Le Valet Cleaners Reviews (1)
Le Valet Cleaners Rating
Description: Dry Cleaners
Address: 8115 Old Dominion Drive, McLean, Virginia, United States, 22102
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Description: Dry Cleaners
Address: 8115 Old Dominion Drive, McLean, Virginia, United States, 22102
Phone: |
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Add contact information for Le Valet Cleaners
Review: Dear Sir or Madam,I have been a customer of this dry cleaners for a couple of years. Recently, I sent several items as usual for dry cleaning and these items were lost. The owner is refusing to take responsibility for the disappearance of these items even though 2 of the 5 items that I had reported missing were found stashed in a corner in the store and were returned to us with the apology of one of the employees.When we contacted them to complain we were faced with a very rude and unyielding owner who claimed that they do not make mistakes and that each item is numbered upon arrival. We explained that the two items that showed up after numerous inquiries on our part were not numbered and that her colleague expressed her apologies for this mishap. At this point, I still have three articles of clothing missing and no intention on the owners' part to cooperate or reimburse for the missing items.the value of the missing articles of clothing exceed $300.We are no longer using their services but it is necessary that it be known that they are a dishonest business.Desired Settlement: We need to be reimbursed for the value of the missing articles or to have the missing articles be returned to us.