Lawroom

To Whom This May Concern,We strive to provide accurate and reliable information about our products and servicesHowever, human mistakes do happen and we cannot be responsible for any typographical errors and reserve the right to cancel orders due to such occurrences This order has been successfully canceled and refunded the full purchase price of $ [redacted] We would be more than happy to assist our customer in finding a suitable Laptop within their price range as we do not offer complete laptops for $ One of our Sales Representatives will contact our customer within the next hours to assist and we will also offer a discount on the item our customer selects due to the inconvenience.If you would like to contact us directly please feel free to call us at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I believe their is not anything more you can do at this time, they refuse to do the right thing I did not cancel the order they refused to fill itThe courts and states attorney generals may have better luckThank you for your help.*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us and sincerely apologize for the inconvenience that this may have caused.We strive to provide accurate and reliable information about our products and servicesHowever, human mistakes do happen and we
cannot be responsible for any typographical errors and reserve the right to cancel orders due to such occurrences*** ***s was refunded for the purchase of $for the Acer Predator Gaming Mousepad and is free to keep the item. We would be more than happy to assist our customer in finding a suitable Laptop within their price range as we do not offer complete laptops for $34.99. One of our Sales Representatives will contact our customer within the next hours to assist and we will also offer a discount on the item our customer selects due to the inconvenience.If you would like to contact us directly please feel free to call us at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

We understand that the customer is upset about not being able to purchase with us here at the FactoryOutletStore.comWe no longer have any funds for this customer as the order was previously refunded and closed Customer may contact the Manfacturer directly for more assistance.Again, we sincerely apologize about this issue as we no longer have an order for this customer.Customer Relations Department

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us and sincerely apologize about the inconvenience.After reviewing this complaint along with our notation history we do show that we have made several attempt to attempt to rectify this issue directly with
our customer We have not been able to reach our customer inorder to make return arrangements Please have our customer contact us directly at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.We here at FactoryOutletStore pride ourselves in excellent Customer Service and will continue to work with our customer to ensure their refund satisfactionIf you would like to speak with us directly please feel free to contact us at ###-###-#### Customer Relations Department

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
days after the purchase, sale and ad is still available at vendor's site, order should be honored and product should be shipped, if not the color/model selected, an equivalent to it according to the ad.Attached are proof of the ad being valid still during 09-** and 09-**
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Business did not correct the problem immediately on the site and left the ad days later than when the purchase occurred
Full reimbursement is the least the business should do, being that an alternate product is currently available through manufacturer, at least MSRP should be refunded in order for customer to acquire a replacement through a different vendor, especially since the error was not corrected as previously stated
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The order amount displayed on our system is $We have processed a full refund of $as of 11/**/It is not exactly clear why there is a delta of $I have attached a screenshot of the transaction for reviewWe are following up with our partner NewEgg to understand if the
customer was charged any additional fee's from their end

To Whom This May Concern,We regret that you are not happy with the purchase made with us and sincerely apologize about the inconvenience that this has caused.Your order was placed on 9/**/@ 6:43pm and was sent to our warehouse for shipping on 9/**/ We were alerted that the item was out
of stock and no longer available We contacted our customer immediately to make them aware of the issue:Feedbackcx called in the ref of email informed cx the unit has been discontinued cx say he needs the unit anyhow you can contact the manufacture and get that unit form them and ship the unit to me informed we will not be able to get the unit in stock so we will refund your money within 2-bds cx okAs agreed, our customer's PayPal account has be fully refunded using Transaction ID #*** and the order has since been canceled We sincerely regret we were not able to fill this order in a timely fashion.If you would like to contact us at your convenience please feel free to call ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard and we will be more than happy to assist.Customer Relations Department

To Whom This May Concern,We strive to provide accurate and reliable information about our products and services. However, human mistakes do happen and we cannot be responsible for any typographical errors and reserve the right to cancel orders due to such occurrences.  This order has been successfully canceled and refunded the full purchase price of $34.99. [redacted] We would be more than happy to assist our customer in finding a suitable Laptop within their price range as we do not offer complete laptops for $34.99.  One of our Sales Representatives will contact our customer within the next 24 hours to assist and we will also offer a discount on the item our customer selects due to the inconvenience.If you would like to contact us directly please feel free to call us at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 The mouse pad was returned and they had a chance when ordered to call or email me that they made a error but they did not, they sent the mouse pad that was not ordered see attachments. It only became a human error after I bought it. They have broken interstate commerce laws by not shipping the correct item and sending the pad trying to send fraudulent item across state lines and using a alternate web site to fraud customers in listing something they never intended to sale. I will only settle on the laptop ordered and which they act ted as if they were sending but did not. A human error is corrected by contacting the customer not buy sending a fraudulent item. Please get them and Rakuten to do the right thing and honor the order. [redacted]
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]