. Travel Advisory- This pdf is to be submitted as the final exhibit to the case as proof of the horrible and dangerous conditions in Tijuana where the mother resides5. Personal documents- These were the original documents presented by Ms*** when the case beganSummary:Ms*** contacted me via telephone around the 9th of FebruaryShe provided me with details on how the previous representative had defrauded them and such and I felt much compassion and agreed to assist herI immediately sent her a Questionnaire that provided her with the full list of documents we needed to get startedIt would not be until the 23rd of February that she retained our services and provided payment of $1,even after we had agreed she would pay in fullWe immediately began doing the necessary research on the case by doing case lase law research, legal research, web searches on travel conditions, periodical research, market analysis on the economy, review of all personal documents presented, etc. On March 6, Ms*** contacted me via text message indicating her mother’s home was robbed by Mexican Police OfficersSeeing the threat to her safety, I immediately suggested that she go to the Port of Entry in order to seek Asylum into the U.SKindly note that most if not all Attorneys charge at a minimum $per hour for any legal advice or researchHowever, I did not charge her anything at all for these servicesAs such, she deviated us from our original track which was the waiver since she suddenly wanted to start a different process based on the content of her message.On March 9, once again, Ms*** sent me yet another text message insisting that there was a new law that protected the deported parents of U.SCitizen childrenI informed her such law did not exist but she was persistent it didOnce again, she caused a deviation in the work that we were already doing for her motherWe had to stop and do unnecessary research via search engines, Bar Associations, Univision, periodicals and by contacting various organizations as well as different colleagues, all to confirm to her that such law DID NOT existThis took us over hours of research to doThis would have costed her $2,for the time we wasted on providing her legal advise that was not part of our agreement.On March 17, we finally received signed documents required to continue with her waiver.On March 23, she provided us with the photographs we had requested since February 9, on the checklistAs you can see, everything she sent was piecemeal and we had to stop several times as we did not have the necessary documents/information in order to finalize her Waiver.Finally, we sent her the Waiver to review on April 12, She indicated she had not received it so we resent it and upon confirmation of receipt it took her an additional days to provide us with changes and additions she wished to incorporate including her mother’s robbery of which proof was never received.On April 25, after confirming she now had the final product which would be sent to immigration and asking her for the remaining payment, she went belligerent and started offending me and defaming my person indicating that I was fraudulent and she would not pay until everything was sent to ImmigrationI told her that was not the agreement and she continued insulting me and telling me others were also saying I was a horrible attorney and other defamatory remarksWhen asked who these individuals where she did not indicate any namesI told her I had an exemplary record and always won all the cases that I filed because my goal was to help people as could be seen from all my positive reviews on my social mediaShe continued insulting me and saying that I would do what she said and she would be the one to determine when she would FIRE me! At the time of this conversation I had my year old daughter with me and it was so very painful for my child to hear someone speak so poorly of her mother when I spend more than 60% of my legal services providing pro bono work for indigents and victims of violence as well as spending ALL of my free time doing workshops to get people free citizenship help and students, assistance in obtaining their work permits through Obama’s Deferred Action for Childhood ArrivalsIt is very painful to see such a vindictive person attempt to ruin the reputation of a moral person who has dedicated her life to helping her community. At this time I kindly ask that you please take my declaration and all exhibits into account when ruling in my favor as having me continue as Ms***’ attorney will be tantamount to forcing me to be an indentured servant to someone who has filed a complaint against my person out of spite and ill-will with the sole purpose of tainting my name in our community.I thank you in advance for your time.Respectfully,

I thank you for taking the time to review my reply to this complaint. It is very unfortunate that people can use your valuable tool for their benefit at the risk of harming the reputation of others.I am attaching the following documents for your...

review:1.       Retainer Agreement- which indicates Ms. [redacted] agreed to pay 1,500 in full but only paid $1,330 leaving her with a remaining balance of $170. Kindly note that the regular price for an I-601 Waiver is from $3,000 to $5,000 in Orange County. This only includes the Attorney Fees. However, because she was referred by a valued client and after she told me her mother’s experience, I felt compassion and gave her a discounted rate of over 60% of the regular fees.2.       I-601 Waiver- This is the completed product which is the conglomerate of Legal Research, Case Law studies, Review of Personal documents as well as thorough analysis of country conditions, crime rates, mortality rates, economic reports and medical statistics. This is the basis from which Immigration Officers determine whether or not to grant an approval on a case. This is the final product which was provided to Ms. [redacted] on April 25, 2017. It is ready for her to file, however, she refused to accept it and indicated she would decide when to FIRE me but until then I would do what she said.3.       Exhibits- These are all the evidence carefully selected and placed in accordance to its weight and strength in order for the Immigration Officer to be able to provide a quick review of the case and timely approval of the same.4.       Travel Advisory- This pdf is to be submitted as the final exhibit to the case as proof of the horrible and dangerous conditions in Tijuana where the mother resides5.       Personal documents- These were the original documents presented by Ms. [redacted] when the case beganSummary:Ms. [redacted] contacted me via telephone around the 9th of February. She provided me with details on how the previous representative had defrauded them and such and I felt much compassion and agreed to assist her. I immediately sent her a Questionnaire that provided her with the full list of documents we needed to get started. It would not be until the 23rd of February that she retained our services and provided payment of $1,330 even after we had agreed she would pay in full. We immediately began doing the necessary research on the case by doing case lase law research, legal research, web searches on travel conditions, periodical research, market analysis on the economy, review of all personal documents presented, etc. On March 6, 2017 Ms. [redacted] contacted me via text message indicating her mother’s home was robbed by Mexican Police Officers. Seeing the threat to her safety, I immediately suggested that she go to the Port of Entry in order  to seek Asylum into the U.S. Kindly note that most if not all Attorneys charge at a minimum $250 per hour for any legal advice or research. However, I did not charge her anything at all for these services. As such, she deviated us from our original track which was the waiver since she suddenly wanted to start a different process based on the content of her message.On March 9, 2017 once again, Ms. [redacted] sent me yet another text message insisting that there was a new law that protected the deported parents of U.S. Citizen children. I informed her such law did not exist but she was persistent it did. Once again, she caused a deviation in the work that we were already doing for her mother. We had to stop and do unnecessary research via search engines, Bar Associations, Univision, periodicals and by contacting various organizations as well as different colleagues, all to confirm to her that such law DID NOT exist. This took us over 10 hours of research to do. This would have costed her $2,500 for the time we wasted on providing her legal advise that was not part of our agreement.On March 17, 2017 we finally received signed documents required to continue with her waiver.On March 23, 2017 she provided us with the photographs we had requested since February 9, 2017 on the checklist. As you can see, everything she sent was piecemeal and we had to stop several times as we did not have the necessary documents/information in order to finalize her Waiver.Finally, we sent her the Waiver to review on April 12, 2017. She indicated she had not received it so we resent it and upon confirmation of receipt it took her an additional 5 days to provide us with changes and additions she wished to incorporate including her mother’s robbery of which proof was never received.On April 25, 2017 after confirming she now had the final product which would be sent to immigration and asking her for the remaining payment, she went belligerent and started offending me and defaming my person indicating that I was fraudulent and she would not pay until everything was sent to Immigration. I told her that was not the agreement and she continued insulting me and telling me others were also saying I was a horrible attorney and other defamatory remarks. When asked who these individuals where she did not indicate any names. I told her I had an exemplary record and always won all the cases that I filed because my goal was to help people as could be seen from all my positive reviews on my social media. She continued insulting me and saying that I would do what she said and she would be the one to determine when she would FIRE me! At the time of this conversation I had my 12 year old daughter with me and it was so very painful for my child to hear someone speak so poorly of her mother when I spend more than 60% of my legal services providing pro bono work for indigents and victims of violence as well as spending ALL of my free time doing workshops to get people free citizenship help and students, assistance in obtaining their work permits through Obama’s Deferred Action for Childhood Arrivals. It is very painful to see such a vindictive person attempt to ruin the reputation of a moral person who has dedicated her life to helping her community. At this time I kindly ask that you please take my declaration and all exhibits into account when ruling in my favor as having me continue as Ms. [redacted]’ attorney will be tantamount to forcing me to be an indentured servant to someone who has filed a complaint against my person out of spite and ill-will with the sole purpose of tainting my name in our community.I thank you in advance for your time.Respectfully,