The contracted work to replace their "rickety spiral staircase" has been completedClearance is above code standard, she needs to measure it again correctlyCustomer stated to use existing material, which was what was usedThere is no splintering, no nail holes and everything is levelLawver Construction, Incwas paid in full only after the customer walked the job and stated it all looked greatNo refund will be issued
Complaint: [redacted] I am rejecting this response because: Yes, the complainants daughter did work for us which is why we hired him in the first place She was a great employee and when she referred her father, she explained they were having financial difficultiesWe figured since he was a contractor and we trusted her, we would interview him We did and felt comfortable giving him the jobUnfortunately the job was bad and when we complained, she gave her notice to quit I have all correspondence and feel bad that we ever hired in in the first place because we lost a good employee for our son over this mess She quit showing up for work once we had asked her dad to fix the issues, again, not sure if you want this paperwork, but I have no problem showing this to you along with the payroll records which show she was paid as well as given food and clothing due to her situation It is sad that this family is using that for reasons that have nothing to do with her ex employment We understand why she left, she is being loyal to her father.However, he did a horrible jobI cannot take pictures if the underside of the stairs to show you it pulling away, which is why I ask you to come look at it I never saw them working, they worked in the guest house, so not sure why slamming doors was even mentioned The hours? We work from home so again, not sure why the hours were a problem mentioned now and never before as they could work from morning till night This is grabbing at straws nothing to do with the work We did have other contractors look at the job, they all said they have to pull out the work that was done to fix it as an amateur with a toy tool set could do a better job If you like, I can provide you with that information.We are not bad mouthing anyone, however, we own a website and we allowed his daughter to refer her dad on that website, but after what he did to us, we are trying to warn others before they are next in line writing to you The work is shoddy, period Its uneven, unlevel, not even sitting on the floor, low clearance, bad materials It would be impossible to show you pictures of splintering wood for the railings, someone has to come and see it If you look at if from afar as the pictures he provided, it looks okay but walk up to it? Its obvious This is the most unprofessional job ever His daughters employement, slamming doors is RIDICULOUS and has nothing to do with this other than she quit showing up AFTER our issue with him, and that can be proven at any time Please understand we want nothing to do with this company including them trying to fix anything, which was after we already made the complaint They are incompetent, and it is a shame they call themselves contractors We did block them from contacting us due to the instability of the situation and the scary way this family actually operates We would like them to remain as far from us as possible as their are some serious issues there As this has NOTHING to do with the work performed, we are taking it up with an attorney instead of doing it here We are in the process of filing the final complaint with the state of Colorado against the license he holds We will let you know the outcome We are asing for 100% refund, he can definitely come and get and reuse this outdoor decking material if he so desires Thank you Sincerely, [redacted]
The contracted work to replace their "rickety spiral staircase" has been completedClearance is above code standard, she needs to measure it again correctlyCustomer stated to use existing material, which was what was usedThere is no splintering, no nail holes and everything is levelLawver Construction, Incwas paid in full only after the customer walked the job and stated it all looked greatNo refund will be issued
Complaint: [redacted] I am rejecting this response because: Yes, the complainants daughter did work for us which is why we hired him in the first place She was a great employee and when she referred her father, she explained they were having financial difficultiesWe figured since he was a contractor and we trusted her, we would interview him We did and felt comfortable giving him the jobUnfortunately the job was bad and when we complained, she gave her notice to quit I have all correspondence and feel bad that we ever hired in in the first place because we lost a good employee for our son over this mess She quit showing up for work once we had asked her dad to fix the issues, again, not sure if you want this paperwork, but I have no problem showing this to you along with the payroll records which show she was paid as well as given food and clothing due to her situation It is sad that this family is using that for reasons that have nothing to do with her ex employment We understand why she left, she is being loyal to her father.However, he did a horrible jobI cannot take pictures if the underside of the stairs to show you it pulling away, which is why I ask you to come look at it I never saw them working, they worked in the guest house, so not sure why slamming doors was even mentioned The hours? We work from home so again, not sure why the hours were a problem mentioned now and never before as they could work from morning till night This is grabbing at straws nothing to do with the work We did have other contractors look at the job, they all said they have to pull out the work that was done to fix it as an amateur with a toy tool set could do a better job If you like, I can provide you with that information.We are not bad mouthing anyone, however, we own a website and we allowed his daughter to refer her dad on that website, but after what he did to us, we are trying to warn others before they are next in line writing to you The work is shoddy, period Its uneven, unlevel, not even sitting on the floor, low clearance, bad materials It would be impossible to show you pictures of splintering wood for the railings, someone has to come and see it If you look at if from afar as the pictures he provided, it looks okay but walk up to it? Its obvious This is the most unprofessional job ever His daughters employement, slamming doors is RIDICULOUS and has nothing to do with this other than she quit showing up AFTER our issue with him, and that can be proven at any time Please understand we want nothing to do with this company including them trying to fix anything, which was after we already made the complaint They are incompetent, and it is a shame they call themselves contractors We did block them from contacting us due to the instability of the situation and the scary way this family actually operates We would like them to remain as far from us as possible as their are some serious issues there As this has NOTHING to do with the work performed, we are taking it up with an attorney instead of doing it here We are in the process of filing the final complaint with the state of Colorado against the license he holds We will let you know the outcome We are asing for 100% refund, he can definitely come and get and reuse this outdoor decking material if he so desires Thank you Sincerely, [redacted]