Law Property Management

Law Property Management allows prospective tenants to hold a rental by completing a security deposit form, see attached dated March 21, signed by Mr [redacted] Mr [redacted] walked through the MH prior to completing this deposit form and providing LPM $to hold the propertyMr [redacted] 's lease was prepared and he was scheduled to come to our office March 31, to sign his leaseHe came to the office and chose not to sign the lease and leftOn April 6, Mr [redacted] was contacted by phone (recorded) and stated that he did not want to move in to the MHMr [redacted] was told verbally on March when he gave LPM money to hold the MH and in writing per the Security Deposit Form that if he was approved for rental, which he was, and chose not to move in, he would sacrifice his holding money for the rentalWhen a tenant places a hold on a rental, it is no longer available to others, and the owner of the property receives no rent during the periodThe hold money is used to compensate owners for periods when not rented if a tenant changes their mind and the rental is off the marketA portion of the money goes to LPM to compensate us for preparing lease documents for Mr [redacted] , that he never signed Mr [redacted] was not told he could not rent from us, but make his own choice after being approved and after setting a lease signing date and time to not lease the MH and thus forfeited his hold money of $His decision was his own and forfeiting the hold money is clearly stated in the documents he signedThe other items in Mr [redacted] 's letter dated April 26, do not apply as this is not a security deposit but a deposit to hold the MH that Mr [redacted] violated Thank you for the opportunity to resolve this complaint Gene W [redacted] Law Property Management

Complaint: ***I am rejecting this response because:
Let make this simple like I have pointed out so many time under Idaho law they had days after I set them a certified letter demanding my deposit
returned since they never gave me a letter saying why they kept my security deposit they don't even get to put on a defense and must return the full deposit
I would show all the error's they have made in this process but ill wait for the next step I am being forced to do being cause of there negligees in handling this matter. Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to *** ** *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
*** said she would approve us, after I talked to her if we paid eds past due debtsWe called with proof we paid the $2000, and then she said she wouldn't approve his criminal history.she shouldn't have said she would approve us if we paid the old debtsIt makes it sound like she was lying and trying to come up with any reason to deny us, like maybe they were going to subordinate get go, just to keep the application feesAnd the deposit money was mineShe will talk about eds reasons for being denied on the phone with me, like his credit history, but the couldn't give me the deposit
Regards,
*** ***

Law Property disagrees with the most recent statements that Mr*** makesThe rental amount was changed to $on the lease to sign by Mr*** while he was in our office, March 31stPreviously, on March 21st, Mr*** was told verbally and it is written in the document signed voluntarily by Mr***, that his payment of $would not be refunded if he changed his mind after being approved to rent and not moving in within daysThe property was advertised for $per month, and even though Mr*** was told he could rent for $600, this was what resulted in the confusion on the rental amount initially shown in the leaseAs stated the rent amount was changed to $MsV*** of LPM was out of the office April 1st and returned the morning of April 5th and was unable to contact Mr*** until April 6thThis was personal time off and had nothing to do with not wanting to contact Mr***Mr*** repeats he was not aware that he gave money to hold the rental, but again the voluntarily signed document clearly states that if he is approved and chooses not to move in, he loses the $given to LPM to hold the rental for 3o days (from March 21st)This was also told him verbally in the same wordsMr***'s situation as a disabled veteran was never discussed nor was it a factor in any communication with LPM, nor was he bullied by LPM, Bobbie V***Mr*** was told he could not move in without signing our lease, a standard lease contract that is used and signed by the other 250+ tenants that rent from LPMHe personally had issues with some undisclosed parts of the contract, was given a copy to take with him (a copy is on our website for any prospective tenant to read), and has refused to sign our leaseOn April 6th, Mr*** stated he did not want to move inWe are not trying to twist things around, but we do believe that Mr*** is stating things differently than what happenedThe money given and document signed by Mr*** was to hold the rental for up to days, and if Mr*** signed a leadse and moved in, this holding money would be applied to his security deposit and lease feeHe voluntarily chose not to move in, thus violating his signed agreementThe owner of the rental has been given the holding money to compensate them for loss of rent from March 21st when mr*** signed his agreement, and April 21st when the property was rented to another tenantThis tenant, like our other tenants, had no concern about signing our lease and moving into the residence at the rental amount of $650, the advertised rentWe have compassion for Mr***, but his situation as a disabled veteran was not a pertinent part of this situation, and our client, the actual property owner, was impacted by taking the property off the market on March 21st for Mr*** and not rented until April 21st because the property was being held for Mr*** and he refused to sign a standard lease and move in as contracturally agreedWe do not feel that Mr*** will accept our position, we feel the actual owner should be compensated as stated above, and we do not feel tghis matter can be resolved by further back and forth communication with Mr***

Law Property Management allows prospective tenants to hold a rental by completing a security deposit form, see attached dated March 21, 2016 signed by Mr. [redacted]. Mr. [redacted] walked through the MH prior to completing this deposit form and providing LPM $650 to hold the property. Mr. [redacted]'s...

lease was prepared and he was scheduled to come to our office March 31, 2016 to sign his lease. He came to the office and chose not to sign the lease and left. On April 6, 2016 Mr. [redacted] was contacted by phone (recorded) and stated that he did not want to move in to the MH. Mr. [redacted] was told verbally on March 21 when he gave LPM money to hold the MH and in writing per the Security Deposit Form that if he was approved for rental, which he was, and chose not to move in, he would sacrifice his holding money for the rental. When a tenant places a hold on a rental, it is no longer available to others, and the owner of the property receives no rent during the period. The hold money is used to compensate owners for periods when not rented if a tenant changes their mind and the rental is off the market. A portion of the money goes to LPM to compensate us for preparing lease documents for Mr. [redacted], that he never signed. 
Mr [redacted] was not told he could not rent from us, but make his own choice after being approved and after setting a lease signing date and time to not lease the MH and thus forfeited his hold money of $750. His decision was his own and forfeiting the hold money is clearly stated in the documents he signed. The other items in Mr. [redacted]'s letter dated April 26, 2016 do not apply as this is not a security deposit but a deposit to hold the MH that Mr. [redacted] violated.
Thank you for the opportunity to resolve this complaint.
Gene W[redacted]
Law Property Management

I have discussed this with [redacted] and she says that she was okay with [redacted] credit report, and told [redacted] on the phone that this was the case. [redacted] also is very clear on what constitutes a denial - a felony, owing money to one or more utility companies, and owing money to a property manager. If [redacted] or [redacted] paid the property manager, and also the two utility companies, He would still be denied as a tenant. [redacted] states that in the phone call with [redacted] she never said they both could be approved, however, she did say that [redacted] could be approved for a rental if she met the income requirements. This may have confused [redacted], however, We can't approve [redacted] as he has a felony on his report.We pay a 3rd party ([redacted]) to do background and credit checks, and that is what the application fee goes to. Any party denied may feel this is a scam, but how else can we do a credit and background check, if we don't pay for it, and we do this by collecting the application fee ($35 per person) from a prospective tenant. Our policy is that it is the tenant's responsibility and charge for the background check. Both [redacted] and [redacted] were told ahead of time that a felony or owing money to a utility or property manager will get them denied. They both said that is not an issue, and that may be true for [redacted], but not [redacted]. Law Property receives many applications, including doing some denials every month,  and the application fee is consistently charged to prospective tenants to pay for credit and background searches to ensure the tenants we approve are satisfactory to the owners that we represent. To settle this complaint, even though we do not believe [redacted] allegations are correct, Law Property will mail her a check for $35, her application fee, as she is not the applicant with the felony and may not have been aware of [redacted]'s record. Please reply with an address for [redacted], if this settlement is acceptable to [redacted], and we will send her the $35. The security hold fee has already been returned to [redacted], as stated in our previous response, per his signed request.

Law Property Management disagrees with the assertions and validity of Mr. [redacted]’s complaint and further assert that Mr. [redacted]’s tenant, [redacted], who is in what we believe is a subletting situation, and Mr. [redacted] have been given opportunities to pay without penalty or a lesser penalty at...

earlier dates and have adamantly refused to make these payments which have now resulted in the largest of the fees being owed. Mr. [redacted] purchased the MH at 2343 Elliot from our client, the park owner, in April 2015. We do not allow subletting, which is the situation we believe Mr. [redacted] has created (he is the only person on the lease) and communication of notices such as rent increases when posted legally and mailed to the address we have, the residence, are his and his tenant’s responsibility to resolve.
The notice of rent increase attached was served/posted by a 3rd party server and mailed to the address on file, the residence. LPM did not receive the letter back as unable to be delivered as mailed. The 3rd party process server has executed a proof of service as required by law. The document was served July 27, 2016 and clearly shows the rent increase amount and the effective date of November 1, 2016. There were more than 50 notices processed in a similar legal manner, and no other tenants have expressed issues with the process. A 3 day – 30 day notice was issued for no payment of the rent increase on November 11, 2016. This document was again served/posted by a 3rd party server and mailed to the address on file, the residence. The 3rd party process server has executed a proof of service as required by law on this document also. On November 15, 2016 an LPM Property Manager, Bobbie V[redacted], spoke with the tenant at the residence, [redacted], and told her that she owed the additional rent from the rent increase and the tenant [redacted] (Mr. [redacted]’s tenant) and if she paid by the end of the 15th, that there would be no additional late fees, just the cost of serving the notice ($50) and the $25 rent difference. Ms. [redacted] said she was not going to pay it. As the process server is attesting that the documents were served/posted and mailed, we do not believe the tenant’s assertion that they did not get the notice, especially when all other tenants did get the notices.
On November 17, 2016 Bobbie V[redacted] of LPM spoke with Mr. [redacted], and although he was angry about the late fees and notice, she asserted that the tenant is his to manage, and if she did not give him the posted/served/mailed notices, that it is his issue with his tenant. Again, the address for the property is the only address Mr. [redacted] has given us for communications. It is Mr. [redacted]’s responsibility to get the money from his tenant, not LPM, as she is not on our lease. Mr. [redacted] refused at that time to pay the balance due, which was $100 less than the actual payment.
The lease attached shows the late fees that are required for non-payment of any balance due, and the tenant was charged accordingly. The lease in other sections define tenant’s responsibility to let LPM know of any contact information change. Ms. [redacted] refused to pay the $25 on November 15, 2016 with no fees, other that service of notice. She also was negligence of communicating to Mr. [redacted] of the rent increase notice. As LPM does not allow subletting and Mr. [redacted] has chosen to allow another person to occupy the residence, he is responsible for her actions or inactions. Mr. [redacted] also adamantly refused to pay the balance due when it was $100 less than actually paid. LPM sees no reason to not have Mr. [redacted] pay the rent increase ($25), the service process fees for 2 notices ($100), the late fees due thru November 17th($100),  and the additional late fees ($100) when the balance was finally paid. Ms. [redacted]’s and Mr [redacted]’s refusal to communicate amongst themselves and pay at earlier junctures have resulted in this final large amount actually paid.
Gene W[redacted]
Law Property Management

Law Property Management appreciates the opportunity to respond to the complaint filed by [redacted]. The security deposit (money order) for $400 was returned to [redacted] was co-applicant with [redacted]) on July 6, 2015, per his fax request attached.On June...

30, 2015 [redacted] came into our office to apply for an RV space at the [redacted] asked what the requirements were for approval, and was told by [redacted], Law Property Management, that one can't have any felonies in the past 5 years, no evictions, no funds owed to a property management company for past debt or damages, no amounts owed for past utility service, and a credit score of 550 or better. These general requirements are the same for all applicant/prospective tenantsand are communicated to all applicants at the time of application. [redacted] said that that should not be a problem. [redacted] completed an application, dated June 30, 2015, paid $400 to hold the property at [redacted], and signed a Security Deposit Form to hold the property (dated July 1, 2015). [redacted] also completed an application, dated June 30, 2015.The applicant's credit and criminal report was then run through [redacted] similar to all other applications. The applicants were denied because [redacted] had a felony dated 06/12/2012, and had collections for [redacted], and [redacted] (credit report excerpt and denial letter attached).[redacted] was then called and informed her that she and [redacted] could not be approved. [redacted] asked if they were going to get the deposit (holding fee of $400) back and was told yes. She was asked when they were going to pick up their money order, and [redacted] said she would call [redacted] and call us back. [redacted] left voice mail on July 6, 2015 telling me that Annie called him and told him that they were turned down because of what was in the credit report. [redacted] called [redacted] back on July 7, 2015, reiterated that they were denied, and asked him when he would pick up the deposit (hold fee money order). He said he was in Texas and asked if [redacted], his girl friend, could pick up the deposit. [redacted] did not sign the Security Deposit Form, and therefore could not be allowed to pick up the money order,without written permission from [redacted] (notarized if he is not in our office to personally sign the request). On July 7, 2015 [redacted] was faxed the Security Deposit Refund form and the credit denial letter from [redacted] He signed these documents, had them notarized, and requested that the deposit/hold fee money order be mailed to him, [redacted].  The money order was mailed to [redacted] per his request in the fax.The tenants, [redacted] and [redacted] were not "scammed" out of their application fee, and the deposit/hold fee money order was returned to [redacted], the only one who signed the Security Deposit Form. Our policy is to review with all applicants a summary of the requirements before they submit their application(s) and ensure that the applicants qualify verbally before we accept money so that they know what we expect. Law Property Management pays a 3rd party company to do the credit checks for us so returning their application fee is not an option. Please contact Law Property Management if additional information is needed. The excerpt of the credit report was onlyprovided to provide concrete details to answer the complaint by [redacted], and not to share confidential information. As [redacted] is stating we denied without proper reason, we have submitted this information in answer to her complaint.We could not release the funds to [redacted] without the written approval of [redacted], and he submitted written approval to release the money order to him, not [redacted].Sincerely,Law Property Management

Complaint: [redacted]I am rejecting this response because:
I was never given an option to pay less than $225.00 in fees. This for a rent payment that was made more than a week before it was due but was $25.00 short because of miscommunication. I believe that is bad business that other potential customers of Law Property Management should know about. Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:First I would like to point out that by law anytime they receive a deposit and they keep it they are required to send a letter explaining why they keep the deposit which they have said and it was a deposit  so I never got one with in the 21 days so it is to be returned to me in full without any other explanation by law, and as I have pointed out in my complaint that they was trying to get me to sign some other paper before the wrong  lease was given to me as they was trying to get me to sign a lease that was for 650 not 600 so as to they saying they prepared a lease and gave it to me that is false as I never seen one that was correct, so when they say I chose not to sign a lease that was prepared wrong yes I did how ever as I also pointed out in my complaint that I also was going to come back in the morning which I was told was OK when I called to come in the following day  April 1st I told Bobbie was not their and I had to wait till Tuesday may 5th and left a message asking for my deposit back she didn't return my deposit till may 6th  in which she did cal me 2 or 3 or so time in which I told her to lessen to her recording from march 21st in which she told me they weren't   like the other company's and they would give me back all the money if I chose not to rent the place for any reason,I would also like to point out as well I was willing to move in on the 21st they would not let me cause they still needed to clean and wanted to do the kitchen floor so they were not holding it for me so their saying that is a totally false ,as far as to being told I could not rent from they I was told that when I told her I couldn't sign the 2 page document she wanted me to sign that said I would have to paint and wash the out side of the trailer and keep the inside walls washed down and she said it was just stander form and theywouldn't make me do that so in one hand they want to use there writing from and the other they dont go by them,one more time I would like to point out by law they can call it what ever they want but it was a security deposit and I didn't receiver a letter with in 21 days so they have to give the it back in full.Idaho’s Security Deposit Law Under Idaho Code Sections 6-320 & 6-321: Any money deposited with a landlord that is not “rent” is a “security deposit.” 
is not “rent” is a “security deposit.”
Sincerely,[redacted]