Shutters delivered incorrect mount Outside versus inside, gaps in framing we were specific in order requesting same shutters as a previous orderManufacturer offered $discount if we keptShutters cost over $5,Store said their hands tiedToken amount for error
Shutters delivered incorrect mount Outside versus inside, gaps in framing we were specific in order requesting same shutters as a previous orderManufacturer offered $discount if we keptShutters cost over $5,Store said their hands tiedToken amount for error
Purchased new floors, $16k worth of ceramic and hardwoodTheir installer was the most unprofessional person I have ever dealt with! Never cleaned up his work area at the end of the dayWe had to walk threw ceramic chips, dust and wood chips all over our front porch ea evening after he leftNever met a schedule, everWorked about five hrs at best each dayHis truck dripped oil on my driveway and he poured the remainder of his ceramic compound at the end of m driveway each dayReal class act! I called the Alexanian sales guy who was so pleasant when he wanted the sale who never called me back but told the installer I wasn't happen, who confronted meNo one from the store has followed up, dropped by to se the work of their contractor, despite me calling the storeI will not deal with this company ever again***!
Purchased hardwood floors that were defective with poor millwork, which led to lots of gaps and floors with different widthsFloors where climatized properly after purchaseCompany admitted to faults in floors but did not want to help us to the fullest
Alexanian has blamed us for not storing the floors probably after purchase but we did keep it in the appropriate climate controlFloor installers that carried an NWFA declined install of the floors
Shutters delivered incorrect mount Outside versus inside, gaps in framing we were specific in order requesting same shutters as a previous orderManufacturer offered $discount if we keptShutters cost over $5,Store said their hands tiedToken amount for error
Shutters delivered incorrect mount Outside versus inside, gaps in framing we were specific in order requesting same shutters as a previous orderManufacturer offered $discount if we keptShutters cost over $5,Store said their hands tiedToken amount for error
Purchased new floors, $16k worth of ceramic and hardwoodTheir installer was the most unprofessional person I have ever dealt with! Never cleaned up his work area at the end of the dayWe had to walk threw ceramic chips, dust and wood chips all over our front porch ea evening after he leftNever met a schedule, everWorked about five hrs at best each dayHis truck dripped oil on my driveway and he poured the remainder of his ceramic compound at the end of m driveway each dayReal class act! I called the Alexanian sales guy who was so pleasant when he wanted the sale who never called me back but told the installer I wasn't happen, who confronted meNo one from the store has followed up, dropped by to se the work of their contractor, despite me calling the storeI will not deal with this company ever again***!
Purchased hardwood floors that were defective with poor millwork, which led to lots of gaps and floors with different widthsFloors where climatized properly after purchaseCompany admitted to faults in floors but did not want to help us to the fullest
Alexanian has blamed us for not storing the floors probably after purchase but we did keep it in the appropriate climate controlFloor installers that carried an NWFA declined install of the floors