Leadcorp Media

Dear Mr [redacted] : Thank you for your responseWhen I signed up for information on that page, I was expecting data from "mystudentloanreduction" and was expecting up to messages a monthThe text message I had received stated that I would receive up to messages a month and didn't clarify where it was coming fromThe discrepancy of quantity of text messages and lack of information as to whom was contacting me left me to research the number providedWhen I researched the source I found it to be from your company and not the site I had visitedYou claim the link I signed up for is in fact where I opted in to be contacted, I do not deny filling out the form I request for you to clarify for future users that leadcorpmedia will be the one contacting the individual or provide a list of affiliates in the privacy policy, as well as providing more accurate informationThe discrepancy and lack of clarity led me to file this complaintI appreciate your time and consideration Cordially, [redacted]

Hello ***, #ffffff;">My name is [redacted] and I am the CEO at Leadcorp MediaWe have been active members of the lead generation community for over years and do our very best to circumvent any situations such as the one described in your complaintThis is our first ever complaint with the Revdex.com and we want to acknowledge and apologize for any ill experience you have had as a result of our companyThat said, I want to personally explain our side of the situation that spurred your complaintWe have measures in place to ensure that what you described does not happen, and we feel as though your dissatisfaction is misdirected Leadcorp Media utilizes a third-party program called Trusted Form to verify independent proof of ofor all of our leads to ensure that no one is contacted without their consentThis program captures a real-time screenshot of our landing page once a consumer submits their informationIt also collects general logistical information such as the IP address, time the site was visited, and the browser used by the consumerYou can read about the specifics of the program here The benefit of taking the compliance measure described above is because it protects both the consumer and advertiserAfter receiving notice of your complaint, we checked our database for your Trusted Form certificateYou can personally view the screen shot that was taken on the exact day and time that you filled out the form hereWe also verified the IP address (this is a unique identifier/numerical label that is assigned to a computer, phone, etc) that the information came from and the geolocation of the electronic device matches the county in Washington from which your zip code originates Therefore, we have concrete proof that you did fill out the contact form on our websiteWe understand that you did this without the understanding that you would be contacted via text messageHowever, as you can see on the third-party screen shot, this was not negligence on our partThe second sentence of the four sentence disclosure states that in accordance with TCPA regulations, your submission is consent to contact you via telephone, automated messages, SMS and MMS messaging Since receiving notice of your complaint, we have taken the necessary measures to add you to our Do Not Call registryYou will not be contacted by us again Taking into consideration the information that I have given above, we kindly ask you to recant the only complaint that we have ever receivedWe pride ourselves on fair business practices and we feel as though we exhibited those procedures herePlease let me know if you are still unsatisfied with this informationWe are willing to further substantiate our position if you do not feel this is a satisfactory response Thank you, *** [redacted] CEO LeadCorp Media Cell: Fax: AIM: ***LCM Email: ***@Leadcorpmedia.com Web: http://www.Leadcorpmedia.com

--------- Forwarded message ----------
From: *** ***
Date: Tue, Oct 14, at 8:PM
Subject: Compliant resolved
To: [email protected]
Compliant regarding ID *** is resolved

Dear Mr. [redacted]:
Thank you for your response. When I signed up for information on that page, I was expecting data from "mystudentloanreduction" and was expecting up to 4 messages a month. The text message I had received stated that I would receive up to 3 messages a month and didn't clarify where it was coming from. The discrepancy of quantity of text messages and lack of information as to whom was contacting me left me to research the number provided. When I researched the source I found it to be from your company and not the site I had visited. You claim the link I signed up for is in fact where I opted in to be contacted, I do not deny filling out the form.
 I request for you to clarify for future users that leadcorpmedia will be the one contacting the individual or provide a list of affiliates in the privacy policy, as well as providing more accurate information. The discrepancy and lack of clarity led me to file this complaint. I appreciate your time and consideration.
 
Cordially,
 
[redacted]

Hello [redacted],
 
sans-serif; background: #ffffff;">My name is [redacted] and I am the CEO at Leadcorp Media. We have been active members of the lead generation community for over 10 years and do our very best to circumvent any situations such as the one described in your complaint. This is our first ever complaint with the Revdex.com and we want to acknowledge and apologize for any ill experience you have had as a result of our company. That said, I want to personally explain our side of the situation that spurred your complaint. We have measures in place to ensure that what you described does not happen, and we feel as though your dissatisfaction is misdirected. 
 
Leadcorp Media utilizes a third-party program called Trusted Form to verify independent proof of opt-in for all of our leads to ensure that no one is contacted without their consent. This program captures a real-time screenshot of our landing page once a consumer submits their information. It also collects general logistical information such as the IP address, time the site was visited, and the browser used by the consumer. You can read about the specifics of the program here. 
 
The benefit of taking the compliance measure described above is because it protects both the consumer and advertiser. After receiving notice of your complaint, we checked our database for your Trusted Form certificate. You can personally view the screen shot that was taken on the exact day and time that you filled out the form here. We also verified the IP address (this is a unique identifier/numerical label that is assigned to a computer, phone, etc) that the information came from and the geolocation of the electronic device matches the county in Washington from which your zip code originates. 
 
Therefore, we have concrete proof that you did fill out the contact form on our website. We understand that you did this without the understanding that you would be contacted via text message. However, as you can see on the third-party screen shot, this was not negligence on our part. The second sentence of the four sentence disclosure states that in accordance with TCPA regulations, your submission is consent to contact you via telephone, automated messages, SMS and MMS messaging. 
 
Since receiving notice of your complaint, we have taken the necessary measures to add you to our Do Not Call registry. You will not be contacted by us again.
 
Taking into consideration the information that I have given above, we kindly ask you to recant the only complaint that we have ever received. We pride ourselves on fair business practices and we feel as though we exhibited those procedures here. Please let me know if you are still unsatisfied with this information. We are willing to further substantiate our position if you do not feel this is a satisfactory response.
 
Thank you, [redacted].
[redacted] CEO
LeadCorp Media
Cell: 619.742.4030
Fax: 866.725.1816
AIM: [redacted]LCM
Email: [redacted]@Leadcorpmedia.com
Web: http://www.Leadcorpmedia.com

Review: I'm recieving texts from this company claiming that I signed up for 3 text per month, of which I did not do. If I send a text asking them to stop, it threatens to change monies to my cellphone carrier.Desired Settlement: I wish for the contact to cease without any charges, as I have not requested the contact nor any services.

Business

Response:

Hello [redacted],