Leaf Filter North of New Jersey-South Jersey

My wife and I had a salesman from Leaf Filter come out and give us an estimate, he went over all the features and benefits of the product, as well as all the additional perks that come with their service, such as fixing existing gutter and fascia issues, and installing extra screws on the front gutters to hang Christmas lights on We decided to go with them, and the installer showed up a couple days later, I was not home at the time of the install, however, when I arrived home, I noticed that the sofit under my second floor roof was hanging down and that was not the way it was prior to installation A couple days later, we had heavy rains and started getting water inside my dining room which has never happened before, it appears as the though the water was getting behind the gutter and into the sofit where it is hanging down My wife called Customer Service and they had someone come out to take a look, he blamed the leak on something totally unrelated and looked at the sofit He sa