I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
The purpose of this correspondence today is to update your company on ID number: [redacted] .We had tried to contact this guest on separate occasions without a responseWe were in no way dodging this guest and wanted to take care of the issue The guest would have been automatically refunded if it had not been for multiple credit cards being on fileThis created a situation where we had to get in contact with the guest to verify which credit card the refund should be processed on In regards to the breakfast complaint, our breakfast bar attendant had called in sick on short notice and there was a period of time where there was nobody to work on the breakfast bar This time period was about half an hour until the General Manager came in to serve the guests himselfFinally, the guest called in and the call was taken by the General Manager The guest was refunded in the amount of $plus tax The guest also stated that he would be staying with us again in the futureThe guest stated that he would be calling the Revdex.com to take care of the review he left This matter has been resolved in every wayThank you.Best Regards, Holiday Inn Express - Harrisonburg, VA
The purpose of this correspondence today is to update your company on ID number: [redacted].We had tried to contact this guest on 2 separate occasions without a response. We were in no way dodging this guest and wanted to take care of the issue. The guest would have been...
automatically refunded if it had not been for multiple credit cards being on file. This created a situation where we had to get in contact with the guest to verify which credit card the refund should be processed on. In regards to the breakfast complaint, our breakfast bar attendant had called in sick on short notice and there was a period of time where there was nobody to work on the breakfast bar. This time period was about half an hour until the General Manager came in to serve the guests himself. Finally, the guest called in and the call was taken by the General Manager. The guest was refunded in the amount of $50 plus tax. The guest also stated that he would be staying with us again in the future. The guest stated that he would be calling the Revdex.com to take care of the review he left. This matter has been resolved in every way. Thank you.Best Regards, Holiday Inn Express - Harrisonburg, VA
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
The purpose of this correspondence today is to update your company on ID number: [redacted] .We had tried to contact this guest on separate occasions without a responseWe were in no way dodging this guest and wanted to take care of the issue The guest would have been automatically refunded if it had not been for multiple credit cards being on fileThis created a situation where we had to get in contact with the guest to verify which credit card the refund should be processed on In regards to the breakfast complaint, our breakfast bar attendant had called in sick on short notice and there was a period of time where there was nobody to work on the breakfast bar This time period was about half an hour until the General Manager came in to serve the guests himselfFinally, the guest called in and the call was taken by the General Manager The guest was refunded in the amount of $plus tax The guest also stated that he would be staying with us again in the futureThe guest stated that he would be calling the Revdex.com to take care of the review he left This matter has been resolved in every wayThank you.Best Regards, Holiday Inn Express - Harrisonburg, VA
The purpose of this correspondence today is to update your company on ID number: [redacted].We had tried to contact this guest on 2 separate occasions without a response. We were in no way dodging this guest and wanted to take care of the issue. The guest would have been...
automatically refunded if it had not been for multiple credit cards being on file. This created a situation where we had to get in contact with the guest to verify which credit card the refund should be processed on. In regards to the breakfast complaint, our breakfast bar attendant had called in sick on short notice and there was a period of time where there was nobody to work on the breakfast bar. This time period was about half an hour until the General Manager came in to serve the guests himself. Finally, the guest called in and the call was taken by the General Manager. The guest was refunded in the amount of $50 plus tax. The guest also stated that he would be staying with us again in the future. The guest stated that he would be calling the Revdex.com to take care of the review he left. This matter has been resolved in every way. Thank you.Best Regards, Holiday Inn Express - Harrisonburg, VA
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]