Layfield & Barrett

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The problem with Layfield & Wallace have not been resolve at all it is so bad now the new lawyer have drop meHe have taking the law that was working on the field side and said she a good lady we had lunch and talk about your case I ask he did that .now I have no idea what to do with the bills this had me to make and I am so upset about it all Attorneys have put a bad taste in my mouth they lies so much
Regards,
*** ***

I am in receipt of the above-referenced complaint. Due to confidentiality obligations, I am somewhat limited in my ability to respond to the complaint. However, I can confirm that this firm (which was...

formerly known as Layfield & Wallace) did represent Ms. [redacted] up until the time that she terminated our attorney-client relationship. We have no information that Ms. [redacted]’s case was closed by an adjuster for Ralph’s Market. We know only that, prior to Ms. [redacted] firing this law firm, all information required to present and advocate for her claim was timely provided to the adjuster with whom we were in contact and communications with that adjuster were active and continuing. 
It appears Ms. [redacted]’s frustration is that she has been billed by the chiropractor who treated her after her accident, Dr. [redacted]. We have not been provided any bills or account information related to Ms. [redacted] by Dr. [redacted]’s office, so we have no first-hand information concerning the bill Ms. [redacted] disputes. The assertion that [redacted] at this officer “passed the bill” to Ms. [redacted] is inaccurate. We received no such bill to pass to her, and Ms. [redacted] has never spoken to or corresponded with Ms. [redacted].
 
Although we have no knowledge of or involvement in the chiropractic billing to which Ms. [redacted] objects, we would like to assist her if possible. Therefore, I will be calling Dr. [redacted]’s office to request that it consider waiving Ms. [redacted]’s bill. If we are successful at obtaining such a waiver from Dr. [redacted]’s office, I will write you and Ms. [redacted] to confirm that.
 
Please feel free to contact me with any additional questions about this matter.
 
Best regards,
 
[redacted]
 
Following up on my email yesterday afternoon, I have received confirmation (attached) that Dr. [redacted]’s office is waiving [redacted]’s bill in its entirety and closing out her account. Please inform Ms. [redacted] that she has no further financial responsibility for the chiropractic care she received related to her case. Please confirm that this consumer complaint has been resolved adequately and is being closed out with no further action by the Revdex.com.
Thank you.
[redacted]
 
[redacted]
General Counsel and Utah Managing Attorney
 
E-mail:[redacted]Phone:[redacted]• Fax:[redacted]
Layfield & Barrett, APC•[redacted] •[redacted] •** •[redacted] •USAThis message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. Please send us by fax any message containing deadlines as incoming e-mails are not screened for response deadlines. The integrity and security of this message cannot be guaranteed on the Internet.
 
 
---------- Forwarded message ----------From: ** <[redacted]>To: [redacted] <[redacted]>Cc: Date: Fri, 1 Apr 2016 04:01:23 +0000Subject: Re: [redacted] Document: 2016.03.31 to [redacted] re client - [redacted] (File #: 15-[redacted]) 
Dear Mr [redacted]
Thank you for informing of the status of Ms [redacted]'s case. 
It will not be a problem. I will let my office know that due to patient's financial difficulty we will waive our bill for the services that were rendered to her. Thank you for all your help. 
[redacted] DCSent from my iPhone
On Mar 31, 2016, at 5:08 PM, [redacted] <[redacted]@layfieldbarrett.com> wrote:
Dr. [redacted] – Please see attached letter and let me know if you have any questions or follow-up.
Thanks,
[redacted]
 
[redacted]
General Counsel and Utah Managing Attorney
 
E-mail:[redacted]@layfieldbarrett.comPhone:[redacted]• Fax:[redacted]<image017.png><image018.png><image019.png><im...⇄ /> Layfield & Barrett, APC•[redacted] •[redacted] •** •[redacted] •USAThis message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. Please send us by fax any message containing deadlines as incoming e-mails are not screened for response deadlines. The integrity and security of this message cannot be guaranteed on the Internet.
 
 
 
 
<2016.03.31 to [redacted] re client - [redacted].pdf>

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The problem with Layfield  & Wallace have not been resolve at all it is so bad now the new lawyer have drop me. He have taking the law that was working on the field side and said she a good lady  we had lunch and talk about your case  I ask he did that .now  I have no idea what to do with the bills this had me to make and  I am so upset about it all . Attorneys have put a bad taste in my mouth they lies so much......
Regards,
[redacted]