The instant "complaint" arose out of a misunderstanding between the client and one of my staff members We have communicated with the client and reached a consensus on how the matter will be handled going forward The client wishes to have my firm continue to represent her in this matter and authorized me to report to you that this matter is resolved to her satisfaction Thank you
The instant "complaint" arose out of a misunderstanding between the client and one of my staff members We have communicated with the client and reached a consensus on how the matter will be handled going forward The client wishes to have my firm continue to represent her in this matter and authorized me to report to you that this matter is resolved to her satisfaction Thank you