Lawley's Team Ford

Revdex.com Jefferson St NE Suite A Albuquerque, NM RE: Claim ID#*** Dear Sirs, Thank you for your information on the claim ID indictedWe greatly appreciate the business of all of our customers and make every effort to ensure that they are completely satisfied with their
repair.It is a matter of policy to charge a tire disposal fee as we are required to properly dispose of all waste tiresMany states have established waste tire management funds to address issues related to discarded tiresExamples include tire disposal, remediation of illegally dumped tires, recycling, and consumer educationThis fee is charged on a per tire sold basis, not on a per tire returned as it is easier to associate the fee with a particular vehicle being servicedIn this instance, we were not aware that this customer was unhappy with the fee charged, and will be refunding the amount of the $chargedThank you,Lawley Automotive