I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Plantation Mechanical did a service call yesterday to resolve issues with their earlier installation of the GE rangeThey were successful in identifying and fixing the issue with the gas conversion kit installation and gas orificesDuring the visit, they took full accountability for the original installation gaff, even though the original installation was a few months beyond the one year installation guaranteeI was pleased with how they resolved the issueClearly, the Revdex.com complaint was a very useful catalyst for them to recognize that the issue was a serious one that needed their attention.At this point, because they resolved the issue, what are my options for the complaint? Am I able to pull down the complaint? Or, edit the text with an update about the resolution? At this point, though I think they could be slightly more responsive to phone calls, they did the right thing in terms of getting to high quality work.Lastly, thanks for your complaint logging process Regards, [redacted] ***
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this...
complaint resolved.Plantation Mechanical did a service call yesterday to resolve issues with their earlier installation of the GE range. They were successful in identifying and fixing the issue with the gas conversion kit installation and gas orifices. During the visit, they took full accountability for the original installation gaff, even though the original installation was a few months beyond the one year installation guarantee. I was pleased with how they resolved the issue. Clearly, the Revdex.com complaint was a very useful catalyst for them to recognize that the issue was a serious one that needed their attention.At this point, because they resolved the issue, what are my options for the complaint? Am I able to pull down the complaint? Or, edit the text with an update about the resolution? At this point, though I think they could be slightly more responsive to phone calls, they did the right thing in terms of getting to high quality work.Lastly, thanks for your complaint logging process.
Regards,
[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Plantation Mechanical did a service call yesterday to resolve issues with their earlier installation of the GE rangeThey were successful in identifying and fixing the issue with the gas conversion kit installation and gas orificesDuring the visit, they took full accountability for the original installation gaff, even though the original installation was a few months beyond the one year installation guaranteeI was pleased with how they resolved the issueClearly, the Revdex.com complaint was a very useful catalyst for them to recognize that the issue was a serious one that needed their attention.At this point, because they resolved the issue, what are my options for the complaint? Am I able to pull down the complaint? Or, edit the text with an update about the resolution? At this point, though I think they could be slightly more responsive to phone calls, they did the right thing in terms of getting to high quality work.Lastly, thanks for your complaint logging process Regards, [redacted] ***
Business called and stated the complaint has been resolved
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this...
complaint resolved.Plantation Mechanical did a service call yesterday to resolve issues with their earlier installation of the GE range. They were successful in identifying and fixing the issue with the gas conversion kit installation and gas orifices. During the visit, they took full accountability for the original installation gaff, even though the original installation was a few months beyond the one year installation guarantee. I was pleased with how they resolved the issue. Clearly, the Revdex.com complaint was a very useful catalyst for them to recognize that the issue was a serious one that needed their attention.At this point, because they resolved the issue, what are my options for the complaint? Am I able to pull down the complaint? Or, edit the text with an update about the resolution? At this point, though I think they could be slightly more responsive to phone calls, they did the right thing in terms of getting to high quality work.Lastly, thanks for your complaint logging process.
Regards,
[redacted]