Leading Business Solutions, Incorporated

Review: Leading Business Solutions called not identifying what their call was in reference to and claiming there was a bill owed to them from September 2013I open all the mail daily and never heard of them. He was very persistant this bill be paid. I asked for a contract or signature confirming his claim. This was unsolicted and no one agreed to this supposed Search EngineOptimization. I googled Leading Business Solutions and right away hit on 2[redacted] Complaint Reviews September 2013 & October 2013. I called the local Revdex.com and they also have complaints in their data base. We don't dobusiness this way. We feel strongly this is not our bill.Desired Settlement: We feel strongly this is not our bll.

Review: On 10/16/2013, we received a phone call from a [redacted], from the collections department, at Leading Business Solutions stating that our company had an outstanding invoice of the about of $1,047.99. I stated, "Well [redacted], I don't know anything of this invoice that you are speaking of. Before a payment is even thought about being processed, I need an invoice." [redacted] stated, "Well if you fax me a check over we can take care of it." It was stated that we do not keep checks in house and that our management company takes care of all of our payments. I was faxed a copy of invoice. First off, my name was wrong on this invoice, so I knew it wasn't legit. Anything that costs money is to be approved from the administrator of my community. At that time, I know for a fact we did not do anything. After googling the company's name, we found that the Leading Business Solutions is a huge scam. There has been multiple reports and we almost fell victim to it as well. We have never done business and this gentleman stated that we entered in a verbal contract. We never do contracts verbal and EVERYTHING is in writing. He spoke with the administrator and tried to collect. We will not pay this bill and others must be warned about this companyDesired Settlement: The billing is unjustifable, we did not approve nor purchase these services. We will not pay nor should we. Others need to be warned as well. A letter of the billing issue to be closed is a must.

Business

Response:

Friday, November-08-13

Dear [redacted],

Here, at Leading Business Solutions, we strive to provide excellent and courteous service to all clients and to conduct business in an ethical and timely manner. Unfortunately, despite our best efforts, we also recognize that misunderstandings and disputes may occasionally occur. It is our company policy to research and resolve each issue to mutual satisfaction.

Upon review of this file, the invoice was credited in full. There will be no further pursuit of payment for this account. The file is now closed. As well, all contact information for **. [redacted]'s has been removed from our database and the company has been placed on our Do Not Call list.

It is always regretful when misunderstandings occur. It is our policy to err on the side of caution, and we prefer to deal with any issues before they escalate. We regret the inconvenience and confusion this situation may have caused your office. Should you have any further questions or concerns, please do not hesitate to contact us.

Review: We have been receiving calls regarding collection of an overdue invoice in the amount of $1047.99 for a SEO Package 3. No one here is permitted to authorize any type of contract over the phone. All advertising must go thru the company owner for approval. This was never done.

When asked to hear the voice authorization over the phone, you hear that they are a third party collecting and do not have access to this information.

This individual also states because of the late fees and interest charges, they will be willing to to waive if a check is sent to their office via fax today.

This invoice and charges are similar to another company that we had issues with last year requesting payment for the same type of service.Desired Settlement: I would like the collection calls to stop. Everyday, at least two times a day this individual calls for payment but when asked to provide phone recorded authorization tape it's not available. I just want the calls to stop - no one here is authorized to make verbal commitments over the phone of any type. Also would like a letter that this "account" is closed and never receive any type of correspondence , written or verbal from them again.

Business

Response:

Monday, October-24-13

Dear **. [redacted],

Here, at Leading Business Solutions, we strive to provide excellent and courteous service to all clients and to conduct business in an ethical and timely manner. Unfortunately, despite our best efforts, we also recognize that misunderstandings and disputes may occasionally occur. It is our company policy to research and resolve each issue to mutual satisfaction.

Upon review of this file, the invoice was credited in foil. There will be no further pursuit of payment for this account. The file is now closed. As well, all contact information for **. [redacted] has been removed from our database and the company has been placed on our Do Not Call list.

It is always regretful when misunderstandings occur. It is our policy to err on the side of caution, and we prefer to deal with any issues before they escalate. We regret the inconvenience and confusion this situation may have caused your office. Should you have any further questions or concerns, please do not hesitate to contact us.

Review: I received a telephone call from an individual who was calling in followup to an outstanding billing. I asked him to email the invoice to me because I had never heard of the company before. He emailed an invoice to me dated 1/12/13 in the amount of $1,047.99. The billing is for SEO Package 3, Google, Yahoo, MSN Bing Internet Yellow Pages.This is a bogus billing. Noone at my company would knowingly authorize anything like this. I am the only person who has the authority to do that, and I did not.Thank you for your assistance on this matter.Desired Settlement: I just want written confirmation that this billing has been cleared out. This is the second billing of this kind within the last couple of months for this type of work, but from a different company name.

Business

Response:

See Attachment:

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

Review: I was contacted by someone from this company named [redacted], saying that they had sent several invoices that were overdue. They claimed to have provided Search Engine Optimization for my business and that I had talked to them in November of 2011 to try a 3 month free trial and it was up to me to cancel it after the 3 months was up (I didn't even own the business in 2011). They also told me they talked to me 2 months ago, to tell me that I was being reported to collections and now its going to a 3rd party. I have never heard of this company in my life & definetly never talked to anyone, ever. According to them, since they said I "ignored" the several invoices and faxes, that they automatically closed my account and was put on the do not call list, although owe $1,050.00 including interest. They said their legal department would "settle" for the amount of $750.

When I googled the company, the first page that came up was a ripoff report of this company, saying they are a scam. The article explained exactly the same scenario as mine. They should not be albe to get away with this, because obviously they are scamming many other businesses.Desired Settlement: I would like a relief from all charges in writing from this company.

Review: Our company was contacted by phone to collect a supposed outstanding invoice. They said in a phone conversation 1/22/14 at 1:30pm that an officer of our company verbally authorized the services of this company (search engine optimization) in 2012 and that an invoice was sent 4/2013. I am the only person in our company to review contracts and make recommendations for any IT/web services for our company. I also receive, review and pay all invoices. We also never create contracts verbally without a written or electronic receipt of such a contract. I have been with this company for 10 years and have in depth and detailed knowledge of all of our vendors and filed copies of all contracts for everything including these types of services. We NEVER requested or approved these services.

I was told that the collections person would contact their legal department to obtain a copy of the phone call authorization and would be back in touch with me within 15-30 days.

I would never do business with a company such as this. In addition, I always research a company's website to see what their services are and how credible their site looks....I cannot even find their business website.Desired Settlement: I wish for this company to acknowledge in writing that there is no contract and no outstanding balance due from our company.

Review: I am getting calls from a company calling itself LDS,Inc and saying I owe them $1000+ for an advertising contract I did not make. I am a one person business and do not do online advertising from any company because a few years ago I got scammed by this same ploy. I have asked this company for prove of contract without results and at the same time I received a call from another online business advertiser, Quick Links Pages and they are saying the same thing but the charge is $595. Again I have no proof of contract. LDS calls with 'unknown' showing as their #. I have no way to verify that they are legitimate. Can you verify them?Desired Settlement: Have them stop harrassing me.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,