Law Office Of Nema Sayadian

Review: On September 12, 2013, I had a car accident and I initially hired this law office to represent me to fight with the insurance company.Unfortunately, This law office or especially this attorney did not provide me an inefficient work with a result for nothing solve. Furthermore, there were numerous of times no responses to my emails or questions concerning about any updated for my case. He took for a long period of time, more than 3 months, but nothing solve. He did not show me what he did or give any update even when I called or emailed him for a concern. Last time, I sent him a message to ask for any update on 21 Jan, 2014 but he did not answer me for over a week. I kept sending him a couple messages to ask for my case few days later, but he still did not respond to me. Lastly, I sent him a message on 24 Jan, 2014 to say that he need to stop and give me a release paper because he did not respond to me at all. A week later, I still did not see any answer from him about all of my request. So, I had to find another attorney to continue my case. According to a notification from my current attorney, I received a lien from [redacted] charging me an amount of 2731.66$ for attorney's fees. I think this is a rob and I do not accept this fees at all. First, he need to show me an invoice of what he did in detail. Second, we had an agreement that there is no charge if the case is unsolved.I am filing this complaint because I am being cheated by this attorney. Please help me to fight against this law office. Appreciate for all helps and thank you.Desired Settlement: I would like to fight against this law office and I do not pay all their fees.

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by Law Office Of Nema Sayadian regarding complaint ID [redacted].

Regards,

Business

Response:

June 19, 2014Dear [redacted]:This letter is in response to a customer complaint submitted on April 27, 2014, Revdex.com Complaint ID No. [redacted].The customer’s statement of the alleged problem is misleading, inaccurate and omits numerous critical details. The customer retained my firm to represent him for personal injuries he sustained as a result of a motor vehicle accident occurring September 12,2013. On November 19,2013 the treatment for his injuries resulting from the accident was concluded. On December 9,2013 at 7:37 PM, my office received the last medical report and bill we were awaiting in order to submit his demand package to the third party insurance company for settlement. Promptly on December 12,2013 we submitted the customer’s demand package for to insurance for settlement.From the outset of the representation, however, the customer continuously badgered myself and other staff members regarding the repairs to his [redacted], which was also damaged in the accident. The customer did not retain my firm in connection with the repair to his automobile, but for his personal injury representation only. To that end, my firm does not charge any fee for processing customers’ property damage claims, including this custom property damage claim, but rather helps process those claims as a courtesy to our customers, in this particular instance, the customer was not satisfied with one of the local [redacted] repair shops’ work on his vehicle. Accordingly, me and my firm engaged in numerous communications, written and/or verbal, regarding those repairs with the customer, the customer’s insurance company, the third party insurance company, and the local [redacted] service center. The communications included, but were not limited to, submitting second and third opinions regarding the paint and body work on the customer’s [redacted], and vigorously advocating justification for further repairs to all involved parties on the customer’s behalf despite repeatedly being informed that the repairs were performed to the required standard.During the process of so advocating on the customer’s behalf, I learned that the customer shouted at the local [redacted] service center representatives at the top of ** voice, and that [redacted] of North America flew down representatives from its corporate headquarters to evaluate the customer’s continued complaints. After [redacted] of North America denied the customer’s request, the customer filed a complaint against them with the Revdex.com, Case No. [redacted], while I was still advocating to the [redacted] service center on the customer’s behalf. Similarly, I learned that the customer also yelled and shouted at the top of his voice to one of his medical treatment providers during the time he was being treated. In returning the courtesy for me and my firm expending additional time and resources to help further his property damage cause and frequent communications with him, the customer habitually attempted to contact me and my paralegal on our personal telephone lines late at night and on weekends, repeatedly threatening to disengage my firm unless we responded to him immediately.With respect to the personal injury representation for which the customer actually engaged my firm, on December 17,2013 the third party insurance company made a settlement offer for the customer’s personal injury claim, which was countered and increased on behalf of the customer. Obtaining a third party insurance settlement offer within three (3) months of a personal injury/motor vehicle accident claim is substantially faster than the industry average of approximately 6 to 8 months. Therefore, the customer’s claim that me and my firm... “took for a long period of time, more than 3 months, but nothing (re)solve(d)” is wholly without merit, lacks any credibility, and is devoid of any basis in fact whatsoever.In less than 24 hours, I communicated the settlement offer to the customer. After inexplicably stalling his decision, the customer rejected the offer. Accordingly, we requested that the insurance adjuster reevaluate the claim in order to produce a higher settlement offer. During the time that the insurance adjuster was so reevaluating the bodily injury claim, shortly after the [redacted] service center received my firm’s latest demand on behalf of the customer, and while the customer knew I was on vacation from January 18 through 25,2014, he terminated by firm’s representation.Following the customer’s termination of my firm’s representation, my firm filed a lien in the amount of $2,731.66 against any insurance proceeds received in connection with his personal injury matter. Subsequently, the customer’s new attorney contacted my firm requesting that we remove the lien and agree to split any attorney’s fees equally with him. We agreed, and proceeded to remove the lien against the customer at no additional cost to him whatsoever. The result: my firm receiving roughly only one half (1/2) of the fees that it otherwise would have. However, the customer, seemingly wanting to “fight" with whomever however he can, proceeded to both file this complaint and email me questioning the lien. See Ex. A The customer’s attorney stepped in and verified that the lien was in fact removed at $0 add tional cost to the customer. Ex. A. My firm bore the cost.The only people “robbed” in this situation were the unfortunate members of my office who worked hard and fast on the customer’s case while dealing with his abusive conduct, only to receive notice of the customer’s complaint and, unsurprisingly in hindsight, his newest fight.Thank you for your time and attention to this matter. If you have any questions, please contact me.Very truly yours,THE LAW OFFICES OF NEMA SAYADIAN, LLC