Layne-Texas

This situation has been worked out with this customer and the resolution should be met with his satisfactionWe did mistakenly send this customer the wrong part and have subsequently reshipped the correct part along with a return label to get the incorrect part back, which has already arrived back
hereWe followed up with the customer via phone today to make sure that he was happy and he stated that he would be following up on his complaint to let you know everything has been worked out.Thanks,M*** ***Sales Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12885797, and find that this resolution is satisfactory to me.
Regards,
J[redacted]